Thank you for being a valued member of the GW Micro and Window-Eyes family. We regret to announce that sales of Window-Eyes have ended in the United States and Canada. Users outside of the United States and Canada should contact their local distributor for options. We are committed to our customers and will honor existing product purchases and software maintenance agreements for end users, and will continue to provide technical support to end users that have purchased Window-Eyes or a support package.  All users who are currently using Window-Eyes can continue to use the software indefinitely; however, as the Windows® operating system and/or applications change over time, Window-Eyes may not function adequately for your needs.

We understand how important a screen reader is to you and are offering JAWS® 18 as a replacement to end users who have purchased Window-Eyes. For corporations, schools, or agencies that have purchased Window-Eyes, please contact us to discuss JAWS purchase options.

  • End users that paid for and are current with Window-Eyes 9.x will be converted to JAWS 18 at no charge.
  • End users that are using an earlier version of Window-Eyes, you can purchase an upgrade to JAWS 18.
  • If you are using the free version of Window-Eyes you can continue to use it. While there is not an upgrade path from the free version, if you are interested in purchasing JAWS, please contact our sales team at 800-444-4443.
  • Existing Window-Eyes SMAs will be rolled into the JAWS SMA program for end users that migrate to JAWS.

Detailed upgrade and SMA pricing information is provided below.

To make this process as easy as possible, we ask you to complete a simple web form that will go directly to our sales team, who will then contact you with an authorization code for JAWS 18, or request additional information if necessary.

Requests for upgrades must be submitted at http://www.gwmicro.com/window-eyes/migrateform or by phone at 800-444-4443 by July 31, 2017. Note, the free Window-Eyes Offer for Users of Microsoft Office version is not part of the conversion program.


Pricing

Pricing for United States only

Window-Eyes Version
Customer Paid For
Window-Eyes Upgrade Pricing
United States Only

JAWS 18 Pro

JAWS 18 Home

JAWS Home Use Program
For qualified users

9.0.x – 9.5.x

No Charge

No Charge

No Charge

8.0.x – 8.4.x

$200

$120

$100

7.5.x

$400

$240

$100

Older than 7.5.x

$550

$360

$100

Using free Window-Eyes Offer for Users of Microsoft Office version

$1100

$900

$125

SMA Purchase Price

$200

$120

$100


Tutorials/Podcast

Below is a podcast explaining the migration from Window-Eyes to JAWS and the user experiences from different viewpoints.

To help with the transition to JAWS 18, we have created some tutorials to get you started. The tutorials are available in two formats, audio and Microsoft Word.

  • Startup Wizard Tutorial [Audio]
  • Startup Wizard Tutorial [Transcript]
  • Basic Hotkeys Tutorial [Audio]
  • Basic Hotkeys Tutorial [Transcript]
  • Information Hotkeys Tutorial [Audio]
  • Information Hotkeys Tutorial [Transcript]
  • Getting Help Tutorial [Audio]
  • Getting Help Tutorial [Transcript]
  • Synthesizers Tutorial [Audio]
  • Synthesizers Tutorial [Transcript]
  • Outlook Tutorial [Audio]
  • Outlook Tutorial [Transcript]
  • Cursor Reading Tutorial [Audio]
  • Cursor Reading Tutorial [Transcript]
  • Web Browsing Tutorial [Audio]
  • Web Browsing Tutorial [Transcript]


  • FREQUENTLY ASKED QUESTIONS (FAQ):

    How long will the Window-Eyes Offer for Users of Microsoft Office program continue to be offered?

    The free Window-Eyes Offer for Users of Microsoft Office from Microsoft and VFO will end on June 30, 2017. However, VFO will continue to provide free access to the Window-Eyes Offer for Users of Microsoft Office version for the foreseeable future.

    Can I still get the Window-Eyes Offer for Users of Microsoft Office for free after the program ends?

    Yes, although Microsoft’s involvement in the Window-Eyes Offer for Users of Microsoft Office program is ending, VFO will continue to provide it for the foreseeable future. The version is offered for Microsoft Office 2010 or newer.

    How long can I continue to use Window-Eyes?

    Anyone with a valid copy of Window-Eyes can use it in perpetuity. However, as the Windows operating system and/or applications change, Window-Eyes may become incompatible. VFO cannot guarantee its functionality as these changes occur.

    I purchased Window-Eyes technical support. What happens now?

    Window-Eyes technical support will continue to be offered by VFO.

    I was using the free version of Window-Eyes Offer for Users of Microsoft Office and cannot afford to buy JAWS. What am I supposed to do?

    VFO is committed to working with individual customers and has various options that make migrating to JAWS affordable. Please contact VFO for assistance at 800-444-4443.

    I purchased a copy of Window-Eyes and now it is discontinued. Will I get a refund?

    Customers who purchased Window-Eyes will have their investment recognized. VFO has various conversion and upgrade programs in place to preserve this investment as the customer migrates to other products within VFO.

    I have been a user of Window-Eyes for years and cannot learn a new screen reader. How will I survive?

    Although it’s always challenging to learn new technologies, many of the Window-Eyes keystrokes and features are similar to JAWS. VFO will provide transition and training material for free on our website to aid in customers migrating to JAWS.

    What is the difference between JAWS® 18 Home and JAWS® 18 Pro?

    There is no difference in functionality between JAWS 18 Home and JAWS 18 Professional. The Home version is restricted to non-commercial use and is not authorized for use in work or commercial environments. Additionally, the SMA price for JAWS Home is $120 vs. the Professional SMA, which is $200.

    If you have any questions please call us at 800-444-4443 or email us at orders@vfogroup.com.