GWKB1041 : ZoomText Not Tracking Focus with Window-Eyes

Product: Window-Eyes
Author: Aaron Smith
Date Added: 02/17/2006
Last Modified: 02/17/2006

Symptom: When running ZoomText 8.1 (or greater) in conjunction with Window-Eyes, ZoomText will not track correctly when focus moves around the screen. ZoomText hot keys may also not function as expected.

Cause: Window-Eyes is incorrectly communicating with ZoomText 8.1 (or greater).

Solution: ZoomText users will need to download and install a Window-Eyes 5.5 patch. This patch is only necessary for ZoomText users of 8.1 or greater. If you're using a version of ZoomText less than 8.1, you do not need this patch. If you are using a version of Window-Eyes less than 5.5, you do not need this patch. If you are not a ZoomText user, you do not need this patch. This patch should only be installed by users of Window-Eyes 5.5 and ZoomText 8.1 or greater.

Zoom Text users, select the link below to download the patch to your computer. Once it has downloaded successfully, open the patch file, and follow the prompts. Once the patch has been applied, you will need to reboot your computer. Once your computer has rebooted after applying the patch, the focus issue and hot key issue described above will be resolved.

Download Window-Eyes 5.5 R1

If you are using ZoomText with a version of Window-Eyes prior to 5.5, and are experiencing these types of problems, you will need to upgrade to Window-Eyes 5.5, and then install the Window-Eyes 5.5 R1 patch. To check for available Window-Eyes upgrades, select the following link, and enter your serial number when prompted:

Check for Window-Eyes Upgrades