GW Micro - Support - Knowledge Base
Browsing Product: Window-Eyes
- GWKB1000 - Screen Shots -
ÂWhat is a screen shot?
A screen shot is like a photograph of the state of your system at any given...
- GWKB1001 - Set Files -
What is a set file?
A SET (short for settings) file is a place for Window-Eyes to store application specific data for retrieval at...
- GWKB1002 - Software Maintenance Agreement -
What is an SMA?
SMA stands for software maintenance agreement.
How do I purchase the SMA?
Please contact an authorized...
- GWKB1003 - Working With Window-Eyes User Windows - Working With Window-Eyes User Windows
This guide describes how Window-Eyes standard, hyperactive, and float windows operate. For this guide, it is assumed that you are...
- GWKB1004 - Network and Multi-User Installation Guide - The following document will guide you through the Window-Eyes network installation process, and demonstrate how Âto set up multiple Window-Eyes user accounts.
- GWKB1005 - Smart Web Browsing with Window-Eyes - What is Browse Mode?
Web browsers are designed with sighted users in mind. That is, the designers assume users can review the content of web pages with...
- GWKB1006 - So You Want to Write a Set File? - So You Want to Write a Set file?
The information in this article applies to Window-Eyes 7.5. While the majority of the information is true for...
- GWKB1007 - The Window-Eyes API - Window-Eyes has the ability to communicate directly with applications by using an Application Programming Interface (API) called GWSpeak.Speak.
The following example demonstrates the use...
- GWKB1008 - Navigating Microsoft Word Tables - Did you know that Window-Eyes makes it possible to navigate a table in Microsoft Word? Window-Eyes now offers keystrokes that will navigate through a table by following...
- GWKB1009 - Set File Associations - Associated means you or someone saved a set file and when Window-Eyes said "confirm association" you said yes. This means whenever the current Microsoft...
- GWKB1010 - About Active Accessibility Support - This article provides an overview of Active Accessibility SDK support provided by the MSHTML component of Internet Explorer.
Accessibility aids are applications that help people with disabilities...
- GWKB1011 - How to Use Windows XP - Here's your one-stop shop for learning how to use the features and technologies that come with Windows XP.
Working Remotely - Get as much work done...
- GWKB1012 - Microsoft Accessibility - Accessible technology enables opportunity for people of all abilities to scale new heights and achieve goals they never thought possible. Make your computer easier to use with accessibility options...
- GWKB1013 - Word 2000 Step by Step Tutorials - Following are step by step tutorials on adjusting accessibility options Word 2000. Instructions are provided for both mouse and keyboard implementation.
Customizing Menus and Toolbars
...
- GWKB1014 - Word 2002 Step by Step Tutorials - Following are step by step tutorials on adjusting accessibility options in Word 2002. Instructions are provided for both mouse and keyboard implementation.
Using Keyboard Shortcuts
...
- GWKB1015 - Using Accessible PDF Documents with Adobe Reader - Adobe is committed to promoting accessibility in both the Adobe Acrobat software and the information contained in Adobe Portable Document Format (PDF) documents.
- GWKB1016 - An Introduction to Driver Chain Manager - Learn how Driver Chain Manager (DCM) helps reduce the errors that users of assistive technology products can experience when they have multiple screen readers, screen magnifiers or remote access...
- GWKB1017 - Windows XP Upgrade Advisor - The Upgrade Advisor is a tool that checks your system hardware and software to see if it is ready for upgrade to Windows XP. If you run Upgrade Advisor...
- GWKB1018 - Windows XP Step by Step Tutorials - Following are step by step tutorials on adjusting accessibility options and using accessibility utilities in Windows XP. Instructions are provided for both mouse and keyboard implementation.
...
- GWKB1019 - Five editions of Windows XP compared - Microsoft's most advanced desktop operating system, Windows XP, is at the center of ongoing personal computing innovation. With Windows XP, home users can experience the digital world like never...
- GWKB1020 - How to reinstall or repair Internet Explorer and Outlook Express in Windows XP - This article describes how to reinstall or repair Internet Explorer 6 and Outlook Express 6 in Windows XP. You may have to do this if you are having problems...
- GWKB1021 - Window-Eyes Hook Errors Under Windows 9X/Me - Symptom: When you launch Window-Eyes 5.0, or earlier, under Windows 9X/Me, you may receive an error that says:
LoadCursor: Could not create...
- GWKB1022 - Speech Parameter Hot Keys Do Not Speak - Symptom: Using Window-Eyes 5.0, or greater, when pressing the Speech Parameters hot keys (CTRL-ALT-ARROW KEYS by default) Window-Eyes will not indicate the current...
- GWKB1023 - Serial Synthesizer Not Working - Symptom: Serial synthesizer, such as the DECtalk Express, are either not detected by Window-Eyes, or are not speaking correctly, such as random characters.
...
- GWKB1027 - Using the Braille Sense as a Bluetooth Braille Display with Window-Eyes - These instructions are relevant to firmware version 5.51 of all Braille Sense notetakers. The term "Braille Sense" is used to refer to all Braille Sense models whether...
- GWKB1029 - Adding Form Controls to Microsoft Word -
Window-Eyes will easily read Microsoft Word form controls when designed with accessibility in mind. Creating accessible documents often falls on the part of a sighted individual who may...
- GWKB1034 - Accessing Attachments in Email Messages - Email attachments are files that are included (or "attached") with an email message. Documents, images, and even application files can be sent via email. Attachments...
- GWKB1036 - Learning New Applications with Window-Eyes - Window-Eyes makes accessing new applications quick and easy. Whether you've purchased a new program from a local computer store, or downloaded a popular application from the Internet, Window-Eyes...
- GWKB1037 - Window-Eyes LTO Internet Activation - Window-Eyes Lease-To-Own (or LTO) can be activated using an Internet connection.Initial Activation Using the InternetWhen choosing to...
- GWKB1038 - No Interruptability in Internet Explorer - Symptom: After launching Internet Explorer, Window-Eyes interruptability is non-existent, keystrokes are ignored, and menus and dialogs are not readable with any hot key, or key press.
- GWKB1039 - Understanding Windows Elements - Microsoft Windows uses an interactive Graphical User Interface (or GUI) method of communication that sits between the applications you command, and the nuts and bolts of the operating system. Windows...
- GWKB1040 - Window-Eyes and Firefox Extensions - One of the more powerful features that make Mozilla Firefox a good choice for a customized browsing experience is the support for extensions. Extensions are small, usually third-party, add-...
- GWKB1041 - ZoomText Not Tracking Focus with Window-Eyes - Symptom: When running ZoomText 8.1 (or greater) in conjunction with Window-Eyes, ZoomText will not track correctly when focus moves around the screen. ZoomText hot keys may also...
- GWKB1042 - Window-Eyes and Remote Access - Window-Eyes and Remote Access
This guide describes how to configure Window-Eyes to work with various types of remote access software. Though the steps outlined below...
- GWKB1043 - Configuring the Braille Sense to Work as a Braille Display via the USB Port - These instructions are relevant to all firmware versions up to 5.51 of all Braille Sense
notetakers. The term "Braille Sense" is used to refer to all Braille...
- GWKB1044 - Previously Accessible ActiveX Controls No Longer Speak -
Symptom: Web pages containing accessible ActiveX controls (like Flash) no longer read automatically, and instead display a control called "inactive button" which, when pressed, simply...
- GWKB1045 - The Path from JAWS to Window-Eyes Made Easy - The primary purpose of having a JFW keyboard layout for Window-Eyes is to offer individuals who use JFW, an easy way to use Window-Eyes without having to...
- GWKB1046 - Using the Braille Sense as a Refreshable Braille Display with JAWS -
Symptom: Braille Sense does not appear to be supported by JAWS.Cause: Freedom Scientific does not believe it "makes good business sense&...
- GWKB1050 - Window-Eyes and Autorun on USB Flash Drives - NOTE: The following steps require Windows XP SP 2 (Home or Professional) or greater. Previous versions of Windows will not support this feature.
Simplifying...
- GWKB1051 - GW Micro Podcasts - Did you know that there are four GW Micro podcasts to choose from?Podcasting is a method of publishing files, most often MP3 audio files, on the...
- GWKB1052 - Internet Explorer 7 RC1 Causes Startup Problems - Symptom: After installing Internet Explorer 7 RC1 (or a version of Internet Explorer 7 prior to the final released version), Window-Eyes Load Before Startup no longer appears...
- GWKB1053 - How to Create Drawings with Window-Eyes and PowerPoint - What a Winning Combination.With Braille embossers able to print graphics, blind people are entering the "Graphics Age". Technical fields are becoming increasingly more visual...
- GWKB1054 - Adding New Appointments to Non-Default Outlook Calendar - Did you know that adding appointments to calendars other than the default in Outlook can be accomplished with a few simple keystrokes? Appointments added via the Window-Eyes Outlook...
- GWKB1055 - Window-Eyes Speaks "Go To" Continuously in Microsoft Word - Symptom: While working in Microsoft Word, Window-Eyes continually
speaks the phrase “Go to” or “Go to, Control G.”
Cause: By default,...
- GWKB1057 - Arrowing Through Combo Box Items on Web Pages Automatically Loads New Page - Symptom: When you navigate to a combo box on a web page, press ENTER to turn off Browse Mode, and then down arrow to move through the...
- GWKB1059 - Braille Sense Reports Incorrect Battery Status and/or Discharges Rapidly - These instructions are relevant to all firmware versions up to 5.51 of all Sense notetakers. The term "Sense notetaker" is used to refer to all Braille Sense...
- GWKB1060 - Uninstalling Window-Eyes Manually - If you encounter problems when attempting to remove Window-Eyes from your PC through the standard software removal process, you will need to remove Window-Eyes using the Window-...
- GWKB1061 - Disabling Smart Tags in Microsoft Word - Symptom: When navigating through text, or modifying text, in Microsoft Word, you repeatedly hear the phrase, "Smart tag, undo auto action," or "Smart tag,"...
- GWKB1062 - Small-Talk Battery Does Not Hold Charge - Symptom: The Small-Talk Ultra battery does not hold a charge, will not charge at all, or does not charge properly.Cause:...
- GWKB1065 - Turning Off Sticky Keys In Windows Vista - Symptom: Sticky
keys dialog comes up while using Windows Vista and you don’t want it to.
Cause: There...
- GWKB1066 - Window-Eyes and Mouse Pointers - Window-Eyes and the Mouse Pointers
Did you know that Window-Eyes gives you the ability to hear the name of an active mouse pointer?
...
- GWKB1067 - Understanding Window-Eyes Mobile - Running applications from a removable device, such as a USB drive (also known as Flash or Pen drives), allows you to keep your most commonly used programs with you...
- GWKB1068 - Deploying Window-Eyes Through Group Policy - Using the silent install, it is possible to deploy Window-Eyes 6.1 using a group policy object. This document describes how to do so. It is assumed the reader...
- GWKB1069 - Window-Eyes Silent After Installing Under Windows Vista - Symptom: After installing Window-Eyes 6.1 under Windows Vista with the DECtalk Access 32 (Window-Eyes) set as the active synthesizer, Window-Eyes launches, but is silent.
- GWKB1070 - Window-Eyes Does Not Run Automatically After Installation - Symptom: After installing Window-Eyes 6.1 with startup options set to load Window-Eyes automatically, Window-Eyes does not launch automatically.
Cause:...
- GWKB1071 - Window-Eyes 6.1 Everlock Upgrade Information - Window-Eyes 6.1 Everlock upgrades use a new authorization scheme. There are a few things to note about this new scheme:Instead of having multiple license numbers,...
- GWKB1072 - Window-Eyes 6.1 LTO Upgrade Information - Window-Eyes 6.1 LTO (Lease To Own) upgrades use a new authorization scheme. There are a few things to note about this new scheme:The License Manager...
- GWKB1073 - Understanding Window-Eyes Video Support - To enable Window-Eyes to read information from the screen, Window-Eyes video support must be installed.Understanding Video Support in Adaptive SoftwareWhether you are installing...
- GWKB1074 - Window-Eyes API Functions Unavailable in Windows Vista - Symptom: Window-Eyes API functions under Windows Vista do not work as expected.Cause: Windows Vista security restrictions prohibit the Window-Eyes API...
- GWKB1076 - Window-Eyes is not picky about what graphic adapter you use. - There have been recent concerns regarding graphic adapters and Window-Eyes on new computers. Let me say that bottom line, Window-Eyes does not have any problems with one particular...
- GWKB1077 - Disabling the Graphical Interface in NOD32 - Please note that this article only applies to the older version 2.7 of Eset NOD32 anti-virus. It does not apply to newer versions and it does not apply...
- GWKB1081 - Window-Eyes 6.1 Patch for Miscellaneous Issues - Symptom: Three possible symptoms could exist:After installing Window-Eyes 6.1 with the DECtalk Access 32 (Window-Eyes) set as the
active synthesizer, Window-...
- GWKB1082 - Display Driver Error After Installing Window-Eyes Under Windows Vista -
Applies to: Window-Eyes version 6.1 or greater. Windows Vista, (Any 32-bit version.)Symptom: Window-Eyes gives the following error after installing on...
- GWKB1083 - Windows Vista Causes Window-Eyes To Crash When Navigating The Contacts Folder - Applies to: Window-Eyes version 6.1 only. Windows Vista,
(Any 32-bit version.)
Symptom: Window-Eyes crashes and you lose speech when you
open the...
- GWKB1084 - Software Speech Synthesizers - Getting Window-Eyes to sound exactly how you want is the job of a
speech synthesizer. Software speech synthesizers are the most popular
kind of synthesizer these days; Window-...
- GWKB1088 - Switching To The New ECI Eloquence Speech Synthesizer Included With Window-Eyes 7.0 - Window-Eyes 7.0 comes with a newer version of the Eloquence software synthesizer called ECI Eloquence 6.1. This version of Eloquence is directly tied to Window-Eyes and therefore does...
- GWKB1089 - Special Steps to Use Window-Eyes with ZoomText - Symptom: When using Window-Eyes and ZoomText at the same time, you may have hotkey conflicts.Cause: Since Window-Eyes and ZoomText are...
- GWKB1093 - Location of Window-Eyes Program and User Files - Beginning with version 6.1, Window-Eyes conforms to the Microsoft standard practice of keeping application files and user data files separate rather than combined in a single directory.
- GWKB1096 - Getting and Reading the Current Line Number in Word 2007 - Getting access to line numbers, and other miscellaneous document information, on the status line in Microsoft Word 2007 is easily accomplished in just a few steps:1. Open...
- GWKB1097 - Buying a New Computer That Works with Window-Eyes - So, you are ready to take the plunge and buy a new computer. This is usually a purchase that is well thought out, and typically happens every several years. Or,...
- GWKB1098 - Making Outlook say, "read, unread, attachment" and other tips regarding labeling graphics - If you are using Outlook, you typically like to know if the message has been read, if you haven't read it, or if there is an attachment. These items...
- GWKB1099 - Changing Spacing and Styles in Word 2007 - While sighted people have the ability to see blank lines that now exist in the new styles that Word 2007 incorporates, blind consumers cannot access them. The following...
- GWKB1106 - Window-Eyes and Mail Merge with Word 2007 -
Mail Merge with Word 2007
Microsoft Word provides you with the ability to mail merge. First, what is mail merge? It is where you have...
- GWKB1110 - Using Window-Eyes with Office 2007 (list of hotkeys) - When Office 2007 was introduced, it used a whole new concept called the Ribbon. The Ribbon replaced the menu system, and thus created many new and different hotkeys. To...
- GWKB1111 - Upgrading to Windows 7 with Window-Eyes - Before upgrading to Windows 7 through a supported operating system upgrade path, you will need to first uninstall Window-Eyes (after backing up any customized settings), and then re-...
- GWKB1112 - Startup Order Warning when Running ZoomText and Window-Eyes - Symptom: Under Windows Vista, or Windows 7, using a version of ZoomText prior to 9.18.5, and a version of Window-Eyes prior to 7.11, when running ZoomText...
- GWKB1113 - Deploying Window-Eyes using Microsoft System Center Configuration Manager 2007 - IntroductionMicrosoft System Center Configuration Manager 2007, or SCCM for short, is a tool used by organizations to easily manage a large number of client and...
- GWKB1115 - Getting to Know the GW Toolkit - The GW Toolkit is one of the building blocks used by most scripts that work with Window-Eyes. Window-Eyes provides a powerful scripting language to handle virtually any task....
- GWKB1116 - Twitter: How to Sign Up, Become a GW Micro Follower, and Retweet Using Window-Eyes - The following steps will walk you through signing up for Twitter, guide you through the process of becoming a follower of GW Micro on Twitter, and retweeting messages from...
- GWKB1120 - Disable Constant Refreshing While Typing Search Queries on Google's Webpage -
Symptom: When typing a search phrase on Google's website, the Window-Eyes Browse Mode buffer will reload numerous times, often with each key press....
- GWKB1121 - Improve software speech performance in Windows Vista and Windows 7 - Symptom: Under Windows Vista or Windows 7, software speech synthesizers such as DECtalk Access 32 and Eloquence are slow to respond.Cause: Windows...
- GWKB1122 - Installing Window-Eyes Onto a Netbook - Symptom: You seem unable to use the CD to install Window-Eyes onto a
netbook computer.
Cause: Some small portable computers such as...
- GWKB1123 - Using Window-Eyes with Office 2010 (list of hotkeys) - To help our customers better navigate the Ribbon, we have created a list of keystrokes for Word 2010, Excel...
- GWKB1124 - Working With Window-Eyes User Profiles - Working With Window-Eyes User Profiles
User profiles allow Window-Eyes to be customized with various speech environments either on a stand alone machine or across a...
- GWKB1125 - Custom Controls and Reclassing - Custom Controls and Reclassing
Â
This guide describes how to fix any problems with Window-Eyes and reclassing a custom control. For this guide, it is...
- GWKB1126 - Block Audio Ads and Popups on SendSpace and similar Websites with Internet Explorer -
Have you ever had the need to download a file from sites such as www.sendspace.com only to
be greeted by one or more nasty popup ads? These ads can...
- GWKB1127 - Reviewing a Web Page With the Mouse Pointer While Using Mozilla Firefox Version 4 or Thunderbird version 5 and newer - Symptom: When using Mozilla Firefox version 4 or Thunderbird version 5 or newer, reviewing web pages or emails using the mouse pointer is problematic.
...
- GWKB1128 - Converting Older Set Files So They Can Be Used In The Current Version Of Window-Eyes - Symptom: The current version of Window-Eyes is not recognizing set files which were created using an older version.
Cause: Set files which...
- GWKB2007 - Adobe Audition - Adobe Audition started life as a simple audio editor called Cool Edit Pro. In 2003, Adobe purchased the product from Syntrillium Software and after investing a significant amount...
- GWKB2008 - Window-Eyes and Windows 8 - Windows 8 support is available in Window-Eyes 8.0.0.0. A list of the latest features can be found on the
- GWKB2009 - How to Access the Thesaurus in Microsoft Word 2010 - There may be times when you need to access the Thesaurus in Microsoft Word 2010. It is important to know that there is a Microsoft bug in Word 2010...
- GWKB2012 - How to Change Window-Eyes Settings for the Login Screen - How to Change Window-Eyes Settings for the Login ScreenNote: The following steps apply when using Windows Vista or above. When at the...
- GWKB2013 - Reply to All in Outlook Using Window-Eyes - While in Microsoft Outlook, you may want to reply to all people in a message. Reply to all allows you to reply to the sender as well as everyone...
- GWKB2014 - Window-Eyes Remote Assistance - Have there been times that you have needed to help friends or family members with something on their computer, but you have had to try to talk them through...
- GWKB2015 - Optimizing the ReadIt software for use with Window-Eyes - The ReadIt Wand is a digital USB camera solution that includes a powerful software application enabling individuals who are blind or visually impaired to convert both printed materials and...
- GWKB2016 - Links Not Accessible in HTML Emails -
- GWKB2017 - Java and OpenOffice Accessibility - Java support was introduced with the release of Window-Eyes 8.0 Beta 1. This means that programs like OpenOffice will work with Window-Eyes. OpenOffice is an open-...
- GWKB2018 - Using Window-Eyes in Safe Mode - According to http://windows.microsoft.com/en-US/windows-vista/What-is-safe-mode, Safe Mode is a "...
- GWKB2019 - Can I use Window-Eyes on my Mac? - Starting in 2006, Apple began using Intel based processors and chipsets in their Macintosh computer systems and now all Apple computers including the MacBook Air, MacBook Pro, Mac Mini, iMac...
- GWKB2020 - Removing Toolbars in Internet Explorer - Symptom:If you are using Internet Explorer (IE) and have seen from time to time you are having focus issues or browse mode is not available...
- GWKB2021 - Using Windows 8 with Window-Eyes - Support for Windows 8 was introduced with the release of Window-Eyes 8.0 Beta 1. It supports all flavors of Windows 8 excluding Windows 8 RT.Window-Eyes...
- GWKB2022 - How to Unmute Your Sound with Window-Eyes - Starting in Window-Eyes 8.0 Beta 1, you have the ability to unmute your sound. This can be done in two ways:1. Window-Eyes can...
- GWKB2023 - Window-Eyes and Blackboard -
Question: What is Blackboard?Answer: Blackboard has become a common name among institutions of higher learning. Blackboard is a software tool that allows...
- GWKB2024 - Changing Comments in Word to Work with Window-Eyes - Symptom:When trying to read a comment in Microsoft Word with Window-Eyes, the comment cannot be read or you cannot exit the comment.
- GWKB2025 - Stop Attachments from Opening Automatically in Outlook 2010 - Symptom:In Outlook 2010, attachments automatically open without asking.Solution:There may be times in Outlook 2010 when attachments...
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