GWKB1052 : Internet Explorer 7 RC1 Causes Startup ProblemsProduct: Window-Eyes
Author: Aaron Smith
Date Added: 09/19/2006
Last Modified: 09/19/2006
Symptom: After installing Internet Explorer 7 RC1 (or a version of Internet Explorer 7 prior to the final released version), Window-Eyes Load Before Startup no longer appears to work when using a login screen under Windows XP (i.e. Window-Eyes either does not launch at the login screen, or is silent at the login screen).
Cause: Internet Explorer 7 requires the existence of a specific registry key that does not occur on systems that have upgraded from earlier versions of Windows to Windows XP SP2.
Solution: The registry key that Internet Explorer 7 is looking for needs to be created, using one of the following two steps.
Download the Internet Explorer 7 Startup Fix registry file. Once downloaded, select the file, and press ENTER. You will receive a prompt stating:
Are you sure you want to add the information in InternetExplorer7LBS.reg to the registry? Yes/No
Select the Yes button. You will then receive a prompt stating:
Information in InternetExplorer7LBS.reg has been successfully entered into the registry. OK
Select the OK button, and reboot your machine.
WARNING: THE FOLLOWING STEPS ARE FOR ADVANCED USERS ONLY. BEGINNER USERS SHOULD USE THE PREVIOUS METHOD FOR CORRECTING THIS PROBLEM.
1. Open the Registry Editor by typing regedit in the run dialog in the Start Menu, and pressing ENTER
2. Navigate to the following key: HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
3. TAB to the key list view
4. Press SHIFT-F10 to bring up the context menu
5. Press N for New
6. Press D for DWORD
7. Type 1806, and press ENTER
8. Press ALT-F4 to close the Registry Editor
Upon reboot, Window-Eyes Load Before Startup should resume normally at the Windows XP login prompt.