I get so tired of meaningless lawsuits especially when it comes to the productivity of blind users. Remember Freedom Scientific versus Serotek over the naming of a Serotek product? I’ve been in this business well over 25 years. What happened to the days when products competed on their own? What happened to the days when competing companies could get along and be friends? I guess big mergers and acquisitions have changed those days. Freedom Scientific is back to the best way they know how to compete: sue.
GW Micro was just filed papers on behalf of Freedom Scientific.
Federal District Court filings
It seems Freedom Scientific is very nervous about our new 7.0 release and the huge power it now offers. My first guess was they were trying to stop our powerful scripting, but even Freedom has limits on how it can stretch things. It turns out they don’t like our new Placemarker feature. They claim it is in direct violation of their Patent.
United States Patent
Obviously we have no choice but to take the distraction very seriously. It is unfortunate that Freedom Scientific chose this route of attack, especially considering we were never approached by Freedom ahead of time even before our public beta release and, yes, several Freedom Scientific employees have been coming to all our 7.0 sessions at trade shows and conventions well before 7.0 went into public beta.
Freedom is obviously worried.
Update: We removed a line or two above to keep things general. We want this information to be available, but we're not in a position to provide any detail or comment about who's doing what, how, and why. Thank you, everyone, for your overwhelming support.
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-Cory
If I had the money jaws would be leaving my system faster then you could say computer, energize. smile.
What a waste of time for everyone involved. (sigh)
The blind community is small and has very finite resources available. GW Micro should not be using what it has to defend itself against a frivolous law suit, and FS should be shamed of itself for wasting yet more time and money on this. How many features did Window-Eyes innovate only to be poorly copied by JFW? Did GW sue? No; they accepted the reality of competition and moved on. Instead of improving Jaws, Freedom is throwing a tantrum because their market share is about to slip away-- not because of any patent issue, but because GW Micro has really come up with a great update for Window-Eyes 7.
I would think the CEO at Freedom Scientific would know better than to squander the company's assets like this. Clearly not.
Steve
If FS starts losing cash by the thousands, maybe they'll not have the resources to attack companies who only want to make the best product they possibly can for their end users. REmember that no war is ever won defensively. Attack, attack, attack, when they surrender and beg for murcey, grant it. Then, gain their trust and when they least expect it, attack again!
a
I am appalled but perhaps not surprised. I use Jaws now only when WE goes away on me, which I hope will be fixed inversion 7. I wonder if this is a natural progression from the time FS was formed by someone who didn't understand the blind at all and refused to learn anything to a point now where FS is actually owned by a private equity company in Dubai, which again likely does not understand our technology or how to market to us. Yes, FS may be good at marketing, but what kind of marketing? The last time I received an SMA renewal notice, they didn't even respect me enough as a customer to provide crucial information in Braille as well as print--information like prices! They would not get away with doing that to sighted people. I am thankful they have none of my money for these shameful lawsuits. GW Micro, hope this nets you a load of new customers!
Evelyn
Jim
When GW Micro tries to up computer accessibility innovations that other companies cannot because they lack the creativity and motivation to do so, you sue GW Micro to block its efforts to help customers who are blind better compete with the sighted world? What is there to gain from the litigious actions of jealous companies when it comes to accessibility, not general computing like in the case of Microsoft and Google? Won't assistive tech companies work together to bring innovations, not block them through lawsuits out of jealousy and a desire to amass millions of dollars in lawsuits?
I have long pushed Freedom Scientific to improve the performance and stability of their own product, JAWS for Windows, but my suggestions rarely get acknowledged and they have never incorporated my product feedback into production. It is GW Micro that listens intently not just to their customers, but also to anyone giving feedback on what needs to be done to better their products.
I hope litigious companies in the assistive technology industry like Freedom will not succeed in their ridiculous pursuits. When it comes to accessibility of products for the blind, cooperation should be the way to go.
I respect the quality of GW Micro products but their prices aren't much better than those of FS.
We should all stand behind NVDA and/or Linux alternative if we are after improving lives of blind people around the world.
I am asked at times which screen-reader is better and my answer has been for years that there is no better screen-reader. No screen-reader does everything as well as every other one and you select the one that best meets your needs. If it doesn't matter because they all suit your needs equally well, you decide based on price, preference for a specific interface or some other reason. Now, while I wait to see how the lawsuit progresses and whether FS continues its harrassments in the future. you can be sure I'll tell anyone who asks me about Freedom Scientific's bullying and harrassment. I will still tell people to use the screen-reader that best meets their needs, but now, I'll tell them that if they are neutral on that topic, that they should seriously consider purchasing Window-eyes to support the company and not support a predatory bullying company who evidently is so insecure about its ability to sell its products that it resorts to legal bullying as a tactic to intimidate companies and force them to waste resources that should go into product development.
:facepalm:
I don't know about the wording, but surely someone will come up with something.
Keep us posted.
Also, those who claim that JAWS has not innovated significantly are wrong as well. I believe Freedom Scientific is threatened because Window-eyes is incorporating lots of significant improvements and they are afraid of the competition, not because FS makes an inferior product. They don't.
Gene
B. because I don't like their attitude. And C. because they are damaging the adaptive technology industry with their petulant behaviour. We as the blind comunity should help and support GWMicro in what ever way we can,, because if we don't next it will be NVDA they will go for just because they can.
I have been a window-eyes user for a year now, used jaws since version 4.0, and switched to window-eyes after having issues with the program, and tech support. I can't believe they've resorted to this... Be ready... Bullcrap... and that's putting it mildly!
FS... Pull your heads out your rear ends and think think think!
But States are now offering window eyes as a choice of screen readers and f/s knows that users are getting frustraited with the lack of custmor friendly service and true upgrades that make the user feel that they have gotton there moneys worth. G/W you have my support. This is about a big company loosing ground and the little guy gaining and there tactics are to sue instead of making real improvements.
Kenneth Silberman
Registered Patent Attorney
-----Original Message-----
From: Sam Joehl [mailto:sam.joehl@ssbbartgroup.com]
Sent: Thursday, July 24, 2008 14:06
To: bob.bosken@ssa.gov; jajoehl@att.net; mreumann@comcast.net; olsondo24@verizon.net; lbobbitt11@comcast.net; rovadia82@gmail.com; harmonica4me@optonline.net; caitlinh4590@gmail.com; jhamilton@societyfortheblind.org; christellablue@gmail.com; lindsay3.14@gmail.com; techexchange@freelists.org; promotion-technology@nfbnet.org
Subject: [Promotion-technology] Fwd: Freedom Borg Suing GW Micro
Doug recently posted a very interesting blog entry that you should read:
http://www.gwmicro.com/blog/index.php/all/2008/07/24/do_companies_really_compete_on_who_has_t
Aaron
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Aaron Smith
GW Micro
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Technical Support & Web Development
The gw-news list is an announce only list used for GW Micro news and product information.
I would be more than happy to sign a petition. I really like the idea of a class action lawsuit. If we could pull it off, it'd be FS's just desserts. I myself have been a JFW user since version 3.2, when I was in fifth grade and was still getting into the Windows thing. I really like Window-Eyes, but there are certain things that make me hesitate to jump ship. For one... I'm just really used to JFW, and it would probably be pretty hard to re-learn a totally new screen reader. The other thing is, I'm not all that fond of the default synthesizer, DECtalk. I've noticed that if I listen to it through headphones, at the end of sentences, it sometimes produces moderately annoying beeping sounds. And... I just don't like it. I'm much more used to Eloquence, but the problem with that is even if I raise the speaking rate as high as it will go, it's not nearly as high as I listen to it with JFW. Besides that, there are some other features in JFW that I like a lot, like SAPI say all. I personally think the idea to implement that was brilliant. Maybe if some of those things can be improved in 7.0, I might actually consider it.
I'm also not into screen-reader bashing. Jaws is a good product, and has been reliable, and perhaps I've just not found the bugs that everyone else seems to find. Having said that Window Eyes is also a good product as well, I can tell that, even if I can't quite wrap my head around it yet. However, as a Jaws user, I'm very unhappy about this latest lawsuit. I don't know much about "place markers" but it seems pretty frivolous and costly to me, and it seems to me like the money spent on the suit could have been better spent on development of Jaws.
I feel it is time for all blind screen reader users to join together in a class action suit against Freedom Scientific for repeatedly attempting to prevent maximum growth in technology for the blind. If Freedom Scientific truly wants to improve the lives of Blind or low-vision people, perhaps they should stop giving enormous amounts of money to the lawyers and put that money into development of an even better product. Obviously, that’s what GW has been doing and it shows. I am behind you GW!
It's sad that this legal action has been deemed necessary, worse that it has come as no surprise to anyone concerned with assistive technology. All I want to say has already been said. However if I may, I should like to address one or two points made above by this is disgusting.
>li>Learning a new screen reader is tough. I like to compare it to learning a new operating system since a screen reader enables us to fully interact with an operating system in the first place.
Good luck!
Jaws does do some things better, and so does WE, especially with the beta of 7.0. (It reads BitDefender popups which jaws doesn't read, and correctly identifies the check box, and it's current state.) I digress.
The FS' shark logo is fitting. They are picking on smaller fish.
They don't listen to their customers for the most part, (in the case of the most recent feedback I sent, I was directed to a dealer here in the UK, in my area and told that testing hasn't been done with the software. Rather than looking into it, as GW Micro did when I last emailed them about software that wasn't compatible with WE.)
My current jaws SMA runs out with the next major update, which will probably be jaws10, and unless there is something revollutionary in it, I won't be renueing it. Especially since WE 7.0 looks very promissing, (in the extent that I've used the beta so far.)
As people have said, When dealing with FS, I've got the impression that they're arrogant too. They tend not to take on board most of what end users say. The only time they tend to listen to you, is if you say that the other competitors have the feature they lack, (as in the colomn example I gave above.) And even then, you'd be lucky.
I'll keep renueing my WE SMA as long as they keep improving, (in ways that I can notice in my day-to-day use of WE,) and listening to their customers; and I won't renue my Jaws SMA, and only use it for things it's better at, which hasn't changed much since version 8, (namely reading, window virtualisation and working with documents.)
I wish you well GW Micro.
Keep your heads up.
God Bless
The computer would randomly halt with a cryptic message, something about drivers and irqs, however, I thought it was a jaws error, so I rang to see if I
could get a 60 day evaluation of jaws 7 or was it 8?, No we dont do that, why do you need a 60 day evaluation, you can try the demo, I tried to explain
that the crashing was random, it may happen after 2 hours of use, it may happen after 2 days of use, but it never seemed to happen within the 40 minute
window, so the demo wouldn't be of any help. To cut a long story short, It seemed to me that I would either have to buy it, then hope that the crashing
problem would go away, if not, tough! or I could try upgrading my soundcard, video card etc, to see if that fixed the problem, and if not, bad luck as
well.
I was caught in a dilemma and felt I had nowhere to turn, tech support wasn't any help. For a few weeks I put up with the problems and then
In Desperation, I wrote to Gwmicro who were much more helpful and flexible, and sent me a 60 day wineyes evaluation. I was so impressed with the support,
and the flexibility that the 60 day trial offered that I bought it on the spot. Now I would be able to find out once and for all if the crash bug was
a jaws issue or a general computer issue.
Sure enough, while wineyes was in the middle of speech, the computer came to a sudden, jarring grinding halt.
I then wondered to myself if it could be an eloquence issue, or even a dodgy soundcard, and decided there was nothing for it but to take a gamble and have
the soundcard replaced, then the video card etc.
Luckily the first option worked, and I was then able to get on with things.
But it shouldn't have come to this, all this fereting round just to find out why jaws was randomly halting during speech, only to find out it was the soundcard.
I felt and still feel like I had been harshly treated, and that I wasn't listened to. I wish I was able to upgrade to the latest jaws version, but I'm not prepared to pay full price for an inferior product and the bad customer service that goes with it.
Yes there are the other screenreaders, and the fre ones like system access and NVDA, but each has it's own problems and quirks, and I can't keep chopping
and changing between different screenreaders every time an application doesn't work properly. These are my reasons why I am steering clear of fs at least until they
get their act together. Unfortunately I'll still need to use jaws every now and again whenever wineyes trips up on something.
Personally, I resent the prices that cost as twice as my PC to get a screen reader. This explains why I think that using Linux for me now works great: in fact, I am finding ORCA appealing for my uses.
However, I like the GW Micro's approach to business: place the customer first before anything else. If FS had the same approach, I don't think it would have spent much of its time in this fruitless lawsuit. In any event, FS would be better served by considering expanding into new markets rather than fighting a fellow friend in promoting the welfare of the blind community.
Finally, I go with the suggestion of filing a collective petition to protest against this retrogressive stance. I think the message would get through: if not via this online blog, then it would through a well-crafted and strongly worded document.
Hello all!
It is difficult for me to be civil at a time like this!
In view of the behavior of Freedom Scientific bringing on lawsuits to
Serotek which was settled and now GW Micro, I think it is high time for me
to leave! I no longer wish to be supportive in any way to someone who is a
party to disrupting what was once a somewhat peaceful adaptive technology
group of companies here in the U.S. Most companies I ever knew about did
their utmost to put out a great product and have excellent customer service
to back that product! Most good companies place their energies in being
civil to their customer base and keep bringing customers back again and
again! Good companies didn't seem to mind competition! It seems Mr. Mosen
and company is trying to stifle competition and they seem to like to be the
big bully on the block! It is obvious Customer service is lousy and the FS
product line hasn't kept pace very well! I know of more pacmates on the
shelf where I am living and they are not in use since they don't work! I
was on the phone for four hours and I couldn't resolve a problem I had with
JFW some years ago! I went to other products which solved my problems
easily! Now the bully with poor products and service wants to cram all of
these down our throats with no alternative choices! The sad part is this so
called U.S. company is now owned by some conglomerate out of Kuwait! Yes!
Freedom Scientific has gone the way of a number of U.S. companies! It isn't
ours any more! Worse yet! They are bullying around U.S. companies! How
sad!
I care not how noble the cause of this list is! I care not about the good
Mr. Mosen accomplished in the past! For me all of this is down the tube! I
no longer wish to have anything to do with any project which Jonathan Mosen
is a part of so long as he is behind the deplorable business practices of
Freedom Scientific!
Please feel free to write me off list if you like! I'm out of here! I'm
not sticking around! I hope more of you on this list do what I'm doing and
you don't leave quietly!
As I said, it was nice!
Jim Aldrich
The AT landscape is changing. It's changing fast, and it's changing for the better, in most cases, for the consumer. I've said it before and I'll say it again: the traditional players in this space had better stay on their toes if they wish to stay relevant. Change is afoot, and we're the beneficiaries. Fortunately, it looks like GWMicro is nimble and fleet of foot. Lots of great new features, new ways for customers to do useful things and share their work, and, dare I say, innovations. Certainly they're doing things to justify the investment people make in their products. Too bad FS isn't so nimble, apparently. I think their days are numbered, and we're seeing the death throes. Too bad, too, because more good alternatives are better than fewer good alternatives. Too bad this action will just hasten their end. Or maybe that's OK if this is how they think business should be conducted.
For those who feel stuck with JFW and would change if they could, let me remind you that you may not be as trapped as you feel. Besides the free alternatives like NVDA, or platform changes like the Mac with Voiceover or GNU/Linux with Orca and Speakup, let me remind you that both GW Micro and Serotek (ironically, both innovative companies who were sued by FS) offer payment plans for their products, which bring their products truly into the realm of possibility for the average blind person. Moreover, the total price of the lease-to-own option on both Serotek's and GWMicro's offerings is only a few dollars more than you'd pay buying the same products and updates and so on outright. (I ran the numbers, and we're talking a difference of $20-$50, certainly no high interest here, and they're not going to make a mint off your paying over time as one might suppose.) So if you really do want to switch, and if you really have a need for a Windows screen reader and want to make a statement, give one of the lease-to-own/pay-over-time option some serious consideration. Money talks, and if FS sees their customers laving, that will speak much louder than anything else could. Doug, Dan, Aaron, and all you fine folks in Ft. Wayne, I'm right there behind you. Don't settle this thing with FS. Make them either drop this ridiculous lawsuit or make them go through with it. FWIW, I will never buy a FS product. Ever. Other companies (like GW Micro, but not GW Micro exclusively) have products that are as good or better and are willing to play nice in the AT sandbox. I say we all should let FS know with our (or rehab's) dollars that not playing nice in the AT sandbox doesn't pay, no matter what your market share is.
and wish everyone at GW Micro the best of luck with this.
Now, just one more thing to say.
Go GW Micro!
I agree that we, the screen reader users, are the ones who will ultimately suffer.
Just felt I'd drop in here like a lot of other folks and say that if a petition is created I'd be more than willing to sign it. I wish GW Micro all the best in this.
I would rather see FS develop both a better bedside manner, cut their prices by 50%% and encourage MS Microsoft to by them out and standardize screen reading software as a 'given' into all their products and have industry-wide new standards to ensure those of us on low incomes gain access and that support services are at a standard, we all expect and deserve and at prices that make life easier. I must save up for a year for my new laptop, and after that, another year to get whatever jaws will be available, meanwhile struggling with a demo that throws me out of edit fields when it shuts down and causes conflict with word when it jumps in aggressively and rips you from your activities. That is a different issue, but I am in no position to purchase new software for well on 12 18 months and no white knight will help me, by subsidizing or other option so I am trapped!
My only thing with screen readers in development is the eventual increase in voice types male and female, accnets and those aesthetic considerations that make it more human-like and also, allows a fantastic range of participation as I surf the net, do most things all do, write my thesis, essays, to running a writing fanfiction network on livejournal.
I haven't tried your software admittedly, and it might prove to sate my needs and desires on all accounts, but either way. FS is a corporate wraith like a vulture and no friend of blind people internationally either as if they were, this suit would be withdrawn.
L.
Doug, Arron, why don't you two fire up VmWare workstation (one of my favorite ways to practice with unattended Windows installations) and use multiple screen readers in DCM environments, and try to show Freedom Scientific that you can interface to applications in a more supurior way than any of there applications can be with JAWS in the first place!)
I have half a mind to go giving people my JAWS installation tutorial in wich I let my serial number and Authorization code be read out onto my recording on accident, and wich I'll comment..GW Micro doesn't require authorization for Window-Eyes, at least the U.S non-coppy protection ones.
Also, GW Micro is one of the few companies that offers a cheep-effective way to pay for a coppy of Window-Eyes.
Sure, Window-Eyes might be only $895.00, but that doesn't include shipping/handeling wich I bet comes to about $900, am I correct, Arron or Doug? Just an estimate only.
I like the idea of that lease-to-own program. Do you folks still provide it? I wish one of you folks would comment on that.
I'd stop using JAWS if I can, but that is what my school lives off of.
Doug, I wanted to remind you of something.
I remember back when you were first releasing Window-Eyes 4.2 professional, woops...4.2.11 or whatever that version was, back on that Main Menu interview, the file called "Doug2.MP3"
You mentioned how you used to have to use talking applications specifically rather than be able to use whatever your sighted coworkers were using in the office, in the Apple days. Correct?
I've long sinse given up on trying to crack software (even though I'm tempted to on accasion) and yes, I still use Window-Eyes 40 minute demonstrations on accasion.
Woops...30 minutes, sorry GW Micro! I didn't mean 40 minutes...I think I still am so used to JAWS..and speaking of JAWS crap, I can't stand JAWS activation schemes.
Arron, have you ever had the nerv to try something like this?
Hear are the steps Arron, (or even Doug) to make a JAWS (wich) has been authorized and activated through ILM (I've only tested it with this) would love to furiously test this on the school computers hear, but would be kicked off the net and lose my network space for the rest of the semester (and because I'm in the fourth courter of school, I can't aford that) but anyways this actually triggers an activation prompt with JAWS, and until I tried this, I wasn't so aware that the activation system was so hardware sensitive! It's worse than Windows activation, even. All I will do is provide the steps I did to test this :
1. Go into Device-manager.
2. Navigate down the treeview to the area in wich your sounds and audio devices are displayed.
3. Open the tree, and find the sound card (not an externally attached) (such as USB) because I had to use this later, but find the real internal sound card.
4. Press delete on that device, and instantly without a single thought of hesitation (although I'd recommend quickly grabbing a USB sound card however after this) hit enter on Yes or more quickly slam your fingers down with all the force you can (without breaking the keyboared) :) on the alt-Y keys.
5. Reboot the box.
I was unable to use my real sound card without reisntalling the sound drivers, and JAWS ran in a 40 minute mode, prompting me to activate the program until I'd reinstalled the real sound card.
Note: Do not try this on your workstation or development machines for Window-Eyes at the GW Micro Office, I don't know what Doug or Dan would say if they found out (and because they pay you folks) if you had been testing hardware tests with a compitition screen reader only because I provided the steps to do so. I don't want doug to begin emailing me with nasty comments such as:
"Keith, I demand you to pay $1000500000 to GW Micro for hardware damnages owing to Arron happily using remote desktop to destroy my internal sound card system in all of the GW Micro machines and because we have found the screen reader of the company that we have been in court with, we're calling the police to come and arrest you for placing JAWS for Windows on our machines! Thank you for giving Arron that horrible suggestion, and we're also going to take your computer and put Linux on it's hard-drive! And maybe we'll gain root access on your Linux machines and whipe them out as well!"
LOL... I can't picture Doug or anyone for that matter, doing any of my steps or even doing anything like what I pretended in that pretend situation, but that would be pretty scary. I mean..you know how the Internet is, people are able to pull up telephone numbers, and supposedly private information such as house addresses, do Internet searches for things like Arron Smith, for instance, etc.
But anyways.
I may consider the Window-Eyes Lease to own program at some point.
Thanks all for your wonderful willingness to release Window-Eyes and now that 7.1 is coming out, I can hardly wait to download that demo as well!
Hear is one more great tip:
If you are testing demonstrations of products that do timeout, why not test them inside of a Virtual Machine! That's one of the coolest useages of computer hardware resources. I often use it to run Linux operating systems along side Windows.
That's why I mentioned Vmware workstation.
There is only one specific problem with it:
If you hit alt, the menu bar (and trust me) there is one, doesn't actually read. I thought it was because of JAWS 9 (but upon) testing Window-Eyes (I think) that I was testing Window-Eyes 7.0, it didn't read either.
Any ideas why? I mean, you can mouse around it, but it's anoying doing this. Does anyone know if VMware can be exposed via scripting with com automation?
I don't have time to write such a script, as I am preparing to head off to the Colarado Center for the Blind soon for more indipendence and training skills, for maybe a year or so. (This means) that my time spent on a computer won't be as much, but when I can, I'll comment.
Just thought I'd ask this question--I know, I put it in a blog post that probably is going to be crazy, but call it crazy.
I like writing long blog posts.
Blogging is one of my favorite things to do in fact.
I find this practice of suing other companies to be just another
example of how FreedomScientific is falling through the cracks. They
are getting further and further behind the times, not able to keep up
with the ever-increasing pace in computer technology, and they know it.
Also, has anybody noticed on FS Cast that when Jonathan Mosen talks
about the direct connection between the Pac MAte and braille displays,
he puts down the competition? I'll quote him. He says: "Now by
attaching, we're not talking about some sort of hit and miss Blue Tooth
arrangement where pairing can sometimes be difficult and troublesome.
When a braille display is attached to a Pac Mate, it's a very solid
fit. There's a direct connection so you don't have to worry about
whether you're pairing or not, you just turn it on and you've got
braille." Oh, Jonathan, did you mention that the Pac MAte only works on
its proprietary display made by FS? And why did my braille cells on my
pac mate display start disappearing after just one week of use?
Somebody correct me if what I am about to say is wrong when it comes to
business practices, but you can be sure you are dealing with a
successful and profitable company when they leave criticisms and
comparisons of the competitor's products out of their advertisements
and demonstrations. As an example, Code Factory released Mobile Geo
last year, and there is a link on their website called 20 reasons to
get going with Geo. In their 20 reasons, they never say one thing about
how their product is superior to the Braille Note GPS system, they let
their work speak for itself. And did Humanware sue GW Micro for using
the word braille in the name Braille Sense, when the word braille was
already used in the Braille Note? The Braille Note was first introduced
in 2000, and the braille sense has not even been out for a decade. No
suits have been filed by Humanware against GWMicro for that use of the
word braille, right? Not that I've seen.
A lot of people say that things started going wrong with
FreedomScientific when Mosen became Vice President of product
management. In my opinion, things really started going to hell with
Freedom when Arkenstone, HenterJoyce, and Blazie Engineering began
their collaboration. When FS was first announcing plans to murge, I
knew it was just a matter of time until we came to this. Also, some
people have discussed I L M and the licensing scheme with Jaws. Well
shoot, they've been using the same old activation product scheme since
version 6. Um, Fredom, there are these things called thumb drives now,
and there's a certain company named Serotek, that you previously sued.
Well, Freedom, guess what? I can plug any thumb drive into a computer
that has a USB port on it and have instant access to the whole system
with speech and braille in less than a minute, and no video intercept
or chaining manager nonsense, either. I can go to the Bahamas and use a
thumb drive with System Access to log in to my home pc. If the computer
doesn't have a USB port, but is able to connect to the internet, no
problem. I can go to satogo.com and still get access to the whole
system that I'm working with at the moment. Can I do that with Jaws?
No! I have to go download the product, install it, and hope to goodness
I have enough activations on my account so that I can get more than
forty minutes of use. Freedom, if you want your company to go bankrupt,
keep doing what you're doing. Remember, without customers, no company
can survive, no matter how much profit they generate. GW Micro, I am
not a user of Window Eyes, but I love the idea that yall don't have
these pathetic activation schemes. I think System Access and Window
Eyes would be a great combo for me. Keep up the good work! And no,
Freedom Scientific, you will not get a penny of my money. Version 8 of
Jaws is the last version I will ever purchase. I am going to train
someone on how to use Jaws, but I am very very tempted to have them
switch to System Access because of the lifetime upgrades for free
thing. The only reason I am going to kill that idea is because they
already have Jaws installed. When I am training, I will definitely
mention that Jaws isn't the end all and be all. Thanks everybody for
your comments, and I just had to chime in with my thoughts. Where's
that patition? If it ever comes out, I'll be signing it! Keep up the
work, GW Micro and Serotek! Remember, the customer is the provider of
the food on your table, and we, the customers, are always right!
Jes