Press F6 for Instructions

Welcome to Window-Eyes

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(c) 2013, GW Micro, Inc. -- All Rights Reserved

Welcome to the Window-Eyes manual, the number one place for documentation about all Window-Eyes features and functions.

This version of the Window-Eyes manual is written in the Windows Help format, providing an easy to access table of contents in a navigation pane along the left hand side of the manual window, and the documentation relating to each help topic in a pane on the right hand side of the manual window.

The actual text of the manual is provided in a window that supports Browse Mode, meaning that all Browse Mode navigation keys (such as P and SHIFT-P for next and previous paragraph, L and SHIFT-L for next and previous link, etc.) can be used to make navigating the manual text a painless process.

The most important key to remember when using this version of the Window-Eyes manual is the same key you pressed to read this information: F6. F6 (that's Function Key 6) toggles between the navigation pane (where the table of contents is located) and the manual content (the information you are reading right now). When you are in the navigation pane, press F6 to access the content. When you are in the content pane, press F6 to access the navigation pane.

Selecting a Section to Read

To select a section of the manual to read, arrow down through the items in the table of contents, and press ENTER to load that topic into the content pane. Focus will still be in the navigation pane after you press ENTER, so you will need to then press F6 to focus the content. Once you are in the content pane, you can read through the section of the manual that you selected. To get back to the table of contents in the navigation pane, press F6. Arrow down to the next topic you want to read, press ENTER, then F6 to access the content. Press F6 again to get back to the table of contents.

Navigation Tabs

Along with the table of contents, the navigation pane offers two additional tabs: Index, and Search.

The Index tab contains an edit box, and a list of terms that you can TAB between. Index terms, or keywords, are a words that are associated with a specific topic. You can use the edit box to enter a specific term that you are interested in, and the results will show up in the list. Alternatively, you can use the list by itself to browse through all available terms. Once you have found a term that you are interested in, press ENTER to open that section in the content pane. Since focus is still in the navigation pane, you will need to press F6 to access the content pane. When you are done reading through the content, you can press F6 to place focus back in the Index term list.

The Search tab contains an edit box, an operator button, a list topics button, a display button, a list containing search results, and three check boxes for modifying search options. The simple concept of searching through the Window-Eyes manual goes like this: enter a word or phrase in the search edit box, press ENTER, then tab until you reach the results list. The results list works just like the index terms list and the table of contents, meaning that you must press ENTER on the search result to open the information in the content tab, and then press F6 to read the content information in Browse Mode. Press F6 again to return to the search results list.

To search for topics that contain a specific word, search for that word alone. For example, to find topics that contain the word verbosity, enter verbosity in the search edit box, and press ENTER.

To search for topics that contain multiple words, enter multiple words separated by spaces. For example, to find topics that contain the words mouse and click, enter mouse space click, and press ENTER.

To search for topics that contain a specific phrase, enter the phrase surrounded by quotes. For example, to find topics that contain the phrase Braille output, enter open quote Braille output close quote, and press ENTER.

Advanced Search Options

If you check the Search previous results check box, you can restrict searches to previous results. For example, if you searched for the phrase Braille output, received a number of results, and then wanted to search through those results for the word activates, you would check the Search previous results check box, enter the words activates in the search edit box, and press ENTER.

If you uncheck the Match similar words check box, the search function will only search for the word you entered, and no other derivatives will be included. For example, with Match similar words unchecked, searching for the word activate will only yield results that contain the word activate. With Match similar words checked, however, searching for the word activate will yield results containing the words activate, activated, activates, etc.

If you check the Search titles only check box, search results will be restricted to section names; the section content will not be searched.

Navigation Hot Keys

The following navigation hot keys can make maneuvering through the Window-Eyes manual quick and easy:

F6 - Toggles between the navigation pane, and the content pane

ALT-C - Selects the Table of Contents tab in the navigation pane

ALT-N - Selects the Index tab in the navigation pane

ALT-S - Selects the Search tab in the navigation pane

For information on all the keys you can use while in Browse Mode, refer to the "Working with the Internet" section found later in this user's guide.

One final note about the Windows Help version of the Window-Eyes manual is that it remembers. If you close the Window-Eyes manual with the Table of Contents tab selected in the navigation pane, the Table of Contents will be the selected tab in the navigation pane when you next open the Window-Eyes manual. If, however, you close the Window-Eyes manual with the Search tab selected in the navigation pane, the next time you open the Window-Eyes manual, the Search tab will be selected in the navigation pane. If you open the Window-Eyes manual, and are unable to locate the Table of Contents, chances are the manual was closed with one of the other navigation tabs selected. As mentioned above, pressing ALT-C will select the Table of Contents tab, regardless of which tab is selected when the manual is opened.

Not only do you now have the knowledge to navigate the Window-Eyes manual, but also any other application manual that also uses the Windows Help format. The navigation pane (including the table of contents, the index, and the search options) and the content pane are usually always found in most Windows Help documentation, and the keys used to move through content in Browse mode provide a consistent way to read through all of the help text.

Getting Started

Introduction

Congratulations on your purchase of Window-Eyes, a screen reader from GW Micro. Window-Eyes enables visually impaired persons to independently use their computers by translating information on the screen into synthetic speech and braille. Window-Eyes works with many popular programs such as those from Microsoft, Mozilla, Adobe, and Apple. For programs that do not work as well, Window-Eyes can be easily customized to give you the information you want to hear. Dozens of Window-Eyes settings and functions, which can be saved and recalled automatically, allow you to operate programs interactively and without pause. For example, while creating a document in your word processor, Window-Eyes announces the letters you type, reads the dialog boxes that appear, and reads menu items as you move from one to another, all without your needing to press extra keys or enter any special mode. Window-Eyes lets you correct words your speech synthesizer mispronounces, and even lets you decide through character dictionaries how to pronounce individual characters such as punctuation marks and Unicode graphic characters. In the rare event Window-Eyes must be customized or behave in a special way, users can write miniature programs, called apps, that can do virtually anything you want. The possibilities are limitless. Despite its flexibility, GW Micro has strived to make Window-Eyes the easiest screen reader to use. We want you, our customer, to have a screen reader that is adaptable to your specific needs and likes, and yet work automatically enough for you to focus attention on your program, not so much on operating the screen reader. After all, the purpose for having a screen reader in the first place is to gain access to computers, not to use computers to operate the screen reader. This user manual describes how Window-Eyes works and how to configure it to meet your individual needs. It does not, however, discuss how to operate Windows or specific programs. For more details, consult the documentation that accompanies your operating system and application software. GW Micro's website, www.gwmicro.com, also contains tutorials and knowledge base articles covering a wide variety of subjects. Of course, if you encounter problems, GW Micro is always a phone call or E-mail away. Thank you for your patronage, and we sincerely hope you enjoy using Window-Eyes.

System Requirements

In order to install and run Window-Eyes successfully, you need to have at least one of the following supported operating systems:

32-bit



64-bit In addition, the system requirements for Window-Eyes should match, or exceed, those of the recommended Operating System specifications where Window-Eyes will be installed. For information on recommended Operating System specifications, please refer to http://www.microsoft.com.* GW Micro's system specification recommendations are: * Requirements may vary depending on your system configuration and applications installed.

Package Contents

Please take a moment to inventory the contents of the Window-Eyes package. It should include:

Now would be a good time to register your copy of Window-Eyes. Registering with GW Micro is your only way of being assured technical support from factory staff should you ever need our help. In addition, we will use your registration information to keep you informed about upgrades and new products. You may register online by visiting http://www.gwmicro.com/upgrade, and entering your serial number in the appropriate place. If your record is not found, you will be prompted to enter your registration information. Upon receiving your registration information, our sales department will update our records. You may also access this feature through the Window-Eyes Help menu by selecting the "check for updates" option. If you do not have Internet access, you may call us at 260-489-3671 to register. Thank you for taking the time to register your purchase. Also, please notify us if you change your address.

Getting Technical Support

Free and unlimited technical support on the current production version from factory-trained professionals is available over the telephone on non-holiday weekdays 8:30 a.m. - 5:00 p.m., Eastern Standard Time. Call 260-489-3671. Our e-mail address is support@gwmicro.com. You also have the option of subscribing to one of several GW Micro mailing lists. There are several to choose from: GW-Info for lively discussions of GW Micro products and services, GW-News for GW Micro news announcements only, GW-Scripting for Window-Eyes app developers, GW-Apps for Window-Eyes app users, and many more. To subscribe, unsubscribe, or manage an existing subscription, visit http://www.gwmicro.com/lists. Subscribing is as simple as entering your email address in the email address edit box, selecting the Subscribe/Default radio button, selecting the GW-Info email list from the combo box of available lists, then selecting the Modify button. You will then receive a confirmation message. Select the link provided in the confirmation email, and you will become a member of the largest public network of Window-Eyes users, always eager and willing to answer any questions you may have. Although we encourage all users to help each other with questions and problems, you can take comfort in knowing that the GW-Info list is constantly monitored by GW Micro employees.

When you call or email for technical support, you may be asked for your Window-Eyes serial number. To obtain this number:

  1. Press Control-Backslash to display the Window-Eyes Control Panel.
  2. Press the Alt key to activate the menu bar and then press "H" for Help.
  3. Press "A" for About Window-Eyes. This will display the version number and the serial number of your copy of Window-Eyes.
  4. Press Escape twice to exit the Window-Eyes Voice Control Panel.

Many Window-Eyes features, some of the most basic and some of the most advanced, are the result of input from the GW Micro customer community, and that can include you. GW Micro is never completely happy until Window-Eyes features are made as flexible and adjustable as they can be, in order to satisfy the widely varying needs of our customers. Call or write us with your comments and suggestions.

Protecting Your Investment

Before exploring Window-Eyes any further, please store the original Window-Eyes CD in a clean, dry place, not too hot or cold. Please remember that CDs are not indestructible. Be very careful when handling any CD. A single scratch mark could permanently damage the disk.

Installing Window-Eyes

Installing Window-Eyes can be a simple and pain-free process if you follow the instructions provided in this manual. The Window-Eyes Cd contains an easy-to-use installation program that will walk you through the install process, step by step. If you have the Windows CD auto run feature enabled (which is on by default), the installation program will startup automatically when the Window-Eyes CD is inserted in your CD-ROM drive. For information on turning auto run on, please consult your Microsoft Windows manual. As an added bonus, if you have a compatible sound card installed, you have the option of choosing the "Run Install With Speech" from the install menu. This will cause the installation program to speak the install to you through a temporary copy of Window-Eyes. This allows the install to be used without sighted assistance. How does the installation program speak? When the install starts, it immediately launches a temporary copy of Window-Eyes from the CD. Window-Eyes itself is actually speaking the installation program. The talking installer is also smart enough to detect if another copy of Window-Eyes is currently running. If this is the case, the temporary copy of Window-Eyes will not be launched. If you are using a screen reader other than Window-Eyes, the installation program will not detect this and still launch the temporary copy of Window-Eyes. If you put the Window-Eyes installation CD in the drive and the installation program does not start after waiting one minute (which will be the case if the auto run feature is disabled) you will need to start the installation program manually. If the install did not start automatically after waiting 60 seconds from inserting the Window-Eyes CD, do the following:

  1. Press Windows-R to open the Run dialog.
  2. Type "D:\SETUP" and press Enter. If D: is not your CD ROM drive letter, replace the "D" with your actual CD ROM drive letter.

Note: Under Windows Vista, Windows 7, Windows 8, Windows 8.1, and Windows Server 2008/R2 and 2012, CD-ROM setup programs are not run automatically. You are, however, presented with a dialog containing autorun options. The default choice is to run the setup.exe program. Simply press enter to launch the initial Window-Eyes Installation Welcome dialog. These operating systems also include a security feature called the user account control (UAC). When the Window-Eyes installation begins and you are running these versions of Windows, you might hear a soft ding from your computer's speakers. If this happens, press Alt-C in Windows Vista or Windows Server 2008, or Alt-Y in Windows 7 or Windows Server 2008 R2 to tell the user account control that you want to continue with the Window-Eyes installation.

In Windows 8, Windows 8.1, and Windows Server 2012, perform the following steps to launch the Window-Eyes setup program:

  1. Insert the CD into your computer's CD/DVD ROM drive. The disk will spin up, and a chime will sound indicating a Windows toast notification has appeared. In this particular instance, the notification relates to the CD that you just inserted. Note that the notification will only remain visible for approximately five seconds.
  2. Press Windows-V to place your keyboard focus on the toast notification.
  3. Press Enter to open the notification.
  4. Press the Up Arrow one time to focus the first option which reads, "Run setup.exe from GW Micro."
  5. Press Enter to launch the setup program.
  6. You may hear an additional tone which indicates that the Windows user account control is asking you whether you want setup.exe to make changes to your computer. If you hear the tone, press Alt-Y to activate the "Yes" button.

The installation program will then begin. If it does not after placing the CD in your CD-ROM drive, answering "continue" to the user account control prompt, or after starting the installation manually, then please contact our technical support department at 260-489-3671 for troubleshooting tips.

When the installation program starts, you will hear a recorded voice informing you of the different installation options. They are as follows:

Let us take a look at what each of these options entails.

S = Run Install With Speech
Selecting this option will launch a temporary copy of Window-Eyes to speak the rest of the install program.

W = Run Install Without Speech
Selecting this option will cause the installation program to continue without running the temporary copy of Window-Eyes.

T = Play Tutorial
Selecting this option will cause the installation program to launch an MP3 copy of the Window-Eyes Tutorial. Note that the installation program itself will exit. When the tutorial is complete, you will need to re-run the Window-Eyes installation to install the product.

R = Replay Welcome Message
Selecting this option will cause the initial recorded voice file to be replayed so that you can hear any information that you may have missed during the first playing.

X = Exit
Selecting this option will exit the installation program. Note: if the Windows audio service is not running, Window-Eyes will start it automatically. If the start up type is not set to automatic, Window-Eyes will adjust that setting as well. This means that going forward, the audio service will start up automatically when your computer boots. This procedure is completed when the initial welcome install dialog comes up. If you do not want this change to be permanent, you will have to set the audio service to manual or disabled after the install has completed.

A Bit about Synthesizers

Window-Eyes works with your speech synthesizer and its software to make a total speech-access system. Window-Eyes supports many different models of voice synthesizers, and your copy will include at least one synthesizer at no additional charge. Unless you tell the installation program otherwise, your newly installed copy of Window-Eyes will default to using Nuance Vocalizer or DECTalk Access 32 (depending on which voice is included on your product CD). If, however, you are planning on using a different speech synthesizer that requires its own software, you will have to install the software according to the instructions that came with the synthesizer.

Quick Install

If you elected to install Window-Eyes without voice output, or elected to install Window-Eyes with voice output (and have since rebooted), the installation program will prompt you with a dialog asking if you want to use the quick install. If you choose the quick install by selecting the YES button in the Quick Install dialog the following will happen.

  1. The User Information dialog will be displayed. You will need to type your name in the "Name" field and a company name if applicable in the "Company" field. Press the Tab key to move from option to option. Notice you may tab to the Serial Number field, but you cannot modify it. This number has been registered to you at the factory. When you have typed your name and/or company, press Tab to move to the Next button and press Enter.
  2. The End User License Agreement dialog will next be displayed. You can use the Up or Down Arrow keys to select "I accept this license agreement," or "I do not accept this license agreement." It is important that you carefully read through the EULA prior to accepting it. If you select the latter, you will not be able to install Window-Eyes. Once you have accepted the EULA, press Tab until you get to the Next button, and press ENTER.
  3. The installation will begin copying all the necessary files to your hard drive.
  4. When all components have been installed, the "Setup Complete" dialog will be displayed. If you chose to install without voice output, you will have three buttons to choose from: "Restart Computer Now," "Restart Computer Later," and "Cancel." It is strongly suggested you accept the "Restart Computer Now" button as your newly installed copy of Window-Eyes will probably not function until you restart your computer. Only select the "Restart Computer Later" button if you do not plan on using your newly installed copy of Window-Eyes until after you restart your computer at a later time. If you chose to install with voice output, you will receive a different dialog allowing you to continue booting without having to restart.

The following settings will be used by choosing the quick installation:

Installation Tips

You can press the Tab key to move between all of the options in the current installation dialog or Shift-Tab to move backwards through them. If you are on a button, pressing the Enter key will act on that button. If you are on a check box, pressing the Space Bar will toggle between selecting and unselecting the option. If you are on a radio button, pressing the Up or Down Arrows will deselect the current item and select the new one. If you are in a list box or combo box, pressing the Up or Down Arrow will move you through the list of available choices. Selecting Cancel at any time will display a dialog asking if you are sure you wish to abort the installation. If you choose Yes, the installation program will close, and Window-Eyes will not be installed. If you choose NO, you will be returned back to the original dialog you were in before selecting the Cancel button. Most dialogs offer a "Back" and "Next" button. If you select the "Back" option, the previous dialog will be displayed again. This is useful if you change your mind and wish to change something in a previous dialog. If you select the "Next" button, your settings for the current dialog will be accepted, and the next dialog will be displayed.

Uninstalling Window-Eyes

If you wish to remove Window-Eyes from your machine, you should use the Add/Remove Programs or Programs and Features option located in the Windows Control Panel. Simply select Window-Eyes and select the Remove button. Window-Eyes will automatically be removed from your hard drive. The specific steps are as follows:

Windows XP and Windows Server 2003:

  1. Press Control-Escape or the Windows key to bring up the start menu.
  2. Press "C" for Control Panel.
  3. Tab to Add or Remove Programs, and press Enter.
  4. Arrow down until you find the Window-Eyes entry.
  5. Tab to the Change/Remove button and press Enter.
  6. A confirmation dialog will be displayed. Simply press "Y" to confirm the removal.
  7. At this point the removal process will begin. If not, follow any directions Windows gives you.

Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows Server 2008/R2, and Windows Server 2012:

  1. Press Control-Escape or the Windows key to bring up the start menu.
  2. In the Start Search edit box, type "Programs and Features" and press Enter.
  3. Press W until you have selected Window-Eyes.
  4. Press Enter to begin the uninstall procedure. Note, you may need to confirm a User Account Control dialog to being the uninstall.
  5. A confirmation dialog will be displayed. Simply press "Y" to confirm the removal.
  6. At this point the removal process will begin. If not, follow any directions Windows gives you.

Window-Eyes Features

All of Window-Eyes' most important concepts and features are explained in this section of the user guide. Throughout this section are general references to the Window-Eyes control panel, though very few options are discussed unless they directly relate to the concept or feature being described. Once you understand how a Window-Eyes feature works, you are encouraged to read about its options in the next part of the guide that describes the Window-Eyes control panel in depth.

Setting up the Voices

Window-Eyes speaks with three different voices. These are the screen, keyboard, and mouse voices. The screen voice is heard whenever activity occurs on the screen. For example, a dialog box opens, your cursor moves through a document, you move through a menu, etc. The keyboard voice speaks whenever you type text or press keys on your keyboard. The mouse voice likewise speaks whenever the mouse moves, buttons are clicked, or the shape of the mouse pointer changes.

Each voice supports four different parameters: pitch, rate, tone, and volume. The voice pitch is how high or low it speaks; for example, a male voice has a lower pitch than one which is female. The voice rate is simply how fast or slowly the synthesizer speaks. The tone setting will act differently depending on the synthesizer you use. With some synthesizers, such as DECtalk Access 32 or Eloquence, changing the tone switches among the different voice variations that the synthesizer supports. Other synthesizers, most notably those that are SAPI-based, do not support the tone setting. In this case, changing the tone will do nothing. Experiment with your particular synthesizer to determine how changing the tone effects its speech. Finally, the volume parameter sets how loudly the synthesizer speaks. Note that depending on your active synthesizer, changing this setting may also change your computer's overall volume as well.

Adjusting the Voices with the Keyboard

You can change all aspects of these voices from anywhere by using four simple hot keys. They are:

The voice selection rotor, reached with Control-Alt-Right-Arrow, will cycle through the screen, keyboard, mouse, and all voices. Press this key until you reach the voice you want to change. By default, all voices are selected. The voice parameter rotor, reached with Control-Alt-Left-Arrow, lets you choose which aspect of the voice you want to change. By default, the rate parameter is selected. Finally, press Control-Alt-Up-Arrow and Control-Alt-Down-Arrow to adjust the selected parameter until you are satisfied. If these hot keys are not working, your computer likely has a program running that is intercepting the keys before Window-Eyes sees them. See KB 1022 on the GW Micro support website for steps on how to remedy this problem.

Adjusting the Voices within the Window-Eyes Control Panel

All of the Window-Eyes voices can also be adjusted inside the Window-Eyes control panel itself. First, press Control-Backslash to bring focus to the control panel. Next, press the up and down arrows until you reach the name of the voice you want to change. For example, arrow until you reach "screen," "keyboard," or "mouse." Next, press the right arrow to open the group, and down arrow until you reach "voice." Next, press the Tab key to move through and set the parameters for the selected voice. For more information on the items you find in the control panel, either press F1 to receive additional help, or see the control panel reference later in this guide.

You are not limited to setting the tone, rate, pitch, and volume of the three Window-Eyes voices. You can also set how Window-Eyes handles keys as they are pressed as well as what types of information it speaks when the mouse moves or when buttons are clicked. In addition, Window-Eyes also permits you to adjust the amount of punctuation each voice speaks. Note that advanced options must be visible inside the Window-Eyes control panel before you will be able to adjust its punctuation settings. See the Window-Eyes control panel reference later in this user's guide for more details on all of the customizations you can make to the three voices.

Saving your Changes

When you have adjusted the voices to your liking, you can save the changes so that Window-Eyes will always come up speaking the way you want. To do this, press Control-Backslash to open the Window-Eyes control panel. Next, press Control-S to cause Window-Eyes to save your settings. Finally, press the Escape key to return to your previously open program.

Window-Eyes Hot Keys

Window-Eyes is primarily controlled and manipulated via a series of keyboard commands called hot keys. We have already introduced several such hot keys. The command to focus the Window-Eyes control panel, for instance, is a hot key, as are the commands to adjust speech parameters. Each hot key can be reassigned if desired, and each can be completely undefined. As Window-Eyes has hundreds of assignable commands, only a few of the most popular will be described here. It is also assumed that you are using the default keyboard layout that ships with Window-Eyes. If you are using another, such as the laptop layout, some of the commands described here and in other parts of this guide may differ. See the hot key reference near the end of the manual for a complete listing of commands for each layout.

Reading Information Around the Cursor

When you are in a program that uses a cursor such as a word processor or spreadsheet, Window-Eyes will speak as your cursor moves around the document area. Often times, it is useful to find out what text is around your cursor without moving it. Use the following commands to hear the information that interests you:

Note: Window-Eyes has the capability to read the previous and next character, word, line, sentence, and paragraph. However, the commands to perform these actions are undefined by default.

Automatically Detecting the Cursor

Most of the time, Window-Eyes will locate and track the cursor correctly. If you discover a program that has a cursor that Window-Eyes cannot track, there are a few things you can try. First, look through the options in your program, and make sure that the cursor is set to blink; some programs will not have this option available. However, most of them will use a blinking cursor. If a program uses a cursor that does not blink, Window-Eyes will not be able to detect it. Next, look for options that allow you to define the shape of the cursor. Generally, you want to set the cursor to be a line rather than a block, but try both settings if one does not work.

Finally, you are ready to use the Window-Eyes Autodetect Cursor feature. To engage this feature while the cursor is displayed, press the autodetect cursor hot key, which is Control-Insert-C by default. Window-Eyes will say, "determining cursor please wait." If the program uses a system cursor, Window-Eyes will immediately respond with "uses system cursor." If this happens, Window-Eyes is unable to properly track the system cursor in this program. You should contact GW Micro technical support for assistance on resolving this issue. If the program is not using a system cursor, Window-Eyes will wait for five seconds. It will either say "cursor found" if it finds a cursor or "no cursor detected" if it does not find one.

If a cursor is found,, Window-Eyes will automatically save this cursor information and will use it in the future when you use this program. If the cursor is not found, then you should try changing options in the program relating to the cursor and try detecting it again. If you go through all of these options and Window-Eyes is never able to detect the cursor, or if it says that it detects the cursor but it is still unable to track it, you will need to contact GW Micro technical support to assist you with this problem.

Reading Parts of a Window

Window-Eyes is able to read different areas of the active window on demand. Use the following hot keys to review the section of interest:

Window-Eyes also offers the ability to read the menu bar of the current program, if any, along with the entire screen. However, as these keys are seldom used, they are undefined by default.

Speaking Progress Bars and Scroll Bars

When you are reading a long e-mail message, it might be nice to know how far along you are in the message, and how far you have to go before you are done. Similarly, you might want to check on the progress of a file you are downloading from the internet or the over all progress of an operation your computer is performing.

To find your position in a window, you can use the Progress or Scroll Bar hot key, which is assigned to Control-Insert-B by default. When this hot key is pressed, Window-Eyes will first look in the active window for progress bars, and if it finds them, it will read them from top to bottom along with their field names. If Window-Eyes does not find any progress bars, it will search the focus window for scroll bars and read them; vertical scroll bars will be reported first followed by those that are horizontal. If Window-Eyes does not find either progress bars or scroll bars, it will say "No progress or scroll bars found." Note that Window-Eyes will only read standard progress and scroll bars; it cannot identify controls that appear to be progress or scroll bars but are not.

In addition to this hot key, Window-Eyes will automatically read you the status of any progress bars in the active window. This feature is discussed in more detail in the section about the Progress Indicator app later in this user guide.

The Bypass Hot Key

Occasionally, you may find that a Window-Eyes hot key conflicts with an identical hot key inside one of your programs. Should this happen, Window-Eyes will see the hot key before your program has a chance to react on it. The bypass hot key, executed with Insert-B, tells Window-Eyes to ignore the hot key that immediately follows it and pass it to your program. For example, many E-mail clients assign the "reply to all' command to Control-Shift-R. This also happens to be the Window-Eyes read-to-end command. If you want to initiate a reply to all, press Insert-B followed by Control-Shift-R. By doing so, Window-Eyes will ignore the command and allow your E-mail program to react to it. If this becomes a regular problem, you can always reassign the offending Window-Eyes hot key to another command while you are inside the program.

Accessing the System Tray

Windows has an area on the right side of the task bar known as the system tray, which is also known as the notification area. This is used by applications such as the volume control, your wireless networking card, and any other programs or utilities that display notifications to you in real time. Unlike typical programs, these are not accessible from the task bar or the Alt-Tab list. You can Tab to the system tray from the taskbar or press WINDOWS-B to get there, and use your left and right arrows to move through its contents.

The Window-Eyes system tray hot key, which is Insert-S by default, provides an alternative method to access the system tray. When you press this hot key, Window-Eyes will say "scanning system tray." Once the scan is complete, Window-Eyes will place you in a dialog box. This dialog consists of a list box which contains the tool tips for the items in your sys tray, four action buttons (for single/double, left/right clicking), and a cancel button. Applications must display a tool tip when the mouse moves over their icons in order for them to be present in the list box.

You can use the arrow keys or the first letters of program tool tips to move through the list box. When you find a program with which you wish to work, you can single or double click the left or right mouse buttons on the icon. Generally, you should choose the single right click button to bring up a context menu for the selected application. If you wish to open the selected program, you should select the double click left button. To cancel the sys tray dialog, press the cancel button.

Reading A Document Nonstop

Window-Eyes lets you start with the cursor at any point in a document and read it from that point forward, all the way to its end or until you press any key. This task is accomplished by pressing the Read to End hot key, Control-Shift-R by default. When you press this hot key, Window-Eyes reads the current line of the document and then issues a Down Arrow command to your program. This process is repeated until the document runs out of new lines to which Window-Eyes can move.

You can also use the Right Arrow to jump forward a line or the Left Arrow to jump backward a line while in Read to End. Pressing U during Read to End will increase the speech rate, and pressing D will decrease it. When Read-To-End concludes and if you have changed the speech rate, Window-Eyes will restore it to its original value.

Checking the Time and Date

When you press the Time/Date hot key, which is Insert-T by default, Window-Eyes will speak the current time and date. The time and date used are retrieved from your computer system. It is important that your computer clock be set correctly in order for Window-Eyes to read the correct time and date. Window-Eyes honors different date formats. For example, if your date format is set to month/day/year, Window-Eyes might say, "March 30, 2012." If your date format is set to be day/month/year, Window-Eyes might say, "30 March 2012." Window-Eyes will also announce the time in either 12 or 24 hour format depending on how your computer's clock is set.

Checking the Battery Level

If you have a laptop or netbook, Window-Eyes provides a hot key to tell you how much of your battery charge remains and, if available, an estimate of how long the charge will last. Press the battery status hot key, which is Insert-Q by default. If your computer has no battery, then Window-Eyes will say, "no battery."

The Key Describer

The key describer is a special mode that, when active, allows you to press virtually any key or combination of keys to cause Window-Eyes to speak their names. If the key you press is a Window-Eyes hot key, Window-Eyes will also describe what that command does without actually performing it. To turn the key describer on, press Insert-1. Window-Eyes will say, "key describer on." Now, you can press any Window-Eyes hot key to hear what it does. For example, press Control-Backslash which normally takes you to the Window-Eyes control panel. Window-Eyes says, "Menu. Activates the Window-Eyes voice control panel." If you have a braille display connected, you can also press its keys to hear what functions they perform.

The key describer can be turned off in one of two ways. First, you can press Insert-1 a second time to turn it off yourself. Pressing a system command that normally moves you out of your currently focused program will also turn the key describer off. Pressing the Windows key to open the Start Menu or Alt-Tab to move to another window are examples of system commands. This behavior was created on purpose to ensure you can always exit the key describer, especially if you activated it unintentionally.

Assigning Your Own Hot Keys

Window-Eyes comes equipped with many hot keys. While we believe we have created a set of keyboard commands that is easy to learn and use, you might want to change some or all of the Window-Eyes hot keys to fit your own preferences. To begin, press Control-Backslash to open the Window-Eyes control panel. Next, press H until you reach the hot keys settings group, and press the right arrow to expand it. Press the down arrow until you reach the hot key category you want to change. Once done, Tab to the list of hot keys. Use your up and down arrows to move through the list until you find the one you want to change. Finally, press the "Capture Key" button to reassign the hot key, or press the "Undefine Key" button to remove the assignment. For specifics on how each control works, see the user interface reference later in this manual. Note that if advanced options are showing, you can also set whether each hot key is defined globally or for the program that was focused immediately before you opened the Window-Eyes control panel.

Defining Duplicate Hot Keys

If you attempt to assign a keystroke to a hot key but that keystroke has previously been defined elsewhere, Window-Eyes will open its Duplicate Key Definition dialog. This dialog consists of four buttons, as follows:

In short, you can choose Cancel to stay with the former key definition and pick a different keystroke for the new hot key, choose Replace Key to define the keystroke to the new hot key and undefine the former hot key, choose Replace and Redefine Key to define the keystroke to the new hot key and go to the former hot key to define a new keystroke there, or choose Allow Duplicate Key to allow a keystroke to perform two separate actions, depending on whether you are in or out of Browse mode or Microsoft Word.

Using the Mouse

So far, we have focused on how to read information by moving around with the keyboard, by using Window-Eyes hot keys, and by employing cursor keys. There are times, however, when we will want to browse around the screen to find out what else is displayed or search for information on the screen.

The function of the mouse pointer is usually to locate icons or buttons on the screen in order to perform an action, such as a left or right click. Since the pointer is allowed to roam freely around the screen in areas where your keyboard focus cannot, it is also ideal for simply reviewing the screen without clicking on anything. Window-Eyes allows you to move the mouse pointer and read text, icons, menu options, buttons, and other symbols. Window-Eyes provides hot keys to move the pointer up, down, left, right, word by word, icon by icon, and more. You can, of course, use the physical mouse or touch pad if you wish, and Window-Eyes will speak the text or graphics underneath the pointer. Be aware, however, that some practice will likely be required to master this input device.

Moving the Mouse by Textual Units

The following are some essential hot keys to read characters, lines, words, sentences, and paragraphs with your mouse pointer.

Window-Eyes can also move the mouse to the previous, current, and next icons on the screen, but the hot keys to perform these actions are undefined by default.

Remember that the above hot keys will move your mouse pointer around the screen-- not your cursor or keyboard focus. In addition, the information you can read with the mouse is limited to what is visible on the screen. If you attempt to read past this with the mouse, Window-Eyes will cause your computer to sound a beep or a ding, and the mouse pointer will not move.

Synchronizing the Mouse Pointer and Keyboard Cursor

Window-Eyes can move your mouse pointer to the same position as your keyboard's cursor, and vice versa. For example, if your cursor is inside an edit box, you can route the pointer to the cursor and use your mouse movement keys to then see what items are around the cursor. To do this, press the Mouse to Focus command, which is Insert-Numpad-Plus by default. If, on the other hand, your mouse is on a window or an area of text to which you want to move your cursor, press the Focus to Mouse hot key, which is Numpad-Plus by default. Note that Window-Eyes will attempt to move either the mouse or your keyboard focus as you requested, but there are times when this action will fail. If it does, Window-Eyes will alert you to the fact, and neither the keyboard focus nor mouse pointer will move.

Routing to Tooltips

Window-Eyes also allows you to route the mouse pointer to a tooltip. This feature is extremely useful when a balloon tool tip pops up in the system tray saying something like, "Click here to perform a task." For example, if you have automatic updates turned on and updates are available, a balloon tool tip may pop up in the system tray saying, "Updates for your computer have been downloaded from Windows Update. Click here to review these updates and install them." When you hear this message, press the Mouse to Focus hot key twice. Window-Eyes will say, "Pointer routed to tool tip," and the pointer will be placed in the center of the tool tip. At that point, you can press the Single Click Left Button, which is Numpad-Slash by default, to perform the click that the balloon refers to.

Finding Things on the Screen

If you know there is a specific piece of text on the screen, you do not have to manually look for it yourself. Instead, use the Mouse Find dialog which is activated with Control-Shift-F. Doing so causes a dialog box to open which prompts you for the text to find. Tab through the rest of the dialog if the text for which you are searching also contains special attributes such as bold, underline, highlight, etc. You can also specify the boundary within which the mouse should confine its search. Finally, activate either the "Forward" or "Reverse" buttons to start searching in the specified direction from the pointer's position. If the text is found, the mouse will be positioned over it. Otherwise, Window-Eyes will inform you that it was unable to find the text, and the mouse will not move. You can also repeat the search by pressing Insert-F. Window-Eyes will continue searching for the text you specified earlier in the same direction. If, for example, you performed a reverse search for the word "Window-Eyes," Insert-F would continue looking for the word going in reverse.

Using the Physical Mouse

If you do not find the ability to move the mouse pointer by character, word, line, sentence, paragraph, icon, clip, and pixel and the ability to restrict its movement to one of four regions sufficient, you can use the physical mouse. Window-Eyes has several features which enhance its usefulness. In addition, many users with partial sight find a combination of physical mouse and mouse hot keys to be an efficient way to work.

If you attempt to move the mouse pointer directly across the screen from left to right, you'll probably notice that it tends to wander upward or downward instead of moving in a straight horizontal line. To eliminate this problem, press the vertical lock hot key, which is undefined by default. Once the key is pressed, the mouse pointer will move only horizontally. To release the lock, press any key.

As you might guess, pressing the mouse horizontal lock hot key prevents the pointer from moving horizontally. As with the mouse vertical lock hot key, this command is also undefined by default. In addition, pressing any key releases the lock.

Hint: Although you can move the mouse directly across or down in the direction you wish, you may find that the mouse seems to fly across the icons and text and does not give you time to stop when you find what you are looking for. You can slow down its tracking by adjusting the "Pointer Speed" feature in the mouse section of the Windows Control Panels (not the Window-Eyes control panel). Try a number such as zero or one instead of the default of five.

Performing Mouse Button Clicks

Once you have located an icon on the screen, you may want to click on it. This simply means that you press one of the mouse buttons. As you are learning how to use your programs, you will also learn which button to use for which function. Once you know which button to use, you could reach over and press the button on the mouse. If you prefer to use the mouse strictly from the keyboard, however, you can press any of the mouse buttons with Window-Eyes hot keys. Your program will not be able to distinguish which method you use to click the mouse buttons.

Window-Eyes has three hot keys for the single-click function, one for each of the three mouse buttons. Do not be alarmed if your mouse has only two buttons, however, since the majority of mice are designed this way. Since the left and right buttons are by far the usual ones to use, they are the only ones assigned hot keys by default. To click with the left mouse button, press the Slash key on the numeric keypad. Window-Eyes says "Left" and Windows or your application performs whatever function clicking the left mouse button normally performs. To click the right mouse button, press the Star key on the numeric keypad.

Double-clicking can be accomplished three ways. Of course, you can reach over and press the button on the mouse twice in rapid succession. Similarly, you can press the single-click hot key twice in succession. Or you can press the double-click hot key which corresponds to the button you wish to use. Note that the double click hot keys are not assigned by default.

Some programs allow you to hold down a Shift or Control key while clicking a mouse button. To perform a Shift-click or a Control-click with the Window-Eyes Mouse-click hot keys, press and release either the Shift or CTRL key; then press the appropriate Mouse-click hot key.

Using Braille

Although we have focused on speech access up to this point, Window-Eyes also boasts a comprehensive set of features for users of Braille displays.

Braille Output Modes

Window-Eyes Braille output can be presented in three different modes: Structured, Line, and Speech Box. Use the Display Mode Rotor hot key, which will be specific to the display in use, to cycle between the three modes. Window-Eyes will remember the last mode selected when it closes, and use that mode when restarted.

Structured Mode

Structured mode displays information in a linear fashion as you navigate around the screen, one line at a time, one control at a time. Control types, field names, control information, and text are all displayed, each entity separated by some designated character, creating a kind of hierarchical representation of data on the screen. Structured mode is the default mode.

Line Mode

Line Mode displays information based on a single line in the active window by combining controls and text into a complete, tactile representation of the physical layout presented on the screen. Additional, optional data indicators denote the presence of additional information to the left or right of what is currently being displayed. Cursor routing keys can be used to perform specific actions for controls (such as activating a button). Word Mode and Contracted Braille are automatically disabled in Line Mode.

Speech Box Mode

Speech Box mode provides a virtual Braille buffer for reviewing the last 1000 characters (by default) that were sent to the synthesizer. When Speech Box Mode is enabled, you are placed at the end of the character buffer. You can then scroll left to go further back, or scroll right to move forward. Top of Window will move you to the beginning of the buffer, while Bottom of Window will move you to the end (where you first started). Previous Line behaves like Top of Window, and, in addition, will refresh the text. Next Line also refreshes the text and, like Bottom of Window, places you at the end of the buffer. You can toggle Contracted Braille on and off, as well as toggle 8 and 6 dot Braille, just like any other mode. Other Braille functionality, however, will be ignored.

Selecting a Display

Before you can review or adjust Window-Eyes Braille settings, you must first select a display with which Window-Eyes will communicate. To do this:

  1. Press Control-Backslash to open the Window-Eyes control panel.
  2. Press F6 until you are on the settings tree.
  3. Press D to focus the "Devices" group.
  4. Right arrow to expand the node.
  5. Down arrow to "Braille Displays."
  6. Tab through the remainder of this section to choose your display, and set any communication parameters it requires.
  7. Tab to the "Activate" button, and press the Space Bar to enable the new display.
  8. In the resulting dialog that opens, click "Keep Changes" if your display is working correctly. Otherwise, either wait 15 seconds for the change to revert, or click the "Revert" button.

The remainder of this section discusses all of the options found in the Braille settings group within the Window-Eyes control panel. To reach this section:

  1. Press Control-Backslash to open the Window-Eyes control panel.
  2. Press F6 until you are on the settings tree.
  3. Press B to focus the "Braille" options group.
  4. Press the right arrow to expand the node.

Hot Keys

Hot keys are quite possibly the most powerful feature of Window-Eyes Braille support. The hot keys section of the Window-Eyes control panel allows you to set up how your Braille keys should interact with Window-Eyes.

There are a couple of things that you should note before playing with Braille hot keys. First, if you do not have a physical display selected, all options in this section will be disabled. You must have an active display configured to set up keystrokes. Each display holds its own hot key settings, so switching from one display to another will completely change the layout of the display keys.

Keys

This list view alphabetically displays all hot keys, and combinations of keys, that are currently defined and allows you to select a key to modify. In addition, the hot key list contains the first action defined for the hot key. If multiple actions exist for a hot key, the first action will be displayed, followed by the phrase, “multiple actions.” If multiple actions exist for a key, you can use the Key Functions combo box (detailed below) to examine the associated actions.

Capture Braille Key

Pressing enter on this will cause Window-Eyes to say "Press A Braille Key" and wait. At this point, press the Braille display key you wish to define. This can be any combination of keys offered by your Braille display. After pressing the display key(s) you wish to define, a new entry will be added to the "Keys" list view, and you will be focused on that item.

Key Function(s)

This lists all the commands the current Braille key will perform. You can simply arrow up and down through all the items. If this is a newly defined braille key, however, the list will be empty by default.

Add Hot Key

Pressing Enter on this button will pop up a dialog with a list box of all hot keys and all Braille specific hot keys. Braille specific options are those that deal with Braille only and are not offered in the normal hot keys section of the Window-Eyes control panel. Scroll Braille right and scroll Braille left are two examples of Braille specific choices. Arrow to the option you want, and press Enter. That option will be added to the Key Function combo box and will be executed when the Braille key is pressed.

Add Keystroke

Pressing Enter on this will cause Window-Eyes to say, "Press a keystroke." It is waiting for you to press the key you wish to have sent out when the Braille key is pressed. Any key from the keyboard can be used except for system keystrokes (keystrokes that the operating system acts upon). These can be defined by following the instructions in the next paragraph. You can, however, use any other keystrokes like the Up or Down Arrows. Simply repeat adding hot keys or keystrokes for the individual Braille key press until you are finished.

Add Custom Keystroke

Pressing Enter on this button will display the Braille Custom Keystroke dialog. Custom Keystrokes allow you to use any system keystroke like Control-Escape or the Windows key (which brings up the Start Menu), Control, Alt, Shift, Key combinations, or any defined shortcut key that launches an application. After checking the check boxes which relate to the modifiers you want to use with your custom keystroke, Tab to the Capture Single Key press button, press your Space Bar, then press the single key that you want to use in conjunction with your modifiers. The Key Function(s) combo box will then display the new custom keystroke:.

Clear Entry

The Clear Entry button is used to remove a single option from within a keystroke. Simply arrow to the key you wish to modify. Then select the option you wish to clear in the Key Function(s) combo box and then press Enter on the Clear Entry button. That option will be removed, and all other items will remain.

Clear Key

The Clear Key button will remove all options for the selected Braille key and allow you to start adding commands again from scratch.

Delete Key

The Delete Key button will remove the entire key from the Keys list box, not just the entries for the key that is selected. This is much like the Clear Key button except that the entire keystroke and its entries are removed.

Keys Apply To

This set of radio buttons lets you choose whether the selected braille hot key will be available globally or only for the program you were using before you opened the Window-Eyes control panel.

Options

Translations

If the active translation table supports it, this group of radio buttons allows you to turn contracted braille on and off.

Indicate Capitalization

if this item is checked and you have enabled contracted braille, then Window-Eyes will send the capitalization sign to your display to indicate uppercase text. If this option is unchecked, then Window-Eyes will always send lowercase text to the display.

8 Dot Braille

This group of radio buttons lets you choose whether you want to use 6 or 8 dot Braille. The attribute markings and the cursor/mouse pointers, however, will still use dots 7 and 8 if you have opted to have Window-Eyes display them.

Quick Message Mode

Quick Message Mode is used for messages that are typically only spoken but are not usually on the screen; for example, when you issue the time and date hot key with Insert-T, the caps lock is pressed, or the mouse pointers change. When Window-Eyes speaks any of these types of messages, the message will also be sent to the display in quick message mode. Any text that is currently being displayed will be replaced with that of the quick message.

The following settings determine how long the quick message remains on the display:

Since a quick message can come at any time, Window-Eyes will take away what was currently displayed and replace it with the quick message. If a new quick message comes through while one is already being displayed, the new message will be added to the beginning of the display and the old message(s) will push to the right with a separator placed between them.

Show Simulated Braille Window

This group of radio buttons lets you choose whether Window-Eyes will show a simulated braille display on the screen. This feature is handy if a sighted user wants to see the braille output that Window-Eyes is sending to a physical display. This option is turned off by default.

Working with the Internet

Window-Eyes provides the most intuitive web experience with user definable hot keys, customizable verbosity options, support for dynamic web content, and support for the W3C UA guidelines. These tools provide the user with a very powerful and flexible environment for navigating even the most complicated web pages. This Section of the Window-Eyes manual provides information on browsing web pages with Window-Eyes.

What is Browse Mode?

Web browsers are designed with sighted users in mind. That is, the designers assume users can review the content of web pages with their eyes and can manipulate the mouse to interact with the page. Consequently, there is no inherent means of accessing the web page's information from the keyboard. Additionally, information is often formatted to be visually pleasing in ways which, if it were read from left to right, top to bottom, would make little sense to speech access users. To remedy this problem, we have created a feature called Browse Mode. Whenever you are in Internet Explorer, Mozilla Firefox, Adobe Reader, Eudora, Lotus Notes, iTunes, Windows Help, or any other application that presents web-style views, Window-Eyes will automatically enable Browse Mode.

While you are in Browse Mode, Window-Eyes works with an invisible pointer that allows you to cursor through an internal buffer rather than working with the information actually presented on the screen. You can use the cursor keys to move around the web page much like you would a word processor (character by character, word by word, line by line, etc.) or you can use any of the many Browse Mode navigation keys that Window-Eyes offers for quicker navigation. Note that only some of the more frequently used navigation keys will be described in this section. Refer to the hot key reference later in this manual for a complete listing of the keys you can press while Browse Mode is active.

It is important to remember that, in order for Window-Eyes to retrieve information from a web page, it must wait on the browser to finish downloading it. Therefore, it may take several seconds before you hear anything. If you try and issue a command to Window-Eyes while the page is still being downloaded from the Internet, Window-Eyes will beep and say "downloading page" and ignore your keystroke.

Basic Navigation

The basic movement commands for navigating a web page are much like the basic movement commands of a word processor:

Reading web page information is as easy as using any of the navigation keys mentioned above. Simply pressing arrow keys will cause Window-Eyes to speak. A common practice is to read the entire web page using the Read To End command (Control-Shift-R by default). This command will cause Window-Eyes to begin reading at your current position, and continue to the end of the web page.

Interacting with a web page is just as easy. Most of the time, you will interact with a web page by activating links in order to navigate to new information. Once you have focused a link to which you want to navigate, simply press the Enter key. The web browser will load the new information associated with that link (usually a new web page).

You can also interact with a web page by filling out forms. See the "Working with Forms" section later in this manual for more information.

Moving Among Web Page Elements

While Browse Mode is on, you can use your arrow keys to read the contents of the web page. In addition, you can use a series of letters and numbers to jump between many types of web page elements. Some of the more commonly used elements are described below.

Links

A link is an interactive element that connects one web resource to another. Links usually change the location of a given web page to the page specified in the link source. The actual behavior of a link, however, is determined by the web page developer. Links also have the ability to be designated by the web browser as visited. A visited link is simply a link that you have navigated to before. Use the following hot keys to navigate through links:

Note that Tab and Shift-Tab can also be used to navigate through links, the only difference being that Tab and Shift-Tab will also place focus on form controls when encountered, whereas L and Shift-L will only focus links.

onClicks

Web developers are able to create interactive objects that perform functions similar to those of standard links using a JavaScript method called onClick. Window-Eyes provides access to these objects by letting you press Enter on them, just as you would with a standard link. The hot keys to move through links will also move you between any onClicks that may be present on the web page.

Lists

A list element contains a series of items formatted in a specific way, either numbered, unnumbered, or as definitions. Window-Eyes will correctly identify all types of numbering styles for lists: Numbers (1, 2, 3, etc.), upper/lower alpha characters (a, b, c, etc.), and upper/lower Roman numbers (i, ii, iii, etc.). Window-Eyes will also automatically tell you when a list has lists nested inside it, how many are present, and it will correctly identify the starting value of a numbered list (even if it does not start with the number 1). Use the following commands to navigate among lists:

Headings

A heading element is much like the headline of a newspaper article, usually offering a brief description of the section that follows it. Headings range from level 1 to level 6, with each level implying a degree of importance. For example, level 1 is usually the most important, level 2 is less important than level 1, level 3 is less important than level 2, etc. Use the following commands to move through headings:

If you know the heading level to which you want to move, press the number 1 through 6 followed by the letter H. For example, to reach the first level 2 heading on a web page, you would press 2 followed by the letter H. Consecutive presses of the letter H at this point would continue to move through all headings regardless of their designated level. To move to a specific level again, you would press the number of the heading level, followed by pressing the letter H.

Languages

A language attribute can indicate a unique language for a given element. If you are using a synthesizer which supports multiple languages, such as Eloquence, Window-Eyes will automatically switch to the specified language and will speak the element in that language. Note that this feature can be disabled in the Browse Mode Verbosity section of the Window-Eyes control panel.

Landmarks

Not to be confused with Window-Eyes placemarkers (discussed later), landmarks are special elements that authors can add to their web pages to designate different sections of the page. For example, there might be a landmark to specify a banner, content navigation, main content, etc. If landmarks exist, you can use the following commands to navigate among them:

When a landmark is reached, Window-Eyes will announce the landmark and its type and move your cursor to the landmark's position. Note that the presence and placement of landmarks is at the discression of web authors.

Paragraphs

Window-Eyes defines a paragraph as an area within the web page that has more than one blank line above and below it. This area can contain any combination of text or web elements such as links and headings. Use the following commands to navigate among paragraphs:

Note that when navigating by this element, Window-Eyes will automatically read the entire contents of the paragraph that gains focus. By default, Window-Eyes also hides multiple blank lines that might separate one paragraph from another. To see these lines, turn "Speak Blank Lines in Smart Paragraph Mode" on inside the Browse Mode section of the Window-Eyes control panel.

Quotes and Block Quotes

Quotes and block quotes are used for indicating both long and short quotations that do not require paragraph breaks. Block quotes are normally used for long quotations, usually containing paragraph breaks, whereas quotes are usually used for shorter, inline quotes. Use the following keystrokes to move through quotes and block quotes:

Note that when navigating to this element, Window-Eyes will automatically read the contents of the block quote.

Tables

Tables allow web page authors to arrange elements (i.e. text, graphics, etc.) in a specific format containing rows and columns, much like a spread sheet. Each intersection of a row and column forms a box which is called a cell. Web page authors can implement tables in two different ways: to show data in columns and rows for easier navigation, or to show the information in a visually pleasing form. Use the following commands to move among tables on web pages:

Table Mode

Although you can navigate a table simply by arrowing down through the contents, many times, a table will make more sense by entering Window-Eyes table mode. When you come across a table on a web page, Window-Eyes will say table X (indicating the current table number), the title of the table if one is specified, start X rows (indicating the number of rows for that table) Y columns (indicating the number of columns for that table). Once table mode is on, Window-Eyes will treat the current cell as if it were the entire web page. All navigation and movement keys will apply to the cell until you turn table mode off.

Control-Plus or Control-Numpad-Plus - turns on table mode. If you encounter a nested table, otherwise known as a table inside of another table, Window-Eyes will automatically enable table mode for that nested table when pressing this hot key.

Control-Minus or Control-Numpad-Minus - turns off table mode for the current table. If you are in a nested table, pressing this hot key will return you to its parent table.

Control-Shift-Minus or Control-Shift-Numpad-Minus - turns table mode off completely. This will NOT disable table notification but is simply a quick way to get out of table mode when you are inside nested tables. For example, if you are inside a table that exists inside another table (which could even exist inside yet another table), pressing this hot key will take you out of every table, and put you back in the main web page.

Note that table mode allows you to move through the table that has focus when you first enable it. If you want to use this mode on another table, you must first turn it off, move to the next table, and turn it on again.

Moving Through Table Cells

Window-Eyes will treat each cell of a table as its own separate web page, meaning that all navigation keys are relevant only to the current cell while you are in table mode. In other words, in a table cell while in table mode, Control-Home will move you to the top of the cell, rather than the entire web page.

The following keys will help you navigate a table:

Reading Cell Headers

Window-Eyes has several options for indicating names of both columns and rows.

Control-Shift-H - This hot key will allow you to cycle through the following seven options for row and column announcement:

By default, Window-Eyes is set to read no header cells as you move through tables. This option can be changed in the Browse Mode verbosity section of the Window-Eyes control panel.

Working with Forms

A form is a section of a web page that contains elements called controls. Controls are items such as check boxes, radio buttons, edit boxes, combo boxes, buttons, etc.

We strongly suggest that you review the entire page to get a feel for how the form is laid out before you begin filling out any information.

General Form Commands

Use the following commands to navigate through form elements:

Radio buttons, check boxes, and buttons can all be manipulated while either in or out of Browse Mode by using the Space Bar. Note that when using the Space Bar while in Browse Mode, you will remain in Browse Mode, even after the control has been toggled. The space bar cannot be used on other controls like edit boxes, combo boxes, and list boxes as they require Browse Mode to be off. This will be discussed below.

Because Browse Mode is a special mode specifically designed for reviewing web pages, it needs to be turned off so that you can interact with some form controls. If you attempt to enter text into a form while Browse Mode is on, the keys will attempt to perform the associated Browse Mode functions. Turning off Browse Mode provides you with a dedicated environment for safely interacting with various form elements. By default, Window-Eyes will turn Browse Mode on and off for you when you use the Tab and Shift-Tab hot keys to move through forms so that you need not worry about doing so yourself.

You can toggle Browse Mode four different ways:

You can use the Browse Mode hot key to toggle Browse Mode on or off at any point on the web page. When Browse Mode is off, you can also press the Escape key to turn it back on.

When you press Enter on any control, Window-Eyes will automatically turn off Browse Mode and give the control focus. Pressing Enter on an edit box will provide you with a blinking cursor, which indicates you can begin typing in it. Pressing Enter on a check box will toggle its state between checked or unchecked. Pressing Enter on a button will cause that button to be activated. Note that when Browse Mode is off, you can still press the Tab and Shift-Tab keys to navigate through the web page, but the next and prior form controls (F and Shift-F by default) in addition to the individual element navigation keys will not work until Browse Mode is turned back on either with a hot key or by Tabbing to a link..

If you prefer to use the mouse, you may issue a left-click inside a form element (such as an edit box, check box, etc.) to turn Browse Mode off and begin interacting with the control immediately.

Turning Browse Mode off directly from the Window-Eyes control panel, while possible, tends to interrupt the flow of working with forms. We recommend using either of the previous three options for the best possible form experience.

Out of Browse Mode, Window-Eyes will attempt to find and speak the field names for controls as you move among them. Window-Eyes will analyze the form and make its best attempt at speaking the proper field name for each element as you reach it. However, if the form is written poorly, Window-Eyes may not read the field name correctly or at all. If you are not sure where you are on the form, turn on Browse Mode by pressing Control-Shift-A or Escape. After the page has been loaded you can use your up and down arrows to get some context. Then simply press Enter on the necessary control to continue filling out the form.

Automatic Form Interaction

As mentioned above, Window-Eyes will automatically turn Browse Mode off for you when you Tab to a form element that cannot be altered while the mode is active (such as a combo box or edit box), and it will turn Browse Mode back on when the Tab key takes you to a link. Navigating through a web page or form by any other means will not change the state of Browse Mode. Thus, if you want to interact with a form in the manner its designers intended, use the Tab key and let Window-Eyes handle the rest. On the other hand, if you only want to interact with specific elements or want to move to only certain controls within the form, you can use the prior and next form control commands without fear that Browse Mode will vanish. This behavior, collectively known as automatic form interaction, is enabled by default. If you want to turn Browse Mode on and off yourself regardless of how you navigate web sites, simply navigate to the Verbosity/Browse Mode/Autoload settings group of the Window-Eyes control panel and change "Allow Automatic Form Interaction" to "No." Alternatively, while Browse Mode is on, press the Automatic Form Interaction key (Control-Slash by default) to change the setting without leaving the web page.

Enhanced Control Search

Window-Eyes allows you to search for specific controls in a form. For example, you can move between only edit boxes or buttons, move by more than one control at a time, focus checked or unchecked items, etc. To do this requires two steps:

The following list describes each possible modifier along with its purpose:

After pressing the Next/Prior Control hot key and an optional modifier, use one of the following keys to specify the type of control to which to navigate:

For example, pressing Slash,X will find the next checkbox. Pressing Slash,U,X will find the next unchecked checkbox. Pressing Slash,C,X will find the next checked checkbox. And so on.

You can also use the number keys (1-9) prior to pressing the Specified Control Next/Prior hot keys to jump from your current location to the number specified for the particular control. For example, pressing 5,Slash,U,X would move you to the fifth unchecked check box from your current position.

Place Markers

Window-Eyes Place markers easily outperform place marker features found in other screen readers by offering the ability to search for specific text rather than just hard coding a place marker to a line number. In today's dynamic web environment, Window-Eyes Place markers give you quick and easy access to common web page areas.

To set a place marker, navigate to the line in the Browse Mode buffer to which you want to add the place marker, and press the Place Marker Dialog hot key, which is Control-Shift-K by default. The place marker dialog allows you to set a new place marker, edit existing place markers, or even jump to an existing place marker. The description of the dialog is as follows:

E = Name - Edit box - This is the name of the place marker. This will default to the name of the item you are on in the Browse Mode buffer. For example, if you are on a link called "Window-Eyes" when you bring up the place marker dialog, the place marker name will default to "Window-Eyes." You can change the place marker name to be anything you want.

H = Hot Key Number - Combo box - Window-Eyes will automatically assign a hot key to the place marker so that you can quickly jump to it. There are 9 slots available.

Y = Temporary - Check box - If this is checked, the place marker you are adding will be stored in memory until you exit Window-Eyes. If, on the other hand, this option is unchecked, the place marker you are adding will be stored to disc, and it will be available even after Window-Eyes restarts.

L = Auto Read Lines - Edit box - The Auto Read Lines edit box allows you to specify how many lines of text will be automatically read when you navigate to a place marker. Each place marker may have a different number of lines associated with it. The default number of lines is 5.

S = Applies to:

T = Place marker Text - Edit box - By default, place markers will be associated to the line that you are on in Browse Mode when you open the place marker dialog. Because web pages are so dynamic, it is very possible that the next time you visit the page, the line to which you wanted the place marker associated will have changed. The place marker text edit box allows you to define the text that Window-Eyes will search for if the lines do not match when trying to locate a place marker. This is used with the second and third radio buttons described next.

P = Position Relative To:

A = Add Entry - Button - Adds a place marker. Pressing Enter will also add an entry if you are modifying the properties of an existing place marker.

R = Remove Entry - Button - Removes the selected entry in the Names list box.

V = Remove All - Button - Removes all the entries in the Names list box.

J = Jump To - Button - Jumps to the selected entry in the Names list box.

N = Names - List view - Lists the names of place markers based on the following radio buttons.

D = Display Names By:

URL - Read only edit box - Displays miscellaneous information regarding the selected place marker.

Ok - Button - Confirms place marker changes, and closes the dialog. If you are in the process of adding them, OK will add the last entry. If you are in the process of editing an existing one, it will save those and all prior changes.

Cancel - Button - Cancel's whatever you are doing, and closes the dialog. If you added or edited any place markers, those changes will be lost.

Once you have defined some place markers, you can press the Next Place marker hot key, which is K by default, to jump to the next place marker on the page. Press the Prior Place marker hot key, which is Shift-K by default, to go to the prior place marker. If you assigned a hot key number to a place marker, you can type that number (1 through 9) followed by a press of the Jump to Place marker hot key, which is J by default, to have the text at the place marker read. Pressing the Jump to Place marker hot key again will move the Browse Mode cursor to the place marker line. For example, if you have a place marker assigned to hot key 3, you can press 3J to read the text at the place marker, and press J again to move to the place marker.

More Navigation Options

The following commands may also prove useful when navigating web pages while Browse Mode is on.

The Element Properties Dialog

The element properties dialog, reached by pressing Insert-E, displays additional information about the element that is under your Browse Mode cursor. For example, if you would like to know the color of the text on a web page, you would navigate to the text in question and press Insert-E. A dialog box will open which displays the following pieces of information:

Controlling Automatic Page Refreshes

The refresh rotor hot key, which is reached with Alt-Shift-M by default, allows you to control any refreshes that may take place on the web page. Flash objects or other web page content can cause the page to reload. When this happens, Browse Mode may reactivate, download the updated page, and place you back at the top of the buffer. Since this can hinder productivity, you have the option of controlling when Window-Eyes allows pages to reload. There are three options: Suspend Off, Suspend Flash, and Suspend All. If suspend off is chosen, Window-Eyes will always allow the page to reload. If suspend all is active, Window-Eyes will never allow the web page to reload. If suspend Flash is active, Window-Eyes will only block Flash objects from reloading the web page. By default, Window-Eyes is configured to suspend all page refreshes. Note that this feature works only in Internet Explorer.

The Page Navigation Dialog

The page navigation dialog, reached with Insert-Tab by default, causes Window-Eyes to display a dialog that lists the Available links, frames, tables, headings, lists, anchors, forms, controls, landmarks, and place markers that happen to be on the current web page. The element you select is displayed inside a standard list box. You can move through the list box by arrowing up and down, press the first letter of the option you want until you get there, or start spelling out the specific name you want until you find it. By default, Window-Eyes displays the links in the order they appear. If you wish you can use the radio button in the dialog to sort the links alphabetically instead. You can view different element types by selecting the appropriate radio button.

All items aside from Headings and Links can only be listed in the order they appear on the page. If you are viewing links, you can either activate the link or simply move your Browse Mode cursor to it by selecting the appropriate button. The default button causes the link to be activated. If you push the Focus Link button instead, the cursor will simply move to the link without activating it. This is a great way to get some context around the link. All other items, however, can only be focused; they cannot be activated.

Use the following hot keys to quickly set which type of element you want to view:

Return to Previous Position

If you are on a page that you have previously visited, pressing the Return to Previous Position hot key, which is Insert-R by default, will move your Browse Mode cursor to the line you were on when you last left the page. If you are on a page which you have not previously visited or the page has changed since you last left it, Window-Eyes will say "no previous position," and your Browse Mode cursor will not move.

Auto Load

By default, Window-Eyes will automatically load Browse Mode whenever a new page is loaded. Browse Mode will automatically be turned on even if you have Browse Mode off when a new page loads. If, however, you want Browse Mode to not load automatically when a new page loads, you can press the Auto Load hot key while in Browse Mode, which is Insert-A by default, to turn this feature on or off. If you want to use Browse Mode when this option is off, you will have to load it manually with the Browse Mode hot key.

Obtaining Web Page Details with Speak Summary

Pressing the Speak Summary hot key, which is Control-Shift-S by default, will cause Window-Eyes to report all of the various new page information options regardless of whether or not they are enabled (and assuming that they exist on the page).

Searching for Text

Press the Mouse Find hot key, which is Control-Shift-F, if you want to search for items on the current web page. Note that while Browse Mode is on, Window-Eyes will look for the text you specify inside the Browse Mode buffer. If it is off, Window-Eyes will instead look for the text inside the active mouse boundary. Press the Continue Mouse Search hot key, which is Insert-F by default, to continue the search in the same direction you specified earlier. The search will continue from your current position.

Move to Any Line

Pressing the Any Line hot key, which is Control-Shift-L by default, will cause Window-Eyes to ask you for the number of the line to which you wish to move. Simply type in the line number and press Enter. If the line number is valid, Window-Eyes will move the Browse Mode cursor to that line and read it. If the line number is not valid, your cursor will not move.

Reloading Browse Mode

Pressing the Screen Redraw hot key, which is Insert-Backslash by default, will cause Window-Eyes to reload the Browse Mode buffer. If Window-Eyes does not load the entire web page for some reason, or if the web page somehow changes, this hot key will synchronize the Browse Mode buffer with the web page again.

Adjusting Browse Mode Verbosity

Not only does Window-Eyes allow you to navigate between Browse Mode elements, but you can also adjust how they are announced, or indeed if Window-Eyes should alert you to the presence of the elements at all. You can additionally tell Window-Eyes what information to read when pages load, whether or not it should alert you to popup windows, and much more. To set these values, press Insert-V while in a web page to open the Browse Mode verbosity area of the Window-Eyes control panel. If you press this key while you are focused on a specific element, such as a button or link, then the verbosity option related to that element will automatically gain focus. Note that "Show Advanced Options" must be enabled under the Window-Eyes Help menu before you can adjust any verbosity options.

Document Specific Settings

Window-Eyes supports the ability to save settings for specific documents using a feature called Document Specific Settings. Place markers saved while in Browse Mode can be imported and exported using this feature. Being able to import and export place markers enables you to easily share any customizations you have made for web sites with other Window-Eyes users. The Document Specific Settings option can be accessed from the General/Document Specific Settings area of the Window-Eyes control panel. Note that "Show Advanced Options" must be enabled under the Window-Eyes Help menu before you will be able to access this feature.

Working with Microsoft Word

This section of the user's guide describes how Window-Eyes interacts with Microsoft Word. It does not give instructions for using Word itself. For more information on how to operate Word, consult GW Micro for a dedicated tutorial, or look at Microsoft's Office website at http://office.microsoft.com/ for more information.

Word Check List

Versions

Before we begin discussing the tremendous features that Window-Eyes brings to Microsoft Word, it is important that we take a few minutes and talk about what version of Word you need to be running to ensure that you have the best possible experience. To start, you will need to have either Microsoft Office 2000, Microsoft Office XP (sometimes known as Office 2002), Microsoft Office 2003, Microsoft Office 2007, Microsoft Office 2010, or Microsoft Office 2013. Any version of Office prior to Office 2000 will not support the latest Window-Eyes Office features. Although Window-Eyes will support Word 2000 and Word 2002, we recommend using at least Word 2003 or greater as these versions contain more support for accessibility than previous versions.

Service Packs and Updates

Once you have a supported version of Word installed, you will need to make sure that you have all available service packs and updates installed and functioning properly. To make sure that you are running the latest updates available, please visit http://office.microsoft.com. Select the "Check for Updates" link for additional information.

Security Warning

When using the default Word security and add-in settings, Window-Eyes will be able to enable its Microsoft Word support automatically; No user interaction should be required. If, however, you have modified any of the Microsoft Word security or add-in settings, you may be prompted with a security warning when running Word. If you are presented with the security warning dialog referencing GW Micro, Inc. and the Window-Eyes Add-In (WEOffice.dll), simply Tab to the "Always trust macros from this publisher" check box, and press the Space Bar to check it. Then, Tab to the "Enable Macros" button, and press Enter. If you have enabled the "Always trust macros from this publisher" option, you may verify that the Window-Eyes Office features are installed by doing the following

For Word 2003 and earlier:

  1. In Word, press Alt-T for Tools.
  2. Press O for Options.
  3. Press Shift-Tab to access the tab controls.
  4. Press S until you hear Security.
  5. Press Alt-S for Macro Security.
  6. Press Right Arrow to the Trusted Publishers control tab.
  7. Tab once to the list of Trusted Publishers..
  8. Press G to select GW Micro, Inc. .

For Word 2007, 2010, and 2013:

  1. In Word, press Alt-T, O to open the Word Options dialog.
  2. Press T until you hear "Trust Center."
  3. Press Alt-T to open the Trust Center Settings dialog.
  4. Press T until you hear "Trusted Publishers."
  5. Tab once to the list of Trusted Publishers..
  6. Press G to select GW Micro, Inc. .

If you have the "trust all installed add-ins and templates" option enabled, Window-Eyes office support will be enabled, but GW Micro will not be listed in the trusted publisher list. If GW Micro, Inc. is not listed as one of your trusted publishers, please review your security settings to make sure that you are not specifically blocking Microsoft Word add-ins.

Columns

Columns are most popular in newspaper and magazine articles, as well as multi-page layouts. They consist of narrow sections of text placed horizontally across the page. Window-Eyes will restrict reading to the current column, rather than letting text from each column bleed through on a single line when using either the standard arrow keys or the Window-Eyes column navigation hot keys. Use the following hot keys to navigate through columns:

The difference between using the previous and next line commands versus the arrow keys is that the former allows you to continuously read through a section of text that is divided into multiple columns. If you attempt to move to the previous or next column strictly with the arrow keys, Word will actually move you out of the columns altogether and place your cursor in the section immediately before or after the columns.

Fields

Fields are textual placeholders used for automatic generation of a specific type of element or page property. They include Author, Date, Time, Page, Hyperlinks, Table of Contents, Index, File Name, File Size, Ask, AutoText, Mail Merge, Expressions, and custom designed fields.

Headers, Footers, and Page Numbers

Headers and footers provide page information outside the boundary of the main document. Headers appear at the top of a page, and footers appear at the bottom of a page. Headers and footers often include items such as page numbers, chapter titles, dates, and author names.

Window-Eyes can indicate headers and footers when arrowing through the pages of a document, as well as when arrowing through the header/footer items while in Header and Footer edit mode (available by pressing Alt-V, H). Window-Eyes will also indicate the page numbering scheme while editing headers and footers. For example, if a document is set up with page numbers alternating on odd and even pages, Window-Eyes will indicate whether you are editing an odd or even header or footer.

Pictures and Objects

Inline pictures and objects are elements that are positioned directly in the text of a document. Non-inline (or floating) pictures and objects are elements that have a fixed position regardless of the surrounding text or other elements.

References

References encompass three items: comments, endnotes, and footnotes.

Comments are notes or annotations that are added to a document. The comments are usually displayed in balloon windows in the margin of the document area.

Footnotes and endnotes are used to provide additional information (for example, further explanation, comments, or references) for specific text in a document. Footnotes and endnotes consist of a reference mark (usually a number or character) in the document text, and the corresponding text in the footnote/endnote area. Footnotes are kept at the end of a page while endnotes are kept at the end of a document.

Revisions

Revisions, also called markup or "Track Changes," contain changes such as insertions, deletions, and formatting alterations that have been applied to an original document. Use the following commands to navigate among revisions:

Sections

Sections are portions of a document which contain specific formatting options that differ from the rest of the document. For example, a document may begin with text in two columns, and end with text in three columns. Each group of columns would be considered a section.

Spelling and Grammar

With the Word "Check Spelling as You Type" and "Check Grammar as You Type" options enabled, Word will automatically indicate when spelling or grammar errors occur by placing a red line underneath a spelling error or a green line under a grammar error. When a spelling or grammar error is encountered, pressing Shift-F10 will bring up a context menu with several options for the current error. If automatic spelling and grammar checking are not necessary, these options can be disabled to increase overall performance. Spelling and grammar checking can always be performed manually by pressing F7. If either of the check as you type options are disabled, the corresponding functionality in Window-Eyes will no longer be available. Use the following commands to move between spelling and grammar errors:

Tables

Tables are made up of rows and columns of cells that can be filled with text or other elements (such as pictures or objects). Tables are most often used to organize information, and they are displayed much like a spreadsheet. Window-Eyes will announce uniform tables by indicating the table number, the number of rows, and the number of columns (i.e. "Table 1 10 Rows 5 Columns"). Tables, however, can be designed in a non-uniform way by merging cells. In a non-uniform table, reading keys may not work as expected, and navigation may be confusing. Window-Eyes will indicate whether a table contains non-uniform rows or non-uniform columns by announcing, "Non-Uniform Rows" when non-uniform rows exist, and "Non-Uniform Columns" when non-uniform columns exist (i.e. "Table 1 non-uniform Rows non-uniform Columns"). If a table contains both uniform and non-uniform rows and columns, Window-Eyes will indicate the combination (i.e. "Table 1 5 rows non-uniform Columns"). Use the following keys to navigate through a table:

Forms

Microsoft Word forms can contain three types of controls: check boxes, edit boxes, and combo boxes. Use the following commands to read the relevant information as you work with forms:

Protected Sections

When a form is protected, the controls in the form can obtain focus from either Tab/Shift-Tab, or the Up/Down Arrow keys. When a control is encountered, Window-Eyes will read the associated status text as the field name for the control. If status text does not exist for the control, Window-Eyes will then read the associated help text as the field name for the control. If neither status nor help text exist for the control, Window-Eyes will attempt to determine what text (either on the screen or via the Word Document Object Model) should be associated with the control. The first two methods are options that the form designer can control, and Window-Eyes will read the correct field names 100% of the time. The third option exists if a form designer did not label controls, but it will not always be 100% accurate. Window-Eyes does, however, have one additional method that will ensure all form controls will read 100% of the time, regardless of how the form was designed. When using the Window-Eyes Field Label hot key, which is Control-Insert-F by default, manual field labels can be applied to any Word form control. This manual method overrides any of the previous methods. The manual field labels are stored on a per document basis. Details regarding the Document Specific Settings feature of Window-Eyes are discussed below.

In order to navigate through the text of a protected document, document protection will need to be disabled. You can disable document protection by selecting the Unprotect Document option under the Tools menu in Microsoft Word. If you are prompted for a password to unprotect the document, you may need to contact the document's author for additional assistance. Once the document is unprotected, you will be able to move through it using any of the available navigation keys. To interact with form controls, you will need to re-enable document protection by selecting the Protect Document option under the Tools menu in Microsoft Word.

The Element Properties Dialog

To display additional information about the properties of the current element, use the Element Properties hot key, which is Insert-E by default. The Element Properties dialog can contain the following information.

The Page Navigation Dialog

The Page Navigation dialog, which is available via Insert-Tab, provides the ability to quickly navigate through or review the components of a document. If the current document contains a large number of pages and/or elements, Window-Eyes will announce "Building element list. Please wait," after 5 seconds of processing (all processing for this dialog will stop after 10 seconds). Once complete, the title bar of the dialog will contain the number of selected elements. To switch between the various element groups use the available radio buttons or associated accelerators (listed below). To focus the currently selected item and/or move the cursor to that item, select the Focus Item button, press Alt-I, or simply press Enter.

Speak Summary Enhancements

The Speak Summary hot key, which is reached by Control-Shift-S by default, has been enhanced to provide detailed information about the current document. The first press will read the current page number, any footer or header for the current page, column info, view mode (i.e. Print, Normal, Outline, etc.), and the document name. The second press will read the element counts for all elements found in the Page Navigation dialog except for spelling and grammar errors.

Cursor Position Information

When using the Cursor Position hot key, which is reached with Control-Numpad-Plus by default, Window-Eyes will speak the position in 1/100th of whatever unit Word has been configured to use. For example, if Word has been configured for inches, the Cursor Position hot key might read, "1.83 inches from left, 3.55 inches from top, page 8." If Word has been configured to use millimeters, the Cursor Position hot key might say, "135.50 millimeters from left, 97.22 millimeters from top, page 10."

Format Alert

When the Format Alert option, which is available in the Screen/Other section of the Window-Eyes control panel or by pressing Insert-5, is enabled, Window-Eyes will automatically indicate offsets from the left margin of the current section. Along with indicating if two or more spaces exist on a line, Window-Eyes will also alert you to tab spacing. For example, if a line contains, "This space is space a space space test," Window-Eyes would announce, "This is a two spaces test." If a line contains, "This tab is space space a tab test," Window-Eyes would announce, "This tab is 2 spaces a tab test."

Attribute Changes

When the Attribute Changes option, which is available in the Screen/Other section of the Window-Eyes control panel or by pressing WINDOWS-A, is enabled, Window-Eyes will automatically indicate font, size, color and style attribute changes.

Word Navigation limitations

Although there are several methods to maneuver through a document, some elements can provide challenges when it comes to their navigation. All of the following caveats are due to limitations in Microsoft Word.

Adjusting Word Verbosity

Not only does Window-Eyes alert you to many Microsoft Word elements, but you can also adjust how they are announced, or indeed if Window-Eyes should alert you to the presence of the elements at all. You can additionally tell Window-Eyes what information to read when new documents load, whether or not certain elements should be ignored during a Read-To-End, and much more. To set these values, press Insert-V while in a document to open the Word verbosity settings group within the Window-Eyes control panel. Note that "Show Advanced Options" must be enabled under the Window-Eyes Help menu before you can adjust any verbosity options.

Document Specific Settings

Window-Eyes supports the ability to save settings for specific documents using a feature called Document Specific Settings. When you open a document in Word that has specific document settings saved, those settings take effect immediately for that particular document. Currently, only field names and enhanced word support options can be saved per document. Additional settings will be able to be saved per document in future versions of Window-Eyes. The Document Specific Settings options can be accessed from the General section of the Window-Eyes control panel. Note that "Show Advanced Options" must be enabled under the Window-Eyes Help menu before you will be able to access this feature.

Word Navigation Mode

You can enable a special mode that allows you to move between specific elements similar to the manner in which Browse Mode operates. To turn this mode on and off, press insert-Z. While the mode is active, you can use the following hot keys to jump to the element that interests you:

Disabling Enhanced Word Support

If you encounter a document that does not read correctly with Window-Eyes enhanced Word support, you have the option to revert back to the older method of accessing the document. To turn this feature on or off, open the Verbosity/Office/Word/Miscellaneous area of the Window-Eyes control panel. This is a per document setting, and will not be stored in any set file. If you have a document that you think is not reading correctly, you should first contact support to verify that the document is causing problems. If you find that the document is at fault, you can turn the Window-Eyes enhanced Word support off for that specific document.

Working with Microsoft Excel

This section of the user's guide describes how Window-Eyes interacts with Microsoft Excel. It does not give instructions for using Excel itself. For more information on how to operate Excel, consult GW Micro for a dedicated tutorial, or look at Microsoft's Office website at http://office.microsoft.com/ for more information.

Excel Check List

Versions

Before we begin discussing the tremendous features that Window-Eyes brings to Microsoft Excel, it is important that we take a few minutes and talk about what version of Excel you need to be running to ensure that you have the best possible experience. To start, you will need to have either Microsoft Office 2000, Microsoft Office XP (sometimes known as Office 2002), Microsoft Office 2003, Microsoft Office 2007, Microsoft Office 2010, or Microsoft Office 2013. Although Window-Eyes will support Excel 2000 and Excel 2002, we recommend using Excel 2003, Excel 2007, Excel 2010, or Excel 2013 as these versions contain more support for accessibility than any previous version.

Service Packs and Updates

Once you have a supported version of Excel installed, you will need to make sure that you have all available service packs and updates installed and functioning properly. To make sure that you are running the latest updates available, please visit http://office.microsoft.com. Select the "Check for Updates" link for additional information.

Security Warning

When using the default Excel security and add-in settings, Window-Eyes will be able to implement all of the new Microsoft Excel features automatically; No user interaction should be required. If, however, you have modified any of the Microsoft Excel security or add-in settings, you may be prompted with a security warning when running Excel. If you are presented with the security warning dialog referencing GW Micro, Inc. and the Window-Eyes Add-In (WEOffice.dll), simply Tab to the "Always trust macros from this publisher" check box, and press the Space Bar to check it. Than Tab to the "Enable Macros" button, and press Enter. If you have enabled the "Always trust macros from this publisher" option, you may verify that the Window-Eyes Office features are installed by doing the following

For Excel 2003:

  1. In Excel, press Alt-T for Tools.
  2. Press O for Options.
  3. Press S until you hear Security.
  4. Press Alt-S for Macro Security.
  5. Press Right Arrow to the Trusted Publishers control tab.
  6. Tab once to the list of Trusted Publishers..
  7. Press G to select GW Micro, Inc.

For Excel 2007, 2010, and 2013:

  1. In Excel, press Alt-T, O to open the Excel Options dialog.
  2. Press T until you hear "Trust Center."
  3. Press Alt-T to open the Trust Center Settings dialog.
  4. Press T until you hear "Trusted Publishers."
  5. Tab once to the list of Trusted Publishers..
  6. Press G to select GW Micro, Inc. .

If you have the "trust all installed add-ins and templates" option enabled, Window-Eyes office support will be enabled, but GW Micro will not be listed in the trusted publisher list.

If GW Micro, Inc. is not listed as one of your trusted publishers, please review your security settings to make sure that you are not specifically blocking Microsoft Excel add-ins.

Cells

Cells are the individual elements that make up Excel worksheets, and they contain data (such as names, numbers, dates, formulas, etc.). Cells are combined to make up worksheets, and worksheets are combined to make up workbooks.

The most common method of navigating between cells in a worksheet is by using the dedicated arrow keys.

When you navigate through cells in Excel, either with the dedicated arrow keys, with Tab and Shift-Tab, or with Enter and Shift-Enter, you may hear a lot of information (depending on the format and contents of the cell to which you have navigated, as well as cell data, cell position, and possibly additional information).

If a cell contains data, by default, Window-Eyes will read it as you move from one cell to another. If a cell does not contain data, Window-Eyes will not read anything for the contents. You can, however, use the Blank Lines option from the Screen/Other section of the Window-Eyes control panel to have Window-Eyes say “blank” when it encounters a cell with no data.

Cell-Related Hot Keys

The following hot keys are available to you when working with cells:

Charts and Objects

Microsoft Excel can use charts to display data (such as comparisons, patterns, and trends) using a visual representation. Window-Eyes provides you with access to all of the chart types that Excel provides, including:

Objects are multimedia elements (such as images, programs, video clips, other documents, etc.) that can be inserted into a worksheet and are positioned directly over its cells.

You can use the Page Navigation dialog reached with Insert-Tab to either review a list of all available charts and objects, or you can use it to focus a specific item. This dialog is discussed in more detail later in this section.

When you focus any chart, you can use Excel to navigate its elements by using the Up and Down Arrows to move by major groups, and the left and Right Arrow keys to move within a group. Window-Eyes will automatically read the information as you navigate. You may also obtain much more information about the current chart element by using the Element Properties dialog, which is reached with Insert-E by default. This dialog will provide information relative to the focused element on the chart. If the main chart itself (the chart area) is selected, all information about the chart will be provided.

Headers and Totals

Often, when using Excel, you will want to know what the row header or column header is for the current cell. For example, if you are using a weekly schedule worksheet, row headers would likely indicate times of the day, and column headers would likely indicate days of the week; this information would be crucial to making sure tasks and appointments are entered in the correct day and time cell.

The Headers and Totals dialog, reached with Alt-Shift-H by default, allows you to define which columns and rows should be used for header cells, along with which columns and rows should be used for total cells. Header cells are used to announce the name of a column or row automatically. Total cells are very similar to header cells, but are read manually with a key press. You can even use header and total cells that exist in another worksheet for reading in your current worksheet. You can also set up header and total cells to read for a specific region, the entire worksheet, or even for multiple customized areas.

As you Tab through the Headers and Totals dialog, you will discover the following controls:

Monitor Cells

Excel spreadsheets have the potential to be quite large. Because of this fact, Window-Eyes can tell you when the information in a cell, or group of cells, changes. You can either read the information manually, or you can have Window-Eyes read it to you automatically. You can even have Window-Eyes display a list of all of the cells you are monitoring, or you can use hot keys to view each one of them no matter where you are in your workbook. For example, if you are in worksheet 1, of a three worksheet workbook, and you have a cell that calculates the sum of several cells across all your worksheets, you would probably want to set up a monitor cell so that you could manually read the total or have Window-Eyes read it when it changed.

Press Alt-Shift-M to open the Monitor Cells dialog. This dialog contains the following controls:

The Monitor Cells dialog allows you to easily set up a quick monitor cell by automatically setting the name to Quick # (where # is the first unused Read Monitor hot key). If there is no unused hot key, the name will be left blank), the Cells To Monitor will default to the active cell (or current selection), and only the position check box will be checked. This quick feature can be used if you are on a single cell or selection of cells that you wish to monitor. Simply bring up the Monitor Cells dialog, note the default name given, and press enter. The quick monitor group will be saved automatically. The name indicates the number of the Read Monitor Cell hot key to use. This feature provides you with a way to monitor a cell or group of cells quickly, without having to set up a number of options.

Hot Keys

The following hot keys can be used once you have told Window-Eyes which cells you want to monitor:

The Element Properties Dialog

To display additional information about the properties of the current element, use the Element Properties hot key, which is Insert-E by default. The Element Properties dialog can contain the following information.

Textual Information:

Chart Information:

Object Information:

The Page Navigation Dialog

The Page Navigation dialog, which is reached with Insert-Tab by default, provides the ability to quickly navigate through or review the components of a worksheet or workbook in one comprehensive dialog. When accessed, the title bar of the dialog will contain the number of selected elements along with whether the elements are being examined in the current region, worksheet, or the entire workbook. To switch between the various element groups use the available radio buttons or associated accelerators (listed below). To focus the currently selected item and/or move the selection to that item, select the Focus Item button, press Alt-F, or simply press Enter.

The current specified area is the region that Window-Eyes will examine to find the items that you have selected. You can control the current specified area by pressing Alt-R for region, Alt-W for Worksheet (the default), or Alt-K for Workbook. When you select a specified area, all items (such as comments, hyperlinks, objects, etc.) will be relative to the specified area. Note that certain element types are not available for certain areas. For example, Cells in Column is not available for the entire workbook.

You can also access an edit box containing Miscellaneous Information regarding the currently selected element by either tabbing to the Miscellaneous Information edit box or by pressing Alt-I. For example with comments you get the following in the edit box: size, whether the comment is visible or hidden, what cells it obscures when it is visible and if that region is covering any non-blank cells, the cell's contents, and the full comment. With hyperlinks you get the URL. With objects, you get what cells it obscures and whether there are any non-blank cells under that. With monitor cells, you get all the individual cells for that named group along with their data. Charts also give you what cells they cover.

The Focus Item button will give the selected element focus or make that element active. For example, if you select a comment and activate the Focus Item button, the cell containing that comment will become the active cell.

The Selected Item button is similar to the Focus Item button in that it will give the selected element focus or make that element active. In addition, it will also select all the other cells. For example, if you select Cells in column and have selected a cell from this group, pressing the Focus Item button will cause the selected cell to become the active cell. If you press the Select Item button, the selected cell will become the active cell, and all the other cells in the column will be selected. Note that the Selected Item button is not available for all element types.

Adjusting Excel Verbosity

Not only does Window-Eyes alert you to many Microsoft Excel elements, but you can also adjust how they are announced, or indeed if Window-Eyes should alert you to the presence of the elements at all. To set these values, press Insert-V while in a document to open the Excel verbosity area of the Window-Eyes control panel. Note that "Show Advanced Options" must be enabled under the Window-Eyes Help menu before you can adjust any verbosity options.

Document Specific Settings

Window-Eyes supports the ability to save settings for specific documents using a feature called Document Specific Settings. When you open a document in Excel that has specific document settings saved, such as headers and totals or monitor cells preferences, those settings take effect immediately for that particular document. The Document Specific Settings area can be accessed from the General/Document Specific Settings area of the Window-Eyes control panel. Note that "Show Advanced Options" must be enabled under the Window-Eyes Help menu before you will be able to access this feature.

Working with Microsoft PowerPoint

Microsoft PowerPoint is a presentation software package, which provides visual information through the use of slide shows to enhance oral presentations such as training sessions, classroom lectures, and business seminars. PowerPoint slides contain combinations of text, images, and multimedia effects and are often displayed by connecting a computer to a projection system so the presentation can be visible to a large number of people. PowerPoint presentations can also be distributed electronically and accessed much like other Microsoft Office documents. Window-Eyes supports PowerPoint 2000 and up.

General Navigation

When you initially launch PowerPoint, you will commonly be presented with four different panes: the Slide pane, Task pane, Notes pane, and Thumbnails pane. The Slide pane is where you can edit the contents of a given slide. Pressing the Tab key will move you between the slide objects, and Window-Eyes will announce the object type (such as "title place holder"), the text content (if any content exists), and object details (such as size, placement, etc.) – object details are controlled by verbosity options which are discussed below). You can press Enter to edit the selected object. After you are done editing an object, you can press Escape to exit the edit mode and re-select the object. The contents of the Task pane will depend on the situation, and may contain one of several topics, including Getting Started, Help, Search Results, Clip Art, Research, Clipboard, New Presentation, Template Help, Shared Workspace, Document Updates, Slide Layout, Slide Design, Slide Design-color schemes, Slide Design-Animation Schemes, Custom Animation, and Slide Transition. The Notes pane allows you to enter notes regarding the selected slide. Unlike the slide contents, notes are not visible to the audience during a slide show presentation. The Thumbnails pane can be used to navigate through the individual slides of a presentation. The F6 key is used to cycle between all open panes.

The Page Navigation Dialog

The Page Navigation dialog, which is reached with Insert-Tab by default, provides the ability to quickly navigate through or review the components for the selected area. You can select hyperlinks, objects, comments, or slides for the entire presentation, or hyperlinks, objects, and comments for a selected slide. Selecting the Focus Item button will automatically focus a selected item (hyperlink, object, comment, or slide), making navigation through presentations quick and easy. Use the following hot keys to quickly select the type of PowerPoint element you want to view:

PowerPoint Tables

All of the table hot keys that exist for Microsoft Word function the same in Microsoft PowerPoint, including Cell Right, Cell Left, Cell Up, Cell Down, To First Cell of Row, To Last Cell of Row, To First Cell of Column, To Last Cell of Column, To Top Left Cell, To Bottom Right Cell, Row, From Row Start, Row To End, First Row Cell, Column, From Column Start, Column To End, First Column Cell, and current Cell. The table hot keys will only work while you are editing a cell’s contents in the slide pane within a true table. Refer to the "Tables" portion of the "Working with Microsoft Word" section for more information.

The Element Properties Dialog

If no object is selected in the Slide pane when you open the Element Properties Dialog with Insert-E, Window-Eyes will display all information about the slide. When an object is selected, the information presented in the Element Properties dialog will be relative to the selected object.

Playback/Slide-Show

PowerPoint presentations are displayed using a feature called Slide Show, wherein the slides are displayed full screen with no other portion of the Windows desktop visible. In Slide Show mode, Window-Eyes will present each slide in the Browse Mode buffer. Basic navigation keys such as arrow keys, page up/down, home, etc. can be used to navigate the information in the slide. You can also press the letter I to move to the next list item, and H to access any slide notes. Pressing the space bar will cause the presentation to move forward one slide. Pressing backspace will cause the presentation to move backward one slide. When a new slide is displayed, Window-Eyes will refresh the Browse mode buffer with the new slide information. Window-Eyes can also announce diagrams (and sub objects of diagrams) and animations within a slide. If a slide contains animated content, Window-Eyes will announce the number of effects when the slide loads, and additionally indicate the effect at the beginning of the line containing the animation by announcing, “E X on/off/other,” where E stands for Effect, X is the number of the effect on the slide, and on/off/other indicates the behavior of the animation (on means that the effect will add information to the slide, off means the effect will remove information from the slide, and other means the effect will animate without adding or removing information from the slide). Pressing the space bar will run the animations in the order they are listed on the slide without affecting Browse mode. Window-Eyes gives you the power to review slide animations before they happen, giving you total control over your presentation, and providing you with accurate information, especially in cases where animations do not run top to bottom.

Adjusting PowerPoint Verbosity

Not only does Window-Eyes alert you to many Microsoft PowerPoint elements, but you can also adjust how they are announced, or indeed if Window-Eyes should alert you to the presence of the elements at all. To set these values, press Insert-V while in a document to open the PowerPoint verbosity area of the Window-Eyes control panel. Note that "Show Advanced Options" must be enabled under the Window-Eyes Help menu before you can adjust any verbosity options.

Working with Microsoft Outlook, Outlook Express, Windows Mail, and Windows Live Mail

Microsoft Outlook is a comprehensive personal information manager which provides access to email, calendar, address books, and much more. The Window-Eyes Outlook Calendar support gives you complete access to all your calendar needs.

Outlook Express (also known as Windows Mail) is a popular email application which is often installed with the Windows operating system. Note that Windows 7 does not include either Outlook Express or Windows Mail. However, most new computers include Windows Live Mail, which serves the same function as Outlook Express and Windows Mail.

The Microsoft Outlook Calendar

Window-Eyes boasts a revolutionary new way to access the Calendar feature of Microsoft Outlook. Rather than attempting to retrofit the existing, inaccessible Outlook Calendar interface, Window-Eyes provides all appointments and dates in a concise and simple to use Window-Eyes Outlook Calendar dialog.

The Window-Eyes Outlook Calendar supports both local and remote calendars (such as those used with Exchange servers), and can be accessed from anywhere (assuming that Outlook is running). Press Insert-C to invoke the Window-Eyes Outlook Calendar dialog. The Window-Eyes Outlook Calendar will stay open until you close it. This way, you can Alt-Tab between the Window-Eyes Outlook Calendar dialog and other open applications.

Window-Eyes Outlook Calendar supports Microsoft Outlook 2000 and greater. We recommend Outlook 2003, Outlook 2007, Outlook 2010, or Outlook 2013 for the best in Outlook Calendar accessibility.

The Window-Eyes Outlook Calendar dialog consists of the following controls:

If you open a recurring appointment using the Window-Eyes Outlook Calendar dialog, you will be asked if you would like to open the entire series. If you say yes, you will be able to edit the properties to affect all associated appointments. If you say no, you will be able to edit the properties to affect only the selected appointment. If you delete a recurring appointment using the Window-Eyes Outlook Calendar dialog, you will be asked if you would like to delete the entire series. If you say yes, you will delete all appointments in the series. If you say no, you will delete only the selected appointment. This feature is only available in Outlook 2003 and up.

If you close Outlook with the Window-Eyes Outlook Calendar dialog open, the dialog will close automatically. When the Window-Eyes Outlook Calendar dialog closes, all settings used in the dialog will be retained and used the next time the dialog is opened.

The Window-Eyes Outlook Calendar supports multiple calendars. You can choose which calendars to use in the Calendar section of Microsoft Outlook. For example, to access the list of available calendars in Microsoft Outlook 2003, do the following:

  1. Press Control-2 to open the Microsoft Outlook calendar view.
  2. Press F6 to focus the list of available calendars.
  3. Press the Up or Down arrow to maneuver through the list of available calendars.
  4. Press the Space bar to check or uncheck the selected calendar.

When new calendars are selected, the Window-Eyes Outlook Calendar dialog will automatically refresh to include the new information.

Working with Email

Window-Eyes offers easy and intuitive access to Microsoft Outlook, Outlook Express, Windows Mail, and Windows Live email information. When you are viewing a message, access to status information such as From, Date, To, CC, BCC, Subject, and Attachment fields is available via the following hot keys:

The first press of any of the previous keys will cause the information to be read. If the field does not exist, Window-Eyes will announce the field type followed by, “Not found.” You can press any of the previous keys a second time to move focus to the appropriate field so that you can interact with the control, assuming that it can be manipulated with the keyboard.

Navigating Email Headers

Both Outlook and Outlook Express will often reformat text in the To, From, CC, and BCC fields once focus has moved away from the control or once auto-complete engages, making it difficult to review email addresses. When using the arrow keys to move through text objects in these fields, Window-Eyes will automatically read all the text in the object next to the cursor. Window-Eyes also gives you the power to read these text objects by pressing the Word hot key, which is Control-Numpad-Right Arrow by default. Pressing the Word hot key twice will spell the text. Pressing the Word hot key a third time will spell the text phonetically. You can use the Character hot key, which is Control-Numpad-Left Arrow by default, in the same manner as the Word hot key.

Accessing Attachments

Thanks to the Window-Eyes Attachment hot key, accessing the attachments list in Microsoft's email programs is quick and easy.

Outlook Express, Windows Mail, and Windows Live Mail

Once you have focus in the attachment list (by pressing Alt-7 twice), you can select an attachment and press Enter to open it, or you can press Shift-F10 to bring up a context menu of additional options (including opening, printing, and saving).

Outlook

After pressing Alt-7 twice to access the attachment list, you will need to arrow left and right to hear the attachment filenames. When you press the arrow keys, the highlight indicating which attachment is selected will move from name to name instead of reading letter by letter as one might expect. Once you have selected the attachment of interest, press Shift-F10 (or the context menu key) to bring up the attachment context menu, where you can choose the action you want to perform on the attachment (open, save, print, etc.)

Additional Outlook Features

Window-Eyes includes an app called Outlook Enhance which enables you to further customize how Window-Eyes speaks email headers, review and edit contact information, a customized method for accessing email attachments, and more. For more details regarding these features, see the "Outlook Enhance" section discussed later in this guide.

Additional Thunderbird Features

Window-Eyes includes an app called TB Enhance which enables you to review column header information with the Alt-1 through Alt-7 keys, access the Thunderbird account options menu, hear when an email address is being autocompleted, and more. For more details regarding these features, see the "TB Enhance" section discussed later in this guide.

Remote Access

Window-Eyes works with many popular remote access solutions, including Citrix Xenworks, Microsoft Remote Desktop, and Microsoft Remote Assistance, at no additional charge. Furthermore, a Window-Eyes user can connect to the computer of a fellow Window-Eyes customer to provide remote assistance or troubleshoot his or her computer. As these remote access solutions are regularly updated, the steps required to configure Window-Eyes to work with them may change over time. Therefore, consult KB 1042 in the GW Micro Knowledge Base at http://www.gwmicro.com/kb/ for the most up-to-date instructions regarding third-party remote access. The remainder of this section describes Window-Eyes' own remote assistance feature.

Window-Eyes Remote Assistance

Window-Eyes includes the ability to allow two parties to work with each other's computers remotely over the internet. To do this, one user must ask for help, and the other must offer it. Window-Eyes includes two choices under the "Remote Assistance" section of its Help menu (discussed next) that enable this type of remote collaboration. Note that the versions of Window-Eyes used during a remote assistance session must be 7.5.2 or newer. Older versions of Window-Eyes can connect with their equal versions, but not with later versions.

Asking for Help

When you select Ask for Help from the Remote Assistance Help menu pulldown, you will be presented with a dialog containing the following controls:

Offering Help

When you select Offer Help from the Remote Assistance Help menu pulldown, you will be presented with a dialog containing an edit box for your name along with another edit box for a password. The name you enter will be presented to the person to whom you are providing assistance when a connection is made to his or her machine. The password you enter must be the same password given to you by the person requesting assistance.

The Connection

After a password has been generated, shared, and a successful connection has been made, the connecting session will expand full screen, and all keystrokes issued from the machine providing help will be sent through the remote assistance session to the machine requiring help. You can press Control-Alt-Break at any time to restore the connection to a normal sized window; this allows the person providing assistance to get back to his or her own system without terminating the connection. Control-Alt-Break can be pressed any time the connection dialog is active to toggle between full screen and a normal size window. Regardless of whether the connection window is full screen, or normal sized, if it has activation, keystrokes will be sent to the remote side. You can alt-tab to a local window, such as the local disconnect dialog, to have access to your local resources.

The connection will terminate when either party closes the connection dialog box (by selecting the Disconnect button, for example) or when one of the machines loses internet connectivity. It is also important to note that the person at the computer receiving help will not be logged out of his or her Windows session, and he or she will still be able to control the machine. Even so, take care to only allow connections from those you trust.

Copying Text to the Clipboard

When using the modern Remote Assistance client, it is possible to copy and paste text to and from the clipboard of the person receiving help. To do this, simply use the cut, copy and paste commands that you already know. If, for example, you copy something to the clipboard from within the Remote Assistance client, you then press Control-Alt-Break to restore the connection to windowed mode, and you paste the text into another application, the content you copied from the other person's computer will appear. Conversely, if you copy something from Notepad on your machine, you re-enable full-screen mode within the Remote Assistance client, and paste the clipboard's contents, the text from your computer will appear on the other machine. Remember that clipboard sharing is possible only if both computers are running the modern Remote Assistance client.

Sending and Receiving Files

If the modern Remote Assistance client is running, it is possible to transfer files between the connected machines. To transfer a file from the machine receiving help to the helper, bring up the Remote Assistance window, open the "Send File" option from the File menu, select the file to be downloaded, and click the "Open" button. Similarly, to send a file from the helper's machine to the person receiving help, bring up the Remote Assistance window, open the Helper menu and select "Send File." As above, select the file to upload click "Open." At this point, a dialog will open on the receiver's machine asking if he wants to accept the transfer and, if so, where to save the file. Once the transfer is accepted, dialogs will appear on each machine displaying the transfer's progress. You will be told when the transfer completes, and the dialogs will close.

Since all file transfers are handled on the machine receiving help, simply use its client to initiate transfers in either direction. You do not need to exit the session to transfer files. Note that only one file can be transferred at a time.

Smart Sizing

If the modern client is in use and the person offering help is sighted, the smart sizing option may prove useful if the person receiving help has more than one monitor connected to his computer. To activate this mode, first bring up the Remote Assistance window, and click the "Smart Sizing" option under the Helper menu. When active, this mode will allow the person providing assistance to view the entire contents of the remote computer's desktop. When smart sizing is disabled, only the contents of the primary monitor will be visible. This feature will only benefit sighted users; it will not impact the performance of remote assistance in any other way.

A Note about Routers

A secure router will, by default, block all incoming connections, including those from Window-Eyes Remote Assistance. If your machine resides behind a router, and you are capable of administering your router's interface, you can port forward TCP traffic on the three ports that Window-Eyes uses (46825, 46826, and 46827) to create a successful Remote Assistance connection. If you are unable to configure your router, you may want to use the Alternate Help Request discussed previously. Doing so will place the responsibility of port configuration on the person from whom you are requesting assistance.

A Note about Firewalls

Like routers, a good firewall will also, by default, block all incoming connections that are not recognized or that have not been explicitly allowed. Be aware that you may need to configure your firewall (or even your anti-virus software) to allow the Window-Eyes Remote Assistance process appropriate internet/intranet access. The Window-Eyes Remote Assistance process is called gwassist.exe, and is located in the Window-Eyes program directory.

Additional Features Provided by Window-Eyes Apps

Window-Eyes is a feature-rich screen reader that can perform many tasks to make access to your computer quick and efficient. Window-Eyes also boasts a robust and powerful environment to run customized programs called apps. Unlike traditional Windows programs, Window-Eyes apps are written to work in conjunction with Window-Eyes itself. Apps can improve access to one of your programs, add new features to Window-Eyes, or do virtually anything else. Your copy of Window-Eyes includes several apps written by GW Micro that do both, and each one is briefly described below. Our App Central website includes hundreds of additional apps that expand Window-Eyes into an entirely new realm of usefulness. If you are interested in a new Window-Eyes feature or require specialized access to a program or service, there is a good chance that a Window-Eyes app developer has already written, or can write, something that will meet your needs. The App Get feature, which is described below, will allow you to search for and download apps directly from within Window-Eyes. For more information on managing apps and keeping your installed apps up to date, see the related section in the Window-Eyes user interface reference.

App Get

App Get allows you to browse for, and install, any Window-Eyes app available from the GW Micro App Central website (www.gwmicro.com/app_central). You can open App Get from anywhere by pressing Windows-G.

All apps are listed in a tree view, organized by category. When you select an app in the tree view, you can then tab to a description of the app (which also includes the author, release date, last update date, rating, short description, and list of recent changes), as well as any comments that registered App Central users have provided.

To Install an App, press Alt-I, or select the Install button. To visit the app's page on App Central, press Alt-W, or select the Website button. You can reload the list of available apps at any time using F5, Alt-R, or by selecting the Refresh Apps button.

You can also use the View menu to show all apps, only those apps you have already installed, apps that you do not have installed, or outdated apps.

You can use the sort menu to sort the apps in their respective categories alphabetically, by the date the apps were added to the App Central website, by the date the apps were last updated, or by the apps' ratings.

To learn more about App Get, see its page on App Central at www.gwmicro.com/apps/App_Get.

Auto Complete

AutoComplete provides announcement of inline autocompleted text and suggestion list items in supported combo edit boxes, such as those in the Start Menu's Run dialog, standard file save and open dialogs, and many other areas. The auto complete text updates as you type, and you can arrow through each suggestion to have Windows automatically write the text for you. For example, if you start typing in a combo edit box that supports auto completion, Window-Eyes will read the first item being suggested followed by the number of available choices, such as, "C, 79 suggestions." You can either keep typing at this point or arrow to the suggestion you want. Keep doing this until you have finished entering text.

You can adjust how Auto Complete reads by opening the Auto Complete options dialog from the Window-Eyes "Apps" menu. To disable the speaking of inline autocompleted text, select the "Do Not Speak" radio button. To speak only the text that autocompleted, select the "Speak Completed Text" radio button. To speak the entire line (i.e. what has been typed plus the text that autocompleted), select the "Speak Entire Line" radio button. To hear an index of the number of suggestions provided in the suggestion popup list, check the "Speak Suggestion Index" check box. To hear the first item in the suggestion list spoken, check the "Speak First Suggestion" check box." If toggling the "Enable Inline Autocomplete" check box does not work, you can always verify this setting manually by toggling the "Use inline AutoComplete" check box under the Advanced tab of the Internet Options control panel. Note that the suggestion popup list does not have anything selected by default. To select the first item (the same item spoken if the "Speak First Suggestion" option is enabled), press the Down Arrow.

More information regarding Auto Complete is available at www.gwmicro.com/apps/autocomplete.

Duxbury

This app provides enhancements to various portions of the Duxbury/DBT program, including the following:

For more details or to download the Duxbury app, visit www.gwmicro.com/apps/Duxbury.

Eloquence Fix

If you use the Eloquence or IBM ViaVoice synthesizers, this app safeguards them against certain text that can cause them to become unstable. Despite these known instabilities, the owners of Eloquence, which is a newer version of ViaVoice, do not plan to develop the synthesizer beyond the version that ships with your copy of Window-Eyes. We therefore wrote the Eloquence Fix app to address these shortcomings.

We strongly recommend that you keep this app installed and up-to-date. It is set to automatically check for updates when you start Window-Eyes. Note that if you use a synthesizer other than Eloquence, this app will remain dormant; there is no need to remove it.

More information regarding Eloquence Fix is available at www.gwmicro.com/apps/Eloquence_Fix.

Firefox Enhanced

This script provides tooltip support for Firefox. Tooltips will be read automatically when the mouse hovers over a graphic that displays a tooltip. Supported tooltips include user interface icons and web pages images with alternative text. In addition, it allow you to adjust whether Window-Eyes loads Flash content in Browse Mode. Note that enabling this support can cause Firefox to crash due to a Mozilla stability problem described at https://bugzilla.mozilla.org/show_bug.cgi?id=781971.

More information regarding Firefox Enhanced can be found at http://www.gwmicro.com/apps/Firefox_Enhanced.

GW Toolkit

The GW Toolkit is a collection of shared objects that many app developers use to give their apps features such as hot key registration, update checking, and much more. This app does nothing on its own, but nearly every other app you install, including the others that ship with Window-Eyes, require it to work properly.

The GW Toolkit can be downloaded from www.gwmicro.com/apps/GW_Toolkit.

Hotspot

Hotspot allows you to create custom commands (including moving the mouse, searching for text, speaking a string, executing hot keys, and more) for a specific window or a specific type of window.

Hotspot provides two main hot keys for creating and accessing Hotspots:

This tool is very flexible and powerful. Refer to the Hotspot readme found under the Aps menu in the Window-Eyes control panel for full details on its use.

The Hot Spot app, including its documentation, is available from www.gwmicro.com/apps/hotspot.

IE Enhance

This app provides enhancements to Internet Explorer, including: * Automatic announcement of the Internet Explorer 9 Notification bar (re-read with Insert-N). It also improves the reading of tabs as you switch among them in IE8 and IE 9. Control-Q can also be used to display a list box of open tabs, and you can open the desired tab by choosing its option in the list box. If you are visiting www.audible.com, you can press Control-Insert-A to cause Window-Eyes to load a list of the samples that are present, arrow to them, and play them. You can also select text and preserve its formatting. To do this, first locate the section of the web page you want to select in Browse Mode and press Control-Shift-C. Next, move to the end of the desired area and press Control-Shift-C a second time. A dialog will then open asking you whether you want to copy only text or also text with images. Once you have made your choice, the selection will be copied to the Windows clipboard.

More information is available at www.gwmicro.com/apps/IE_Enhance.

Insert Key Layout

The Insert key layout provides a familiar set of keyboard commands for persons accustomed to hot keys found in other adaptive products. While its purpose is to help minimize the learning curve to Window-Eyes newcomers, anyone is welcome to run it if they prefer an alternative command structure.

One of the app's strengths is the ability to use a single set of commands to move both the keyboard focus and/or mouse pointer. When focus mode is active, then the main Arrow keys as well as those on your numeric keypad will move the keyboard focus. Similarly, the same navigation commands will move the mouse or WE cursor when either is active.

You can set whether the app is enabled as well as specify which set of commands to use by opening the Window-Eyes control panel, navigating to the Apps menu, opening the Insert Key Layout pull-down, and adjusting the appropriate options.

The following list comprises the commands defined by the Insert Key Layout.

Desktop Commands

Key to Press Action
Numpad-Plus Activate focus cursor
Numpad-Dash Activate Mouse Cursor. Press twice to activate the WE cursor.
Insert-Numpad-Dash Route mouse to focus
Insert-Numpad-Plus Route focus to mouse
Alt-Numpad-Delete or Alt-Delete Speaks the active cursor mode
Alt-Shift-Numpad-Up Arrow or Alt-Shift-Up Arrow Move mouse up
Alt-Shift-Numpad-Down Arrow or Alt-Shift-Down Arrow Move mouse down
Alt-Shift-Numpad-Left Arrow or Alt-Shift-Left Arrow Move mouse left.
Alt-Shift-Numpad-Right Arrow or Alt-Shift-Right Arrow Move mouse right
Numpad-Slash Left mouse click
Numpad-Star Right mouse click
Insert-Numpad-Slash Lock/unlock the left mouse button
Insert-Numpad-Star Lock/unlock the right mouse button
Numpad-Left Arrow or Left Arrow Prior character
Numpad-Center Current character. Press twice quickly to hear its phonetic.
Numpad-Right Arrow or Right Arrow Next character
Insert-Numpad-Left Arrow or Insert-Left Arrow Prior word
Insert-Numpad-Center Current word. Press twice quickly to spell.
Insert-Numpad-Right Arrow or Insert-Right Arrow Next word.
Numpad-Up Arrow or Up Arrow Prior line.
Insert-Numpad-Up Arrow or Insert-Up Arrow Current line. Press twice quickly to spell.
Numpad-Down Arrow or Down Arrow Next line.
Alt-Numpad-Up Arrow or Alt-Up Arrow Prior sentence. This does not work in Browse Mode.
Alt-Numpad-Center Current sentence. This does not work in Browse Mode.
Alt-Numpad-Down Arrow or Alt-Down Arrow Next sentence. This does not work in Browse Mode.
Control-Numpad-Up Arrow or Control-Up Arrow Prior paragraph. This does not work in Browse Mode.
Control-Numpad-Center Current paragraph. This does not work in Browse Mode.
Control-Numpad-Down Arrow or Control-Down Arrow Next paragraph. This does not work in Browse Mode.
Insert-Numpad-Home or Insert-Home Say from beginning of line to cursor. Press twice to spell.
Insert-Numpad-Page Up or Insert-Page Up Say from cursor to end of line. Press twice quickly to spell.
Insert-Numpad-Down Arrow or Insert-Down Arrow Read to End.
Insert-5 Say color under the cursor. Press twice quickly to hear the color's RGB value.
Insert-F Say font under the cursor (if available). Press twice quickly to cause it to appear in a dialog.
Insert-F12 Say time. Press twice quickly to hear the date.
Insert-T Say window title.
Insert-Numpad-End or Insert-End Say top line of window.
Insert-Numpad-Page Down or Insert-Page Down Say bottom line of window.
Insert-Shift-Numpad-Down Arrow or Insert-Shift-Down Arrow Speaks the highlighted block of text. Press twice quickly to have the block spelled.
Insert-F11 Open the system tray dialog.
Insert-F10 Opens the window selection dialog.
Insert-E Speaks the default button in a dialog.
Insert-B Speaks the contents of the active window.
Shift-Insert-B Announces battery status.
Insert-Tab Speaks the window prompt.
Control-Insert-Tab Opens the Window-Eyes field label dialog.
Insert-C Speaks the word in context if you are inside the Word, Excel, Powerpoint, or Outlook spell checkers.
Insert-F1 Open context-sensitive help for the focused control.
Insert-F4 Closes Window-Eyes.
Alt-Control-Page Down Decrease voice rate.
Alt-Control-Page Up Increase voice rate.
Insert-Escape Refreshes the screen.
Insert-3 Bypass key.
Insert-J or Insert-W Open the WE control panel.
Insert-F Mouse find. Opens the Browse Mode find dialog when Browse Mode is active.
Insert-F3 Continue mouse search. Continues the Browse Mode search if Browse Mode is active.
Control-Insert-V Speaks the version number of the active application.
Insert-R Cycles through available mouse boundary restrictions.
Control-Insert-Numpad-Dash Toggle the track mouse with focus setting.
Control-Insert-Numpad-Slash Drag and Drop.
Control-Shift-Insert-C Speak mouse pointer description.
Shift-Numpad-Center Speak the shortcut key of the focused control.
Insert-Q Speak the name of the active Set file.
Insert-S Toggles the speak all setting.
Control-Insert-C Activates the Window-Eyes Outlook Calendar dialog if Outlook is running.
Shift-Insert-C Causes Window-Eyes to detect the cursor inside the active window.
Insert-D Opens the Window-Eyes dictionaries window.
Control-Insert-1 through Control-Insert-0 Speaks the listview column headers 1 through 10 respectively. Note: the LVNav app must be installed.
Alt-Insert-W Opens the virtual view window. Note: the Virtual View app must be installed.
Control-Shift-S Opens the Page Navigation dialog when inside Microsoft Word, Excel, or PowerPoint.
Control-Alt-0 Enables or disables the Insert Key Layout.. This is configurable via the "Hot key Manager" button.

Laptop Commands

Key to Press Action
Capslock-Semicolon Activate focus cursor.
Capslock-P Activate Mouse Cursor. Press twice to activate the WE cursor.
Capslock-Left Bracket Route mouse to focus.
Capslock-Apostrophe Route focus to mouse.
Alt-Delete Speaks the active cursor mode.
Alt-Shift-Up Arrow Move mouse up.
Alt-Shift-Down Arrow Move mouse down.
Alt-Shift-Left Arrow Move mouse left.
Alt-Shift-Right Arrow Move mouse right.
Capslock-8 Left mouse click.
Capslock-9 Right mouse click.
Control-Windows-8 Lock/unlock the left mouse button.
Control-Windows-9 Lock/unlock the right mouse button.
Capslock-M or Left Arrow Prior character.
Capslock-Comma Current character. Press twice quickly to hear its phonetic.
Capslock-Period or Right Arrow Next character.
Capslock-J or Capslock-Left Arrow Prior word.
Capslock-K Current word. Press twice quickly to spell.
Capslock-L or Capslock-Right Arrow Next word.
Capslock-U or Up Arrow Prior line.
Capslock-I Current line. Press twice quickly to spell.
Capslock-O or Down Arrow Next line.
Capslock-Y or Alt-Up Arrow Prior sentence. This does not work in Browse Mode.
Capslock-H Current sentence. This does not work in Browse Mode.
Capslock-N or Alt-Down Arrow Next sentence. This does not work in Browse Mode.
Control-Capslock-U or Control-Up Arrow Prior paragraph. This does not work in Browse Mode.
Control-Capslock-I Current paragraph. This does not work in Browse Mode.
Control-Capslock-O or Control-Down Arrow Next paragraph. This does not work in Browse Mode.
Shift-Capslock-J or Capslock-Home Say from beginning of line to cursor. Press twice to spell.
Shift-Capslock-L or Capslock-Page Up Say from cursor to end of line. Press twice quickly to spell.
Capslock-A or Capslock-Down Arrow Read to End.
Capslock-5 Say color under the cursor. Press twice quickly to hear the color's RGB value.
Capslock-F Say font under the cursor (if available). Press twice quickly to cause it to appear in a dialog.
Capslock-F12 Say time. Press twice quickly to hear the date.
Capslock-T Say window title.
Capslock-End Say top line of window.
Capslock-Page Down Say bottom line of window.
Capslock-Shift-Down Arrow Speaks the highlighted block of text. Press twice quickly to have the block spelled.
Capslock-F11 Open the system tray dialog.
Capslock-F10 Opens the window selection dialog.
Capslock-E Speaks the default button in a dialog.
Capslock-B Speaks the contents of the active window.
Shift-Capslock-B Announces battery status.
Capslock-Tab Speaks the window prompt.
Control-Capslock-Tab Opens the Window-Eyes field label dialog.
Capslock-C Speaks the word in context if you are inside the Word, Excel, Powerpoint, or Outlook spell checkers.
Capslock-F1 Open context-sensitive help for the focused control.
Capslock-F4 Closes Window-Eyes.
Alt-Control-Page Down Decrease voice rate.
Alt-Control-Page Up Increase voice rate.
Capslock-Escape Refreshes the screen.
Capslock-3 Bypass key.
Capslock-W Open the WE control panel.
Capslock-F Mouse find. Opens the Browse Mode find dialog when Browse Mode is active.
Capslock-F3 Continue mouse search. Continues the Browse Mode search if Browse Mode is active.
Control-Capslock-V Speaks the version number of the active application.
Capslock-R Cycles through available mouse boundary restrictions.
Control-Capslock-Dash Toggle the track mouse with focus setting.
Control-Capslock-8 Drag and Drop.
Control-Shift-Capslock-C Speak mouse pointer description.
Shift-Capslock-Comma Speak the shortcut key of the focused control.
Capslock-Q Speak the name of the active Set file.
Capslock-S Toggles the speak all setting.
Control-Capslock-C Activates the Window-Eyes Outlook Calendar dialog if Outlook is running.
Shift-Capslock-C Causes Window-Eyes to detect the cursor inside the active window.
Capslock-D Opens the Window-Eyes dictionaries window.
Control-Capslock-1 through Control-Capslock-0 Speaks the listview column headers 1 through 10 respectively. Note: the LVNav app must be installed.
Shift-Capslock-W Opens the virtual view window. Note: the Virtual View app must be installed.
Control-Shift-S Opens the Page Navigation dialog when inside Microsoft Word, Excel, or PowerPoint.
Control-Alt-0 Enables or disables the Insert Key Layout.. This is configurable via the "Hot key Manager" button.

Browse Mode Commands

Note: The following commands are implemented only for Internet Explorer.
Key to Press Action
Insert-Z or Capslock-Z Toggle Browse Mode.
1 Moves to the next heading level 1.
Shift-1 Moves to the prior heading level 1.
2 Moves to the next heading level 2.
Shift-2 Moves to the prior heading level 2.
3 Moves to the next heading level 3.
Shift-3 Moves to the prior heading level 3.
4 Moves to the next heading level 4.
Shift-4 Moves to the prior heading level 4.
5 Moves to the next heading level 5.
Shift-5 Moves to the prior heading level 5.
6 Moves to the next heading level 6.
Shift-6 Moves to the prior heading level 6.
F Moves to the next form control.
Shift-F Moves to the prior form control.
B Moves to the next button.
Shift-B Moves to the prior button.
C Moves to the next combo box.
Shift-C Moves to the prior combo box.
E Moves to the next edit box.
Shift-E Moves to the prior edit box.
J Jump to specified line number.
Shift-J Move to prior position.
L Moves to the next list.
Shift-L Moves to the prior list.
N Moves to the next block of text.
Shift-N Moves to the prior block of text.
R Moves to the next radio button.
Shift-R Moves to the prior radio button.
X Moves to the next checkbox.
Shift-X Moves to the prior checkbox.
Insert-F6 or Insert-F7 Opens the page navigation dialog since Window-Eyes has no separate interface for links list, page elements, etc.

Outlook Commands

Key to Press Action
Alt-M Opens the contact details window. Note: the Outlook Enhance app must be installed.
Insert-A Open the attachments dialog when a message is open. Note: the Outlook Enhance app must be installed.

For more information, visit www.gwmicro.com/apps/Insert_Key_Layout.

iTunes

The iTunes app adds a few minor enhancements to improve the performance of the iTunes program for managing iPods, iPhones, and similar devices from Apple. Along with improvements to focus changes as you move from pane to pane, the app frees the Control-Alt-Left Arrow and Control-Alt-Right Arrow hot keys to make it possible for you to move back and forth through music and video files when they are playing.

For more information regarding this app, visit www.gwmicro.com/apps/itunes.

JAWS Quick Key

If you are familiar with, or are transitioning from, JAWS For Windows, this app will help you learn how to use Window-Eyes based on the concepts and keystrokes you already know. Press Insert-J to activate the JAWS Quick Key mode. While this mode is active, you can press a JAWS keystroke to hear its Window-Eyes equivalent. Please note that there may not be an exact match for every Jaws command. In addition, Window-Eyes presents some information differently than JAWS. Press the Escape key to exit this mode.

For more information regarding this app, visit www.gwmicro.com/apps/JAWS_Quick_Key.

LV Nav

The lvnav app is designed to allow you to virtually navigate a list view, similar to how you would move through a spreadsheet. You can use the Insert-arrows to virtually move through the rows and columns in the list view. Insert-Home and Insert-End move to the beginning and end of a row while Control-Insert-Home and Control-Insert-End move to the top and bottom of a column. You can also use Alt-1 through Alt-0 to read columns 1 through 10. Press Insert-Enter to set your keyboard focus to the virtual item you are viewing. If you want to set focus to the virtual item and add it to the current selection use Control-Insert-Enter. You can use the LV Nav hot keys from within any list view.

For more information, visit www.gwmicro.com/apps/lvnav.

MS Access

The MS Access app provides additional accessibility support to Microsoft Access. The app will do nothing if you either do not have Microsoft Access or if it is not running.

For more information, visit www.gwmicro.com/apps/MS_Access.

Office Enhance

Office Enhance improves access to the Microsoft Office spell checker. When the spelling/grammar dialog is displayed, you will hear the error type, the error itself (spelling errors spelled out), the selected suggestion (if one is available -- spelling error suggestions are spelled out), and the context of the error. By default, the following hot keys are available to re-read the error information:

For more information, please visit www.gwmicro.com/apps/Office_Enhance.

Outlook Enhance

The Outlook Enhance app provides several enhancements for Microsoft Outlook as described below.

Mailbox Header Editor

Beginning with Outlook 2010 and continuing into Outlook 2013, the mailbox view (such as the inbox, task lists, contact lists, etc.) contains a very rich set of column names and item descriptions. For each column, Microsoft defined specific names for all of the potential states of a selected list item. In the inbox, for example, a column called icon contains (aptly enough) icons to visually represent the state of a message (read, unread, forwarded, replied to, etc.). While Microsoft is to be commended for going through each of these columns and items and giving them meaningful names, many tend to be more verbose than necessary (such as "message forwarded read" instead of just "forwarded"). The Outlook Enhance app provides an easy way to edit what you hear when a particular combination of column and list item is encountered.
The Mailbox Header Editor dialog (Control-Alt-H by default - Outlook 2010 and 2013 only) contains the following controls:

Using Microsoft's definitions, when you select a message that you've forwarded to a friend or colleague, amongst other information you would hear, "Icon, Message Forwarded Read." To change that information to something more pleasant to hear, do the following:

  1. From the columns list view, select the icon column.
  2. From the values for list view, select "message forwarded read."
  3. Tab to the column name combo box, and select none, meaning that no column name will be spoken for the "icon" column in the mailbox list view.
  4. Tab again to the column value combo box, and select custom.
  5. Tab once to the custom value edit box, and type in "forwarded." "Forwarded" is the value that you'll hear when you encounter a mailbox list item whose icon column status matches Microsoft's label of "message forwarded read."

Now, when you select a message that you've forwarded to a friend or colleague, instead of hearing, "Icon, Message Forwarded Read," you'll instead hear, "Forwarded." GW Micro has taken the time to modify many of the default labels for both columns, and potential values. You can use the Mailbox Header Editor to further refine Outlook column information. If you decided that you did want to hear the Icon column name along with your own custom value, you could set it to original (and hear "Icon, forwarded"). Alternatively, you could set column name to to custom, and change the value to something like "status" to hear "status forwarded". If you wanted to hear, "ye old status, forward ho," every time you encountered a forwarded message, you could do it with the Mailbox Header Editor.

Contact Details

When reviewing the details of a contact, you can open the Contact Details dialog (Control-Alt-C by default) to get a quicker way to review and modify contact information. The Contact Details dialog contains a details list view (presenting all available fields, whether empty, or containing data), along with four buttons:

Message Attachments

When reviewing an open message containing attachments, you can quickly access attachment details by pressing the Outlook Enhance Attachments dialog with Control-Alt-A (by default). The attachments dialog contains a list of all available attachments, including their size (if available). You can choose to open an attachment simply by selecting it from the attachments list, and pressing enter, or by selecting it from the attachments list, and tabbing to and selecting the Open button. You can save an attachment using the Save As button, and delete an attachment using the Delete button. While Window-Eyes provides access to attachments using Alt-7 twice, the Outlook Enhance attachment dialog provides a more accessible method than Outlook's default attachment control.

Additional Features

Message Virtualization

In Office 2007 and newer, Microsoft removed the option to select an HTML viewer to read email. Instead, Outlook always uses Word (which can often format HTML mail poorly for screen readers). If you enable the message virtualization option (located in the Outlook Enhance pulldown of the Window-Eyes Apps menu), HTML messages will open as they did before, but Window-Eyes will display them in a Browse Mode buffer.

For more information about this app, visit www.gwmicro.com/apps/Outlook_Enhance.

Progress Indicator

This app is designed to give you immediate feedback on the status of progress bars in the active window. Feedback can be given either through a series of spoken messages or audible tones. There are two types of progress bars. The typical progress bar displays a percentage from 0 to 100. Marquee bars are similar but they do not give a percentage. Instead, they simply indicate that progress is being made without any specifics as to the total percentage. Both types of progress bars can be monitored independently with this app.

With some programs, a progress bar may be used for other purposes and cause Window-Eyes to speak the progress status over and over. If this happens, you can press the toggle all progress bars hot key, which is Control-Shift-Windows-P by default, to toggle all progress bars for the current window off or on. Once you toggle them off then all progress bars for the currently active window will be ignored. You can block as many windows as you wish. To unblock a window simply press the hot key again while the window is active or use the app's options dialog. The options dialog, which is available via the Apps menu inside the Window-Eyes control panel, allows you to also adjust how progress bars are spoken.

For more information, visit www.gwmicro.com/apps/progressindicator.

Quick Start Wizard

The Quick Start Wizard is an app which asks you a series of questions that allows you to set up your speech, braille, and keyboard preferences without having to manually do so. This app will run the very first time you launch Window-Eyes, but you can invoke it again through the Apps menu in the Window-Eyes control panel.

For more information regarding this app, visit www.gwmicro.com/apps/quickstart.

Read to Me

The Read to me app lets you tell Window-Eyes to use a specific voice whenever you initiate a Read-To-End. For example, if you use DECTalk Access 32 or Eloquence as your primary voice, but you want to use a more human-sounding synthesizer when you read along passage of text, this app will let you do just that. You can additionally specify the rate at which the voice will read if the default speed is either too fast or too slow. All of the options for Read to Me can be set from the Apps menu of the Window-Eyes control panel.

More information regarding this app is available from www.gwmicro.com/apps/Read_To_Me.

Skype Enhance

Skype Enhance adds additional accessibility to the Skype desktop client for Windows. Some enhancements include:

For best performance, configure Skype as follows:

  1. In the View menu, press the Down Arrow until you locate either "Compact View" or "Default View." If you find "Compact View," press Enter to activate it. If you locate "Default View," then press Escape two times to exit the menu system as compact view is already active.
  2. Open Tools -> Options, and make the following adjustments:
    1. In "General Settings," ensure that "When I make a double-click on a contact, place a call" is unchecked.
    2. In "Accessibility Settings," verify that "Accessible Mode" is checked.

More information regarding this app is available from www.gwmicro.com/apps/Skype_Enhance.

TB Enhance

TB Enhance improves accessibility to the Mozilla Thunderbird email client. Enhancements include: automatic maximizing of Thunderbird windows, access to mailbox column headers (Control-Alt-C by default), email auto-completion support, and support for using the default tabbed message view. Additional assistance for using Thunderbird is available by pressing the Program Help hot key, which is Control-Shift-Question Mark by default.

For more information regarding this app, visit www.gwmicro.com/apps/tb_enhance.

Virtual View

The Virtual View app displays a text representation of any window. This feature can be especially useful if your currently active or focused window does not provide much keyboard access, or if you want to manipulate the text with your keyboard instead of the mouse. To invoke Virtual View, press Control-Alt-V. Window-Eyes will then ask you if you want to virtualize the focused window, that is, the window that has your immediate keyboard focus, or the active window, which includes all of the text in your active program window. Once you choose the window you want to virtualize, a dialog will open that contains the window's text in a read-only edit box which you can review with your standard reading keys. Just like any edit box, you can also select and copy text out of the window and paste it elsewhere.

Virtual View also offers several quick keys for accessing the dialog where the text originated. For example, if a button called Close exists in the dialog from where you obtained the virtual view, you can place your cursor on the word close, and press the letter L to close the Virtual View dialog, and click the close button -- all in one key stroke. In addition to L for Single Left Click, other commands are: R for Single Right Click, D for Double Left Click, M for Middle Click, P for Route Mouse, and F for Focus Control. You can also use Control-F to search for text in the Virtual View edit box, as well as F3 to find the next occurrence of the last string for which you searched.

For more information regarding this app, visit www.gwmicro.com/apps/VirtualView.

Voice Rotor

The Voice Rotor app lets you create a list of your favorite synthesizers or SAPI voices and switch to them with the press of a single hot key. The Voice Rotor options dialog, which can be reached from the Apps menu of the Window-Eyes control panel, allows you to configure the rotor to your liking. Once done, you can press Windows-F2 to move forward through your voices or Shift-Windows-F2 to go in the opposite direction. The list of voices you choose acts like a circle. That is, if you are at one end of the list and try to move beyond it, your position within the rotor will wrap around to the opposite end. This app makes it extremely easy to switch among synthesizers such as DECTalk Access 32, Eloquence, SAPI voices, or hardware synthesizers.

For more information regarding this app, visit www.gwmicro.com/apps/Voice_Rotor.

Window-Eyes Diagnostics

Window-Eyes Diagnostics provides an easy way to submit technical information about your system to a GW Micro technical support specialist. Diagnostic information includes a screen shot, a Window-Eyes process dump, a dump of the Window-Eyes Off-Screen Model (OSM), and a detailed system report. Diagnostic information is confidential, and transmitted to GW Micro through a secure channel. The default hot key for creating a diagnostic report is Control-Alt-Q. In addition, if you're using Windows 7 or greater, the Window-Eyes Diagnostics app allows you to record steps to duplicate problems using the Microsoft Problem Steps Recorder. The default hot key to begin recording is Alt-F9. The default hot key to stop recording is Alt-F10.

Note: please use this utility only when instructed to do so by a GW Micro technical support specialist.

For more information about this app, visit www.gwmicro.com/apps/WEDiag.

WE Update

The WE Update app checks for any updates that might be available for Window-Eyes when it is launched. If a newer version of Window-Eyes is available, you will be alerted to its presence, and you will be given the opportunity to visit the GW Micro website for more information. If no update is found, the app will quietly exit. WE Update has no configuration options.

For more information about this app, visit www.gwmicro.com/apps/WEUpdate.

Windows Enhanced

This app provides enhancements to Microsoft Windows, including:

Start Menu Enhanced Navigation (Windows 8 and Windows 8.1 Only)

Toasts and Balloon Tips

Toast window messages (such as those from installing apps, or inserting media that causes autoplay to run) are announced automatically. In addition, both toasts and balloon tip messages are saved so that you can review them at any time, using the Toast and Balloon Tip History option in the Windows Enhanced app menu. You also have the option to route the mouse to toasts and balloon tips automatically so all you have to do is a single left click to perform the default action.

Audio Support and Mute options

Windows Enhanced also provide you with the ability to enable audio support in safe mode. When enabled, your audio device will be enabled so that Window-Eyes can speak if you boot into Safe Mode (note: some audio hardware does not support this feature).

You can also use Control-Windows-M (by default) to toggle the master volume's mute property on and off.

For more information about this app, please visit www.gwmicro.com/apps/Windows_Enhanced.

Windows Live Mail

The Windows Live Mail app enhances the accessibility of the Windows Live Mail client. The app has no options to configure and will not run unless Windows Live Mail is open.

For more information regarding this app, visit www.gwmicro.com/apps/Windows_Live_Mail.

Word Navigation

The Word Navigation app allows you to traverse Microsoft Word documents much like you would a web page in Browse Mode. This app is described fully in the "Word Navigation" portion of the "Using Microsoft Word" section of this manual.

For more information regarding this app, visit www.gwmicro.com/apps/WordNav.

The GW Micro Knowledge Base

The GW Micro knowledge base includes helpful articles, solutions, and tips relating to Window-Eyes and other commonly used software. For example, many of the more legacy and obscure capabilities of Window-Eyes, such as user, hyperactive, and float windows, along with Window-Eyes's command-line startup parameters, still exist. However, they are not described in the user manual. Instead, the information now exists in the knowledge base for anyone who wishes to learn more about them. In addition, the knowledge base is updated regularly with new information as issues arise and solutions are found. To read through the knowledge base, visit http://www.gwmicro.com/kb/.

The Window-Eyes Control Panel

How it Works

Window-Eyes is a program which turns the information presented on your computer screen into meaningful text that is spoken aloud via a speech synthesizer or sent to a refreshable braille display for reading. Window-Eyes is also smart enough to track your position and give you the kind of feedback you need depending on what you are doing. For example, if you are in a word processor, it will read the text under the cursor as you type. If you are inside a dialog box, Window-Eyes will announce each control as you press the Tab key to move among the dialog’s controls. Window-Eyes also provides hot keys for manipulating the mouse, navigating websites, working with Microsoft Office, and much more. Window-Eyes has been designed to require little to no customization to work for most users, but do not be fooled; all of Window-Eyes’ features can be set exactly the way you want them in an easy-to-use interface called the Window-Eyes control panel. This section of the manual describes the items you will find in Window-Eyes, their purpose, and how to adjust them to suit your needs. Assuming Window-Eyes is already running, press Control-Backslash from anywhere to open its control panel. Running across the top of the control panel is a menu bar which allows you to perform tasks such as opening and saving settings, managing Window-Eyes apps, and getting help. Beneath the menu bar are three sections. The first is a tree view of categories which contain settings you can alter, and the area immediately to the right will change based on the setting you are modifying. Finally, there are two buttons at the bottom right of the window. The “Save Settings” button will save any changes you have made to disk, and the “Minimize” button will return you to your previously open program. To move through the control panel, simply press the Tab key. To move in the opposite direction, press Shift-Tab.

A Word about Scope

Every Window-Eyes setting discussed below can apply globally or to a single program. Global settings will be active regardless of the program you are running, while program-specific settings will only activate when a certain program gains focus. By default, the scope of all settings you adjust will be set to global. If "Show Advanced Options" is enabled from inside the Window-Eyes Help menu, then you will see buttons throughout the control panel which allow you to toggle the scope of the setting between these two states. If "Show Advanced Options" is disabled, then these buttons will not be visible, and any changes you make will be global.

The Menus

Press the Alt key to move to, and away from, the menu bar. The left and right arrow keys will move you across the menus, and the up and down arrows will take you through individual items within each. As you move across the menu bar, you will hear up to four pieces of information: • The name of the menu item. • The menu’s shortcut key. Press the Alt key along with the shortcut you hear to immediately open the menu. • Whether or not this is a pull-down menu. If Window-Eyes says “pull-down,” then you can press the Enter key to open an additional menu with more options. Press the left arrow to exit the pull-down. • The menu accelerator, if any. Unlike menu shortcut keys, accelerators can be pressed from within the Window-Eyes control panel. You do not need to first focus the menu bar.

F = File

The File menu contains all of the Window-Eyes options related to managing its settings, also known as SET files. The options in the File menu are as follows:

O = Open Settings

This menu item causes the open settings dialog to appear. Use this option if you want to explicitly load settings for a program that you have previously saved. Typically, Window-Eyes will automatically load the settings you need without requiring any intervention on your part. If, however, it is not, or you want to manually load different settings, open this dialog, browse to the file you want to open, and press Enter. The dialog will close, and the new settings will activate.

S = Save Settings

Choose this item when you want to permanently save any changes you have made to Window-Eyes. Saving your settings ensures that Window-Eyes will act the way you prefer each time it loads. If you make any changes but do not save them, they will be lost when Window-Eyes closes. When this item is activated, Window-Eyes will say, “settings saved” to confirm that your changes have been stored. Note that this menu item is identical to the “”Save Settings” button in the bottom right of the Window-Eyes control panel.

E = Explore Profile Folder

Selecting this item will cause the contents of your active Window-Eyes profile to open inside Windows Explorer. Your profile is where Window-Eyes stores its settings, apps, and other pieces of information that you can change. Take care not to modify any files directly unless you are comfortable doing so and understand the risks. For more information on how Window-Eyes profiles work, see article 1124 in the GW Micro support knowledge base at http://www.gwmicro.com/kb/.

R = Reset Settings

Choosing this option will cause Window-Eyes to revert to the settings you previously saved to disk. This is especially useful if you make some changes you do not like, or you inadvertently modify a setting that has negative consequences. Note that this option will not reset Window-Eyes to factory defaults; it only loads the settings you last saved to disk.

F = Factory Settings

This item allows you to install, uninstall, or update various SET file packages. If you upgrade a program, you may be required to install the corresponding SET file. For example if you were using Office 2010 and later upgrade to Office 2013, you will need to install the Office 2013 SET files. The Office 2010 SET files will not work correctly in Office 2013. Or maybe you have been experimenting with a SET file and somehow modified it such that it is no longer usable or a particular feature no longer speaks the way it did prior to your change. If you know what you changed, you can simply reverse it; but in many cases you may not, and it would be simpler to reload the factory SET file. Activating this option from the Window-Eyes File menu causes a dialog to open with the following items:

U = Update Outdated Settings

Sometimes, you might install some SET files from other Window-Eyes users. If the SET files were made with an older copy of Window-Eyes, you must first update the files so they will function correctly. Choosing to update your outdated settings will cause Window-Eyes to look for these older files, and if found, update them to the new format. Once this process is complete, a dialog will open informing you of how many SET files were updated. Press Alt-F4 to close this dialog.

X = Exit Window-Eyes

Choosing this option will cause Window-Eyes to display a dialog asking you if you want to close the program altogether. Press the OK button if you do, or press Cancel to leave Window-Eyes running. Note that closing Window-Eyes will stop all speech and braille output. If you simply want to leave the Window-Eyes control panel, press the Escape key.

A = Apps

The Apps menu is where you manage and access Window-Eyes apps. Not to be confused with Windows programs, Window-Eyes apps are written specifically for Window-Eyes users. Apps can add features to Window-Eyes, improve the accessibility of specific programs, or they can run as fully-featured programs themselves. Everything you will want to do related to installing, creating, and accessing apps is found in this menu. In addition, app writers can add entries to make it easy for you to access special parts of their apps. As you explore this menu, you will discover that GW Micro has included some apps when Window-Eyes was installed such as Auto Complete, Progress Indicator, and Virtual View. You may see entries for additional apps depending on which ones you have installed. For specific information on how to create apps and distribute them to other Window-Eyes users, see the app developer reference. Because the Apps menu’s length can vary, we will discuss only what is found underneath the first item:

A = App Management

This menu item contains the following options:

A = App Status

When it is first installed, Window-Eyes is configured to automatically run apps. This menu item has the following options which let you choose when, and if, apps should be loaded:

D = Add or Remove Apps

This option lets you install and uninstall Window-Eyes apps. The Add/Remove dialog which opens contains the following controls:

P = App Manager

The app manager allows you to start, stop, load, unload, and get help for all running apps. The dialog contains the following controls:

H = Help

The Help menu contains many resources for getting help with using Window-Eyes. Utilize the items here if you want to read the Window-Eyes documentation, ask for or give remote assistance, reset your braille and speech settings, or check for program updates. The Help menu contains the following items:

D = Documentation

The documentation section of the Help menu offers three choices:

M = Manual

Selecting this item opens the Window-Eyes manual you are reading now. Note that there are two versions of the manual, and the one you read depends on whether or not the Show Advanced Options item (discussed below) is checked.

R = Readme

Window-Eyes is updated regularly. New features are added and problems that are discovered get fixed. The readme document describes these changes as well as any other late-breaking information that did not make it into the manual.

T = Training Resources

There are many training options available through GW Micro (including free tutorials, online webinars, guides, videoes, classes, and more). Activating this menu item will open the GW Micro training resources page in your default web browser.

R = Remote Assistance

This option enables you to offer and accept remote assistance from other Window-Eyes users over the internet. The "Remote Access" section of this user's guide describes Window-Eyes Remote Assistance in more detail.

This menu contains the following items:

A = Ask for Help...

Activating this option causes the "Ask for Help" dialog to open. You will be presented with a 6-digit password which you should supply to the person offering assistance.

O = Offer Help...

Activating this option will open the "Offer Help" dialog. You will be prompted to enter your name along with the password given to you by someone asking for help. When done, press the "OK" button to initiate the remote connection.

S = Speech and Braille Recovery

This menu item provides options for recovering Window-Eyes speech and braille if either has stopped working. This pull-down offers the following choices:

A = Activate Backup Synthesizer

Activate this option to force Window-Eyes to switch to your backup synthesizer. If you have not manually set one, Window-Eyes will attempt to speak using the Eloquence synthesizer.

S = Select Synthesizer

Choosing this item opens the synthesizer selection group within the main Window-Eyes user interface. Your focus will be placed directly in the list of synthesizers through which Window-Eyes can speak. Navigate to the one you want Window-Eyes to use, and press Enter to activate it.

E = Select Braille Display

Choosing this option places your focus in the braille display section of the Window-Eyes user interface. Your immediate focus will land in the list of braille displays Window-Eyes supports. Navigate to the one you want to use, Tab through the output port and communication settings (if applicable), and press Enter on the "Activate" button.

T = Tip of the Day

Selecting this menu item opens the Tip of the Day dialog. Window-Eyes is packed with features, and learning the ins and outs of all of them can take quite a bit of time. The Window-Eyes Tip of the Day feature alleviates the overwhelming fear of having to memorize the entire manual by providing small snippets of information about various Window-Eyes features every time Window-Eyes starts. The Tip of the Day dialog contains a read only edit box that displays the tip information, a Previous button to move to the previous tip, a Next button to move to the next tip, a check box labeled Show Tips at Startup, and a Close button. Several tips also provide a View Help Topic button, which when selected, will open the Window-Eyes manual directly to the section that corresponds to the tip information. If a tip has a web site associated with it, a View Web Site button will be available. When the View Web Site button is selected, the associated page will load in your default web browser.

E = Error Reporting

Choosing this menu item opens the Window-Eyes Error Reporting dialog. We at GW Micro have always been under the assumption that having to reboot your computer because of an error is far more than just an annoyance; it is unacceptable. Whether you are analyzing data for your employer, organizing recipes, sending e-mail to your family, or playing online poker, you rely on your computer to be as stable as possible. Window-Eyes takes stability one step further by offering the ability for Window-Eyes to report when it has encountered a problem. Error reports are sent through the Internet directly to the GW Micro development team, so you will need to make sure that you are connected to the Internet before attempting to send an error report. You can disable the automatic notification of error reporting, but we strongly encourage you to use it if you have one to report; otherwise, it may go unresolved. If, however, you do decide to disable this feature, you may re-enable it by selecting the Error Reporting option under the help menu at any time. This feature, which has already proved highly effective, allows our developers to solve problems quickly. No private information is sent along with the error report, although you do have the option of including any comments (such as your computer specifications, steps to duplicate the problem, etc.) that you feel may help our developers in resolving it.

V = Show Advanced Options

Activating this item will show or hide the Window-Eyes advanced options. Window-Eyes is a very powerful program with many ways to customize its behavior. The sheer amount of options can be overwhelming to new users, which is why Window-Eyes allows you to choose whether or not you want to see every possible option or only the ones most users frequently change. By default, advanced options are hidden. You will notice that the main section of the user interface only has seven main sections, and each one has only a few options that can be changed. When Show Advanced Options is checked, the number of sections within the main Window-Eyes user interface jumps to thirteen, and each area has considerably more features that can be adjusted. Additionally, the version of the Window-Eyes user manual you see when you choose to read it from the Documentation section of the Help menu depends on this setting. If Show Advanced Options is unchecked, then a basic version of the manual will open. Like the user interface, the basic manual describes only those features and concepts of interest to most users. If Show Advanced Options is checked, then the advanced version of the user manual will be displayed which details all of the Window-Eyes features, regardless of how often users typically adjust them.

C = Check for Updates

Choosing this option will cause the Window-Eyes Update dialog to open. This dialog displays the version of Window-Eyes you are running, whether an update is available, information about any software maintenance agreement (SMA) remaining, and contact information for your dealer. Tabbing through the dialog will allow you to download and install the latest update to which you are entitled (if available), visit the GW Micro update web site, open the GW Micro product catalog, and close the dialog. Note that internet access is required for this feature to function properly.

I = Register Window-Eyes

Choosing this option will open the Window-Eyes registration page in your default web browser. It is important to register your copy in order to receive technical support and download software updates.

G = Get More Voices

Choosing this option will open the GW Micro voice catalog page where you can preview and purchase additional speech synthesizers and/or voices for use with Window-Eyes.

A = About Window-Eyes

Choosing this option causes the About Window-Eyes dialog to open. This window displays information about Window-Eyes, such as the version number, your personalized serial number, dealer information, etc.

The Window-Eyes User Interface

When you open the Window-Eyes control panel with Control-Backslash, your cursor lands in a tree view of categorized groups of settings. If Window-Eyes says the focused group is closed, press the Right Arrow key to open it. You can then use your Up and Down Arrows to explore the settings found within the focused category. To close the category, press the Left Arrow key until Window-Eyes alerts you that the item is closed. When you reach a group of settings you want to change, repeatedly issue either the Tab or Shift-Tab commands to move through its options. If you continue moving past these dynamic options, you will reach the Save Settings button. Press Enter here to save your settings. Tab again, and you will find the Minimize button. Pressing this causes the Window-Eyes control panel to close, and your focus will return to the previously open program. Tab a final time to return to the main settings tree view. Note that you can also press the F6 key to quickly move between the settings tree and the most recently focused option for the selected setting. When you are inside the options area for whichever setting you want to change, Window-Eyes will announce the name of the option, its scope, the option's value, and the type of control. If you want more information about the item you are changing, press F1 to cause Window-Eyes to display a brief help message that explains the option's purpose, and if necessary, how to set it. The following list briefly describes the types of controls you will find in the Window-Eyes control panel and how to use them.

The remainder of this section of the manual is devoted to explaining the options inside the Window-Eyes control panel. Consult the "Window-Eyes Features" section found earlier in this user's guide for a detailed explanation of all Window-Eyes abilities and concepts.

Screen:

This group of settings pertains to how Window-Eyes reads information as it changes on your screen.

Voice:

Other:

Keyboard:

This group of settings allows you to adjust what Window-Eyes speaks when keys are pressed on the computer keyboard.

Voice:

Layouts:

Mouse:

This group of settings allows you to adjust how Window-Eyes speaks when the mouse moves, buttons are clicked, etc.

Voice:

Hot Keys:

This settings group allows you to adjust all of the hot keys Window-Eyes supports. Consult the "Window-Eyes Hot Keys" chapter of the "Window-Eyes Features" section of this user's guide for more details.

Cursor:

Mouse:

Browse Mode:

Miscellaneous:

Office:

General:

This group of settings allows you to adjust general Window-Eyes functions.

Other:

Startup Options:

Braille:

This group of settings allows you to configure how Window-Eyes interacts with a braille display. For more details regarding Window-Eyes braille support, see the "Using Braille" section found earlier in this user's guide.

Hot Keys:

Options:

Devices:

This group of settings lets you configure the synthesizer and/or Braille display to which Window-Eyes will send its output.

Synthesizers:

Braille Displays:

Hot Key Reference

The following section lists all of the available Window-Eyes hot keys along with their default assignments.

Default Layout

Browse Mode

Description Key to Press
Link Next L
Link Prior Shift-L
Button Next B
Button Prior Shift-B
Check Box Next X
Check Box Prior Shift-X
Combo Box Next C
Combo Box Prior Shift-C
Control Next F
Control Prior Shift-F
Edit Box Next E
Edit Box Prior Shift-E
Radio Button Next R
Radio Button Prior Shift-R
Landmark Next Semicolon
Landmark Prior Shift-Semicolon
Specified Control Next Slash
Specified Control Prior Shift-Slash
Text Next N
Text Prior Shift-N
Graphic Next G
Graphic Prior Shift-G
Frame Next M
Frame Prior Shift-M
Different Line Next D
Different Line Prior Shift-D
Visited Link Next V
Visited Link Prior Shift-V
Anchor Next A
Anchor Prior Shift-A
Fieldset Next Undefined
Fieldset Prior Undefined
Form Next Undefined
Form Prior Undefined
Heading Next H
Heading Prior Shift-H
Paragraph Next P
Paragraph Prior Shift-P
Block Quote Next Q
Block Quote Prior Shift-Q
List Next S
List Prior Shift-S
List Item Next I
List Item Prior Shift-I
Table Next T
Table Prior Shift-T
Enter Table Mode Control-Numpad-Plus
Exit Table Mode Control-Numpad-Minus
Exit All Table Modes Control-Shift-Underline
Cell Right Insert-Right Arrow
Cell Left Insert-Left Arrow
Cell Up Insert-Up Arrow
Cell Down Insert-Down Arrow
End of Row Control-Insert-Right Arrow
Beginning of Row Control-Insert-Left Arrow
Top of Column Control-Insert-Up Arrow
Bottom of Column Control-Insert-Down Arrow
Header Rotor Control-Shift-H
Place Marker Dialog Control-Shift-K
Next Place Marker K
Prior Place Marker Shift-K
Jump to Place Marker J
Element Properties Insert-E
Page Navigation Insert-Tab
Previous Position Insert-R
Auto Load Insert-A
Refresh Rotor Alt-Shift-M
Browse Mode Control-Shift-A
Form Interaction Control-Slash

Cursor Hot Keys

Description Key to Press
Character Prior Undefined
Character Control-Numpad-Left Arrow
Character Next Undefined
Word Prior Undefined
Word Control-Numpad-Right Arrow
Word Next Undefined
Line Prior Undefined
Line Control-Numpad-Center
Line Next Undefined
Sentence Prior Undefined
Sentence Control-Numpad-Down Arrow
Sentence Next Undefined
Paragraph Prior Undefined
Paragraph Control-Numpad-Up Arrow
Paragraph Next Undefined
Top To Cursor Undefined
Cursor To Bottom Undefined
Left To Cursor Undefined
Cursor To Right Undefined
Unicode/Attribute/Font Control-Numpad-Delete
Position Control-Numpad-Plus
Signal Cursor Position Toggle Undefined

Miscellaneous Hot Keys

Description Key to Press
Read Active Window Control-Shift-W
Speak Summary Control-Shift-S
Title/Status of Current App Control-Shift-T
Progress Or Scroll Bar Control-Insert-B
Status Line Control-Insert-S
Last Flash and Tooltip Control-Insert-T
Highlighted Block Control-Shift-M
Read To End Control-Shift-R
Key Describer Insert-1
Program Help Control-Shift-Question Mark
Field Data Control-Shift-D
Field Name Control-Shift-N
Highlight Undefined
Time/Date Insert-T
Battery Level Insert-Q
Sys Tray Insert-S
Entire Screen Undefined
Menu Bar Undefined
Default Button Numpad-Delete
Any Line Undefined
Focus Title Undefined
Verbosity Dialog Insert-V
Menu Control-\
Edit Dictionaries Control-Shift-E
Bypass Insert-B
Voice Down Control-Alt-Down Arrow
Voice Up Control-Alt-Up Arrow
Voice Selection Rotor Control-Alt-Right Arrow
Voice Parameter Rotor Control-Alt-Left Arrow
Attribute Changes Toggle Undefined
Numbers Rotor Insert-6
Keyboard Voice Rotor Insert-2
Line Filter Status Rotor Insert-3
Capitalization Alert Rotor Insert-4
Format Alert Toggle Insert-5
Set Format Alert Offset Undefined
Auto Label Graphics Insert-G
Label Field Name Control-Insert-F
Set Highlight Color Undefined
Highlight Rotor Undefined
Silence Undefined
Speak All Toggle Insert-A
Toggle All Voices (current program) Undefined
Toggle All Voices (global) Undefined
Auto Detect Cursor Control-Insert-C
Switch Language Control-Windows-L
Reclass Insert-R
Redraw Insert-\
Load Set Undefined
Save Set Undefined
Reload App Undefined
App Status Rotor Insert-7
Shutdown Window-Eyes Control-Insert-F4
Dump OSM Control-Shift-Insert-D

Mouse Hot Keys

Description Key to Press
Character Prior Numpad-Left Arrow
Character Control-Insert-Numpad-Center
Character Next Numpad-Right Arrow
Word Prior Insert-Numpad-Left Arrow
Word Insert-Numpad-Center
Word Next Insert-Numpad-Right Arrow
Line Prior Numpad-Up Arrow
Line Numpad-Center
Line Next Numpad-Down Arrow
Sentence Prior Insert-Numpad-End
Sentence Insert-Numpad-Down Arrow
Sentence Next Insert-Numpad-Page Down
Paragraph Prior Control-Insert-Numpad-End
Paragraph Control-Insert-Numpad-Down Arrow
Paragraph Next Control-Insert-Numpad-Page Down
Icon Prior Undefined
Icon Undefined
Icon Next Undefined
Clip Prior Insert-Numpad-Home
Clip Insert-Numpad-Up Arrow
Clip Next Insert-Numpad-Page Up
Single Click Left Button Numpad-Slash
Single Click Middle Button Undefined
Single Click Right Button Numpad-Star
Double Click Left Button Undefined
Double Click Middle Button Undefined
Double Click Right Button Undefined
Toggle Left Button Insert-Numpad-Slash
Toggle Middle Button Undefined
Toggle Right Button Insert-Numpad-Star
Top Left Numpad-Home
Top Right Numpad-Page Up
Bottom Left Numpad-End
Bottom Right Numpad-Page Down
Mouse Up Control-Shift-Numpad-Up Arrow
Mouse Down Control-Shift-Numpad-Down Arrow
Mouse Left Control-Shift-Numpad-Left Arrow
Mouse Right Control-Shift-Numpad-Right Arrow
Beginning of Line Alt-Insert-Numpad-Home
End of Line Alt-Insert-Numpad-End
Top to Mouse Alt-Insert-Numpad-Up Arrow
Mouse to Bottom Alt-Insert-Numpad-Down Arrow
Left to Mouse Alt-Insert-Numpad-Left Arrow
Mouse to Right Alt-Insert-Numpad-Right Arrow
Position Control-Insert-Numpad-Plus
Unicode/Attribute/Font Control-Insert-Numpad-Delete
Search Control-Shift-F
Continue Search Insert-F
Boundary Rotor Control-Shift-B
Drag and Drop Insert-Numpad-Delete
WE/Mouse Toggle Numpad-Minus
Mouse to Focus Insert-Numpad-Plus
Cursor to Mouse Numpad-Plus
Sync WE and Mouse Insert-Numpad-Minus
Route Mouse to Window Undefined
Describe Pointer Undefined
Capture Pointer Undefined
Up Down Speak Alt-Numpad-Center
Route to Specified Highlight Undefined
Attribute Prior Undefined
Attribute Next Undefined
Control Prior Undefined
Control Next Undefined
Horizontal Lock Undefined
Vertical Lock Undefined

Office Hot Keys

Description Key to Press
Line Next Alt-Period
Line Prior Alt-Comma
Spelling/Grammar Next Alt-Apostrophe
Spelling/Grammar Prior Alt-Semicolon
Revision Next Alt-Right Bracket
Revision Prior Alt-Left Bracket
Cell Right Insert-Right Arrow
Cell Left Insert-Left Arrow
Cell Up Insert-Up Arrow
Cell Down Insert-Down Arrow
To First Cell of Row Control-Insert-Left Arrow
To Last Cell of Row Control-Insert-Right Arrow
To First Cell of Column Control-Insert-Up Arrow
To Last Cell of Column Control-Insert-Down Arrow
To Top Left Cell Insert-Home
To Bottom Right Cell Insert-End
Row Shift-Insert-Down Arrow
From Row Start Shift-Insert-Left Arrow
Row To End Shift-Insert-Right Arrow
First Row Cell Shift-Insert-Up Arrow
Column Alt-Insert-Down Arrow
From Column Start Alt-Insert-Left Arrow
Column To End Alt-Insert-Right Arrow
First Column Cell Alt-Insert-Up Arrow
Current Cell Insert-Numpad-Enter
Element Properties Insert-E
Page Navigation Insert-Tab
Headers and Totals Alt-Shift-H
Monitor Cells Alt-Shift-M
Monitor Cell 1 Alt-Shift-!
Monitor Cell 2 Alt-Shift-@
Monitor Cell 3 Alt-Shift-#
Monitor Cell 4 Alt-Shift-$
Monitor Cell 5 Alt-Shift-%
Monitor Cell 6 Alt-Shift-^
Monitor Cell 7 Alt-Shift-&
Monitor Cell 8 Alt-Shift-Star
Monitor Cell 9 Alt-Shift-(
Monitor Cell 10 Alt-Shift-)
Any Monitor Cell Alt-Shift-A
Read Total Cell Alt-Shift-T
Read Comment Alt-Shift-C
Read Formula Alt-Shift-F
Previous Cell Alt-Shift-P
Outlook Calendar Insert-C

Laptop Layout

Browse Mode

Description Key to Press
Link Next L
Link Prior Shift-L
Button Next B
Button Prior Shift-B
Check Box Next X
Check Box Prior Shift-X
Combo Box Next C
Combo Box Prior Shift-C
Control Next F
Control Prior Shift-F
Edit Box Next E
Edit Box Prior Shift-E
Radio Button Next R
Radio Button Prior Shift-R
Landmark Next Semicolon
Landmark Prior Shift-Semicolon
Specified Control Next Slash
Specified Control Prior Shift-Slash
Text Next N
Text Prior Shift-N
Graphic Next G
Graphic Prior Shift-G
Frame Next M
Frame Prior Shift-M
Different Line Next D
Different Line Prior Shift-D
Visited Link Next V
Visited Link Prior Shift-V
Anchor Next A
Anchor Prior Shift-A
Fieldset Next Undefined
Fieldset Prior Undefined
Form Next Undefined
Form Prior Undefined
Heading Next H
Heading Prior Shift-H
Paragraph Next P
Paragraph Prior Shift-P
Block Quote Next Q
Block Quote Prior Shift-Q
List Next S
List Prior Shift-S
List Item Next I
List Item Prior Shift-I
Table Next T
Table Prior Shift-T
Enter Table Mode Control-Numpad-Plus
Exit Table Mode Control-Numpad-Minus
Exit All Table Modes Control-Shift-Underline
Cell Right Insert-Right Arrow
Cell Left Insert-Left Arrow
Cell Up Insert-Up Arrow
Cell Down Insert-Down Arrow
End of Row Control-Insert-Right Arrow
Beginning of Row Control-Insert-Left Arrow
Top of Column Control-Insert-Up Arrow
Bottom of Column Control-Insert-Down Arrow
Header Rotor Control-Shift-H
Place Marker Dialog Control-Shift-K
Next Place Marker K
Prior Place Marker Shift-K
Jump to Place Marker J
Element Properties Insert-E
Page Navigation Insert-Tab
Previous Position Insert-R
Auto Load Insert-A
Refresh Rotor Alt-Shift-M
Browse Mode Control-Shift-A
Form Interaction Control-Slash

Cursor Hot Keys

Description Key to Press
Character Prior Control-Capslock-M
Character Control-Capslock-Comma
Character Next Control-Capslock-Period
Word Prior Control-Capslock-J
Word Control-Capslock-K
Word Next Control-Capslock-L
Line Prior Control-Capslock-U
Line Control-Capslock-I
Line Next Control-Capslock-O
Sentence Prior Alt-Capslock-J
Sentence Alt-Capslock-K
Sentence Next Alt-Capslock-L
Paragraph Prior Alt-Capslock-U
Paragraph Alt-Capslock-I
Paragraph Next Alt-Capslock-O
Top To Cursor Shift-Capslock-I
Cursor To Bottom Shift-Capslock-K
Left To Cursor Shift-Capslock-J
Cursor To Right Shift-Capslock-L
Unicode/Attribute/Font Control-Delete
Position Control-Equals
Signal Cursor Position Toggle Undefined

Miscellaneous Hot Keys

Description Key to Press
Read Active Window Control-Shift-W
Speak Summary Control-Shift-S
Title/Status of Current App Control-Shift-T
Progress Or Scroll Bar Control-Capslock-B
Status Line Control-Capslock-S
Last Flash and Tooltip Control-Capslock-T
Highlighted Block Control-Shift-M
Read To End Control-Shift-R
Key Describer Capslock-1
Program Help Control-Shift-Question Mark
Field Data Control-Shift-D
Field Name Control-Shift-N
Highlight Undefined
Time/Date Capslock-T
Battery Level Capslock-Q
Sys Tray Capslock-S
Entire Screen Undefined
Menu Bar Undefined
Default Button Capslock-D
Any Line Undefined
Focus Title Undefined
Verbosity Dialog Capslock-V
Menu Control-\
Edit Dictionaries Control-Shift-E
Bypass Capslock-B
Voice Down Control-Alt-Down Arrow
Voice Up Control-Alt-Up Arrow
Voice Selection Rotor Control-Alt-Right Arrow
Voice Parameter Rotor Control-Alt-Left Arrow
Attribute Changes Toggle Undefined
Numbers Rotor Capslock-6
Keyboard Voice Rotor Capslock-2
Line Filter Status Rotor Capslock-3
Capitalization Alert Rotor Capslock-4
Format Alert Toggle Capslock-5
Set Format Alert Offset Undefined
Auto Label Graphics Capslock-G
Label Field Name Control-Capslock-F
Set Highlight Color Undefined
Highlight Rotor Undefined
Silence Undefined
Speak All Toggle Capslock-A
Toggle All Voices (current program) Undefined
Toggle All Voices (global) Alt-Capslock-V
Auto Detect Cursor Control-Capslock-C
Switch Language Control-Windows-L
Reclass Capslock-R
Redraw Capslock-\
Load Set Undefined
Save Set Undefined
Reload App Undefined
App Status Rotor Capslock-7
Shutdown Window-Eyes Control-Capslock-F4
Dump OSM Control-Shift-Capslock-D

Mouse Hot Keys

Description Key to Press
Character Prior Capslock-M
Character Capslock-Comma
Character Next Capslock-Period
Word Prior Capslock-J
Word Capslock-K
Word Next Capslock-L
Line Prior Capslock-U
Line Capslock-I
Line Next Capslock-O
Sentence Prior Undefined
Sentence Undefined
Sentence Next Undefined
Paragraph Prior Undefined
Paragraph Undefined
Paragraph Next Undefined
Icon Prior Undefined
Icon Undefined
Icon Next Undefined
Clip Prior Capslock-7
Clip Capslock-8
Clip Next Capslock-9
Single Click Left Button Capslock-Semicolon
Single Click Middle Button Undefined
Single Click Right Button Capslock-Apostrophe
Double Click Left Button Undefined
Double Click Middle Button Undefined
Double Click Right Button Undefined
Toggle Left Button Shift-Capslock-:
Toggle Middle Button Undefined
Toggle Right Button Shift-Capslock-"
Top Left Capslock-Home
Top Right Capslock-Page Up
Bottom Left Capslock-End
Bottom Right Capslock-Page Down
Mouse Up Alt-Capslock-Up Arrow
Mouse Down Alt-Capslock-Down Arrow
Mouse Left Alt-Capslock-Left Arrow
Mouse Right Alt-Capslock-Right Arrow
Beginning of Line Control-Capslock-Home
End of Line Control-Capslock-End
Top to Mouse Control-Shift-Capslock-I
Mouse to Bottom Control-Shift-Capslock-K
Left to Mouse Control-Shift-Capslock-J
Mouse to Right Control-Shift-Capslock-L
Position Control-Capslock-Equals
Unicode/Attribute/Font Control-Capslock-Delete
Search Control-Shift-F
Continue Search Capslock-F
Boundary Rotor Control-Shift-B
Drag and Drop Capslock-Delete
WE/Mouse Toggle Control-Capslock-Dash
Mouse to Focus Capslock-Dash
Cursor to Mouse Shift-Capslock-Underline
Sync WE and Mouse Control-Shift-Capslock-Underline
Route Mouse to Window Undefined
Describe Pointer Undefined
Capture Pointer Undefined
Up Down Speak Alt-Capslock-8
Route to Specified Highlight Undefined
Attribute Prior Undefined
Attribute Next Undefined
Control Prior Undefined
Control Next Undefined
Horizontal Lock Undefined
Vertical Lock Undefined

Office Hot Keys

Description Key to Press
Line Next Alt-Period
Line Prior Alt-Comma
Spelling/Grammar Next Alt-Apostrophe
Spelling/Grammar Prior Alt-Semicolon
Revision Next Alt-Right Bracket
Revision Prior Alt-Left Bracket
Cell Right Capslock-Right Arrow
Cell Left Capslock-Left Arrow
Cell Up Capslock-Up Arrow
Cell Down Capslock-Down Arrow
To First Cell of Row Control-Capslock-Left Arrow
To Last Cell of Row Control-Capslock-Right Arrow
To First Cell of Column Control-Capslock-Up Arrow
To Last Cell of Column Control-Capslock-Down Arrow
To Top Left Cell Capslock-Home
To Bottom Right Cell Capslock-End
Row Shift-Capslock-Down Arrow
From Row Start Shift-Capslock-Left Arrow
Row To End Shift-Capslock-Right Arrow
First Row Cell Shift-Capslock-Up Arrow
Column Alt-Capslock-Down Arrow
From Column Start Alt-Capslock-Left Arrow
Column To End Alt-Capslock-Right Arrow
First Column Cell Alt-Capslock-Up Arrow
Current Cell Capslock-Numpad-Enter
Element Properties Capslock-E
Page Navigation Capslock-Tab
Headers and Totals Alt-Shift-H
Monitor Cells Alt-Shift-M
Monitor Cell 1 Alt-Shift-!
Monitor Cell 2 Alt-Shift-@
Monitor Cell 3 Alt-Shift-#
Monitor Cell 4 Alt-Shift-$
Monitor Cell 5 Alt-Shift-%
Monitor Cell 6 Alt-Shift-^
Monitor Cell 7 Alt-Shift-&
Monitor Cell 8 Alt-Shift-Star
Monitor Cell 9 Alt-Shift-(
Monitor Cell 10 Alt-Shift-)
Any Monitor Cell Alt-Shift-A
Read Total Cell Alt-Shift-T
Read Comment Alt-Shift-C
Read Formula Alt-Shift-F
Previous Cell Alt-Shift-P
Outlook Calendar Capslock-C

End User License Agreement

End User License Agreement

GW Micro, Inc.
End User License Agreement

This End-User License Agreement (“EULA”) is a legal agreement between you and GW MICRO, INC. (“GW MICRO”), an Indiana corporation. This EULA governs your use of the Window-Eyes™ software that you have purchased. The Window-Eyes™ software and digital content are sometimes referred to herein as the “Licensed Materials.”   

This EULA may not, in any part, be copied, photo-copied, reproduced, translated, or be reduced to any electronic medium or machine-readable form or other alternative format without prior written consent from GW MICRO, Inc.

License warranty restrictions and information for the agreed on number of users based on the latest invoice for the serial number supplied on this media, referred to herein as the AUTHORIZED LICENSE COUNT, subsists in one of the following license paragraphs:

1a. SINGLE USER LICENSE. GW MICRO is granting you a single license in the Licensed Materials. You may install the Licensed Materials on as many machines as you need so long as you are the sole user of the Licensed Materials. Installation for use, or use, of the Licensed Materials by any person or entity other than you constitutes a violation of this EULA. The license granted hereunder is a personal, non-exclusive and non-transferable license, with no right to grant sublicenses, to use the Licensed Materials in accordance with the terms and conditions of this EULA. This license will not expire so long as you comply with the terms of this EULA. The Licensed Materials include computer software and include associated media, printed materials and "on-line" or electronic documentation.

1b. SITE  LICENSE. GW MICRO is granting you an AUTHORIZED LICENSE COUNT site license in the Licensed Materials. You may install the Licensed Materials on as many machines as you need so long as only the AUTHORIZED LICENSE COUNT of individuals are authorized to use the Licensed Materials. In the event that you install the Licensed Materials on multiple machines, all such machines must be located at the same site. In the case of colleges, universities, learning/tutorial institutions and companies with multiple locations, this site license is only valid for only one campus and/or location. Additional site licenses must be obtained in order to install the Licensed Materials at multiple locations. Installation of the Licensed Materials for use by more than the AUTHORIZED LICENSE COUNT of users constitutes a violation of this EULA. Use of the Licensed Materials for use by more than the AUTHORIZED LICENSE COUNT of users constitutes a violation of this EULA. The license granted hereunder is a non-exclusive and non-transferable license, with no right to grant sublicenses, to use the Licensed Materials in accordance with the terms and conditions of this EULA. This license will not expire so long as you comply with the terms of this EULA. The Licensed Materials include computer software and include associated media, printed materials and "on-line" or electronic documentation.

1c. AGENCY  LICENSE. GW MICRO is granting you an agency license in the Licensed Materials. You may install the Licensed Materials on as many machines as you need so long as only the AUTHORIZED LICENSE COUNT of individuals are authorized to use the Licensed Materials. Additional licenses must be obtained in order for more than the AUTHORIZED LICENSE COUNT of users to use the Licensed Materials. Installation of the Licensed Materials for use by more than the AUTHORIZED LICENSE COUNT of users constitutes a violation of this EULA. Use of the Licensed Materials for use by more than the AUTHORIZED LICENSE COUNT of users constitutes a violation of this EULA. The license granted hereunder is a non-exclusive and non-transferable license, with no right to grant sublicenses, to use the Licensed Materials in accordance with the terms and conditions of this EULA. This license will not expire so long as you comply with the terms of this EULA. The Licensed Materials include computer software and include associated media, printed materials and "on-line" or electronic documentation.

1d. WIDE AREA NETWORK LICENSE. GW MICRO is granting you a Wide Area Network license in the Licensed Materials. The AUTHORIZED LICENSE COUNT of users are authorized to use the Licensed Materials, but you may only install the Licensed Materials on one server computer in one location. Additional licenses must be obtained in order for more than the AUTHORIZED LICENSE COUNT of users to use the Licensed Materials. Installation of the Licensed Materials on more than one computer server constitutes a violation of this EULA. Use of the Licensed Materials for use by more than the AUTHORIZED LICENSE COUNT of users constitutes a violation of this EULA. The license granted hereunder is a non-exclusive and non-transferable license, with no right to grant sublicenses, to use the Licensed Materials in accordance with the terms and conditions of this EULA. This license will not expire so long as you comply with the terms of this EULA. The Licensed Materials include computer software and include associated media, printed materials and "on-line" or electronic documentation.

2. SOFTWARE PROTECTION. The Licensed Materials are the property of GW MICRO and contain confidential information and trade secrets of GW MICRO. You agree to use the Licensed Materials only as provided in this EULA and agree not to make the Licensed Materials available to any third party without the prior written consent of GW MICRO. You may not rent, lease, sublicense, loan, resell for profit, distribute or otherwise disseminate the Licensed Materials. You may not reverse engineer, decompile, or disassemble the Licensed Materials. You are permitted to make one copy of the Licensed Materials for back-up purposes only; any other copy or copies of the Licensed Materials are strictly unauthorized without the prior written consent of GW MICRO. Although Window-Eyes is not copy protected in the United States (other countries may apply), a unique serial number has been assigned to your copy of Window-Eyes and has been registered in your name. You agree to visit http://www.gwmicro.com/upgrade, or call GW MICRO at 260-489-3671, and register your copy of the Licensed Materials as soon as possible. 

This EULA shall not apply to any copy of the Licensed Materials which is or becomes part of the public domain through no fault of your own. 

3. SUPPORT AND SOFTWARE UPDATES. GW MICRO is under no obligation to provide product support (“Support”) for the Licensed Materials, or to provide you with updates, bug fixes, builds or error corrections ("Software Updates"). Any decision to provide you with Support and/or Software Updates shall be made at the sole discretion of GW MICRO. In the event GW MICRO chooses to provide you with such Support and/or Software Updates, such Support and/or Software Updates shall be considered part of the Licensed Materials for all purposes hereunder.

4. LIMITED WARRANTY; ALL OTHER WARRANTIES DISCLAIMED. GW MICRO warrants that the original software media are free from defects in material and workmanship, assuming use is in accordance with the designed and/or intended use of the Licensed Materials, for a period of 30 days from the date of purchase. If a defect occurs during this period, you may return your copy of the software media to GW Micro, Inc., along with a dated proof of purchase. Upon receipt of such proof of purchase GW MIRCRO will replace the Licensed Materials free of charge. YOU AGREE THAT YOU ARE INSTALLING AND USING THE LICENSED MATERIALS AT YOUR OWN RISK. EXCEPT FOR THE 30-DAY LIMITED WARRANTY PROVIDED HEREIN, THE LICENSED MATERIALS ARE PROVIDED BY GW MICRO “AS-IS” AND WITHOUT ANY OTHER WARRANTY. GW MICRO EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. IN THE EVENT THAT SUPPORT AND/OR SOFTWARE UPDATES ARE PROVIDED BY GW MICRO, SUCH SUPPORT AND/OR SOFTWARE UPDATES SHALL NOT CREATE ANY WARRANTY, TERM OR CONDITION RELATING TO THE LICENSED MATERIALS. IN THE EVENT THAT THE LICENSED MATERIALS ARE DEFECTIVE, YOU AGREE TO ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIRS AND/OR CORRECTIONS. THIS WARRANTY DISCLAIMER SECTION DOES NOT APPLY TO YOU IF YOU RESIDE IN A JURISDICTION THAT DOES NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES.

5. EXPIRATION AND TERMINATION. The rights granted to you to use the Licensed Materials are conditioned on your continued possession of the Licensed Materials and your continued right to use the Licensed Materials that you have purchased. Your rights to use the Licensed Materials shall expire immediately, without notice from GW MICRO, in the event that you violate any of the terms and conditions of this EULA. Upon termination of this EULA, you agree to destroy the Licensed Materials and otherwise render your copy of the Licensed Materials unusable. The obligations of this EULA shall survive the termination of this Agreement and shall apply to the Licensed Materials regardless of its incorporation by you into any other programs not provided by GW MICRO.

6. OWNERSHIP AND COPYRIGHT. All rights, title to and intellectual property rights in the Licensed Materials and any related documents shall remain owned and/or controlled exclusively by GW MICRO. GW MICRO reserves all rights in the Licensed Materials not specifically granted to you under this EULA. YOU ACKNOWLEDGE THAT GW MICRO MAY PURSUE CIVIL AND CRIMINAL PENALTIES FOR THE UNAUTHORIZED REPRODUCTION AND/OR DISTRIBUTION OF THE LICENSED MATERIALS.

7. ASSIGNMENT. Your rights under this EULA may not be assigned by you without receiving prior written approval from GW MICRO. GW MICRO may freely assign this EULA, in which case this EULA shall be binding upon the assignee of GW MICRO.

8. LIMITATION OF LIABILITY. GW MICRO SHALL NOT BE LIABLE FOR ANY LOSS, INJURY OR DAMAGE, EITHER DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR OTHERWISE, ARISING OUT OF ANY INJURY, LOSS, DAMAGE OR OTHER LIABILITY OF ANY KIND OR NATURE SUSTAINED BY, INCURRED BY, ASSESSED, ASSERTED AGAINST, OR IMPOSED UPON YOU OR ANY OTHER PERSON OR ENTITY, ARISING OUT OF, IN CONNECTION WITH OR RESULTING FROM THE PRODUCTION, USE OR SALE OF THE LICENSED MATERIALS. YOU SHALL DEFEND AND HOLD GW MICRO HARMLESS FROM AND AGAINST ANY AND ALL LIABILITIES, DAMAGES, COSTS, EXPENSES OR LOSSES ARISING OUT OF YOUR USE OF THE LICENSED MATERIALS, YOUR NEGLIGENCE, VIOLATION OF LAWS OR REGULATIONS, AND/OR YOUR BREACH OF ANY PROVISION OF THIS EULA. UNDER NO CIRCUMSTANCES SHALL THE LIABILITY OF GW MICRO EXCEED THE AMOUNT PAID BY YOU FOR THE LICENSED MATERIALS. NEITHER GW MICRO NOR ANY OF ITS EMPLOYEES, MAKES ANY WARRANTY, EXPRESS OR IMPLIED, OR ASSUMES ANY LEGAL LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY DATA, APPARATUS, PRODUCT, OR PROCESS DISCLOSED, OR REPRESENTS THAT ITS USE WOULD NOT INFRINGE PRIVATELY OWNED RIGHTS.

9. GOVERNING LAW; WAIVER OF TRIAL BY JURY. This EULA shall be governed by the internal laws of the State of Indiana, without giving effect to the principles of conflict of laws. You consent to the exclusive jurisdiction and venue of the state courts sitting in Allen County, Indiana, and/or the federal courts in the Northern District of Indiana to resolve any disputes arising under this EULA. You hereby waive all rights and/or entitlement to trial by jury in connection with any dispute that arises out of or relates in any way to this EULA or the Licensed Materials.

10. General. This EULA constitutes the entire agreement between you and GW MICRO and supersedes all prior or contemporaneous agreements or understandings, whether oral or written. The failure or delay of GW MICRO to exercise any of its rights under this EULA or upon any breach of this EULA shall not be deemed a waiver of those rights or of the breach. This Agreement may be amended or modified by GW Micro, Inc. without notification. GW Micro, Inc. is not responsible for any typographic errors or interpretation errors of this EULA or any other information created and/or maintained by GW MICRO. If any provision of this EULA is held to be invalid or unenforceable by any court or other authority, that provision will be enforced to the maximum extent permissible and such invalidity or unenforceability shall not affect the validity or enforceability of any other provision contained in this EULA. 

(c) 2013 GW Micro, Inc. - All Rights Reserved

Contact Information

GW Micro, Inc.
725 Airport North Office Park
Fort Wayne, IN 46825
Phone: 260-489-3671
FAX: 260-489-2608
WWW: www.gwmicro.com
FTP: ftp.gwmicro.com
E-MAIL: support@gwmicro.com
Twitter: www.twitter.com/gwmicro
Facebook: http://www.facebook.com/gwmicro