Browsing Category: Solution

  1. GWKB1021 - Window-Eyes Hook Errors Under Windows 9X/Me - Symptom: When you launch Window-Eyes 5.0, or earlier, under Windows 9X/Me, you may receive an error that says: LoadCursor: Could not create...
  2. GWKB1023 - Serial Synthesizer Not Working - Symptom: Serial synthesizer, such as the DECtalk Express, are either not detected by Window-Eyes, or are not speaking correctly, such as random characters. ...
  3. GWKB1038 - No Interruptability in Internet Explorer - Symptom: After launching Internet Explorer, Window-Eyes interruptability is non-existent, keystrokes are ignored, and menus and dialogs are not readable with any hot key, or key press.
  4. GWKB1041 - ZoomText Not Tracking Focus with Window-Eyes - Symptom: When running ZoomText 8.1 (or greater) in conjunction with Window-Eyes, ZoomText will not track correctly when focus moves around the screen. ZoomText hot keys may also...
  5. GWKB1044 - Previously Accessible ActiveX Controls No Longer Speak - Symptom: Web pages containing accessible ActiveX controls (like Flash) no longer read automatically, and instead display a control called "inactive button" which, when pressed, simply...
  6. GWKB1046 - Using the Braille Sense as a Refreshable Braille Display with JAWS - Symptom: Braille Sense does not appear to be supported by JAWS.Cause: Freedom Scientific does not believe it "makes good business sense&...
  7. GWKB1052 - Internet Explorer 7 RC1 Causes Startup Problems - Symptom: After installing Internet Explorer 7 RC1 (or a version of Internet Explorer 7 prior to the final released version), Window-Eyes Load Before Startup no longer appears...
  8. GWKB1055 - Window-Eyes Speaks "Go To" Continuously in Microsoft Word - Symptom: While working in Microsoft Word, Window-Eyes continually speaks the phrase “Go to” or “Go to, Control G.” Cause: By default,...
  9. GWKB1057 - Arrowing Through Combo Box Items on Web Pages Automatically Loads New Page - Symptom: When you navigate to a combo box on a web page, press ENTER to turn off Browse Mode, and then down arrow to move through the...
  10. GWKB1059 - Braille Sense Reports Incorrect Battery Status and/or Discharges Rapidly - These instructions are relevant to all firmware versions up to 5.51 of all Sense notetakers. The term "Sense notetaker" is used to refer to all Braille Sense...
  11. GWKB1061 - Disabling Smart Tags in Microsoft Word - Symptom: When navigating through text, or modifying text, in Microsoft Word, you repeatedly hear the phrase, "Smart tag, undo auto action," or "Smart tag,"...
  12. GWKB1062 - Small-Talk Battery Does Not Hold Charge - Symptom: The Small-Talk Ultra battery does not hold a charge, will not charge at all, or does not charge properly.Cause:...
  13. GWKB1065 - Turning Off Sticky Keys In Windows Vista - Symptom: Sticky keys dialog comes up while using Windows Vista and you don’t want it to. Cause: There...
  14. GWKB1069 - Window-Eyes Silent After Installing Under Windows Vista - Symptom: After installing Window-Eyes 6.1 under Windows Vista with the DECtalk Access 32 (Window-Eyes) set as the active synthesizer, Window-Eyes launches, but is silent.
  15. GWKB1070 - Window-Eyes Does Not Run Automatically After Installation - Symptom: After installing Window-Eyes 6.1 with startup options set to load Window-Eyes automatically, Window-Eyes does not launch automatically. Cause:...
  16. GWKB1074 - Window-Eyes API Functions Unavailable in Windows Vista - Symptom: Window-Eyes API functions under Windows Vista do not work as expected.Cause: Windows Vista security restrictions prohibit the Window-Eyes API...
  17. GWKB1081 - Window-Eyes 6.1 Patch for Miscellaneous Issues - Symptom: Three possible symptoms could exist:After installing Window-Eyes 6.1 with the DECtalk Access 32 (Window-Eyes) set as the active synthesizer, Window-...
  18. GWKB1082 - Display Driver Error After Installing Window-Eyes Under Windows Vista - Applies to: Window-Eyes version 6.1 or greater. Windows Vista, (Any 32-bit version.)Symptom: Window-Eyes gives the following error after installing on...
  19. GWKB1083 - Windows Vista Causes Window-Eyes To Crash When Navigating The Contacts Folder - Applies to: Window-Eyes version 6.1 only. Windows Vista, (Any 32-bit version.) Symptom: Window-Eyes crashes and you lose speech when you open the...
  20. GWKB1089 - Special Steps to Use Window-Eyes with ZoomText - Symptom: When using Window-Eyes and ZoomText at the same time, you may have hotkey conflicts.Cause: Since Window-Eyes and ZoomText are...
  21. GWKB1112 - Startup Order Warning when Running ZoomText and Window-Eyes - Symptom: Under Windows Vista, or Windows 7, using a version of ZoomText prior to 9.18.5, and a version of Window-Eyes prior to 7.11, when running ZoomText...
  22. GWKB1120 - Disable Constant Refreshing While Typing Search Queries on Google's Webpage - Symptom: When typing a search phrase on Google's website, the Window-Eyes Browse Mode buffer will reload numerous times, often with each key press....
  23. GWKB1121 - Improve software speech performance in Windows Vista and Windows 7 - Symptom: Under Windows Vista or Windows 7, software speech synthesizers such as DECtalk Access 32 and Eloquence are slow to respond.Cause: Windows...
  24. GWKB1122 - Installing Window-Eyes Onto a Netbook - Symptom: You seem unable to use the CD to install Window-Eyes onto a netbook computer. Cause: Some small portable computers such as...
  25. GWKB1127 - Reviewing a Web Page With the Mouse Pointer While Using Mozilla Firefox Version 4 or Thunderbird version 5 and newer - Symptom: When using Mozilla Firefox version 4 or Thunderbird version 5 or newer, reviewing web pages or emails using the mouse pointer is problematic. ...
  26. GWKB2015 - Optimizing the ReadIt software for use with Window-Eyes - The ReadIt Wand is a digital USB camera solution that includes a powerful software application enabling individuals who are blind or visually impaired to convert both printed materials and...
  27. GWKB2016 - Links Not Accessible in HTML Emails -
  28. GWKB2024 - Changing Comments in Word to Work with Window-Eyes - Symptom:When trying to read a comment in Microsoft Word with Window-Eyes, the comment cannot be read or you cannot exit the comment.
  29. GWKB2025 - Stop Attachments from Opening Automatically in Outlook 2010 - Symptom:In Outlook 2010, attachments automatically open without asking.Solution:There may be times in Outlook 2010 when attachments...