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Date: Tue, 19 May 2009 23:04:00 -0400
From: Aaron Smith <aaron@gwmicro.com>
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To: Munawar Bijani <munawarb@gmail.com>
CC: gw-info@gwmicro.com
Subject: Re: W E 7.1: when?
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On 5/19/2009 10:22 PM, Munawar Bijani wrote:
> I agree with you on this one. I heard "April" and it's almost the end of
> May.
April. May. June. Aren't we talking 6 of one, half-dozen of the other?
We gave an estimate, never a concrete date, and we're still in that
ballpark area.
> Sure, it was an honest guess on GW's part but they could have
> updated their blog with more current information
Our last update was on April 30th
(http://www.gwmicro.com/Support/GW-Info_Archives/index.php?postID=36654). Point
taken about updating the blog, though. That is, after all, why it's there.
> I know that if Freedom Scientific would have said
> April and then not posted anything, they would have gotten a lot of bad
> publicity
There are those companies who release whether they're ready or not
simply because they gave a date, or because they have a deadline. We're
not one of those companies. We don't have shareholders. We have
customers. And we do not, and will not, release software that is not up
to par with what our customers demand in terms of performance,
stability, and reliability. No matter how loudly they clamor for it.
We'd rather get beat up for not releasing in time than get beat up for
releasing a stinking pile of crap just for the sake of some arbitrary
date. I understand the other side of that argument; release dates are
necessary for budget planning, and financial procurement cycles. But
this is a free upgrade, so that soapbox doesn't apply.
> Again, I understand GW's position on this from a developer's perspective, but if
> we're not officially told that it won't be April after all, we can't be
> expected to know it.
It's official: Window-Eyes 7.1 was not released in April. <grin> The
group was told (see the link above). I'm just not sure you were around
to hear it. That's no one's fault. It's just the way the bits fell.
I will give you a quick update while I'm here. The majority of the work
for Window-Eyes 7.1 is complete. We're working our way through a small
list of Braille issues, and then we'll start the process of getting a
release out to everyone.
Remember, this is a free upgrade. While you've paid good, hard earned
money for Window-Eyes, the upgrade is substantial for absolutely no cost
(aside from the cost of a CD if you want to install under a 64-bit OS).
Aaron
--
To insure that you receive proper support, please include all past
correspondence (where applicable), and any relevant information
pertinent to your situation when submitting a problem report to the GW
Micro Technical Support Team.
Aaron Smith
GW Micro
Phone: 260/489-3671
Fax: 260/489-2608
WWW: http://www.gwmicro.com
FTP: ftp://ftp.gwmicro.com
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Date: Tue, 19 May 2009 23:04:00 -0400
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To: Munawar Bijani <munawarb@gmail.com>
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Subject: Re: W E 7.1: when?
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On 5/19/2009 10:22 PM, Munawar Bijani wrote:
> I agree with you on this one. I heard "April" and it's almost the end of
> May.
April. May. June. Aren't we talking 6 of one, half-dozen of the other?
We gave an estimate, never a concrete date, and we're still in that
ballpark area.
> Sure, it was an honest guess on GW's part but they could have
> updated their blog with more current information
Our last update was on April 30th
(http://www.gwmicro.com/Support/GW-Info_Archives/index.php?postID=36654). Point
taken about updating the blog, though. That is, after all, why it's there.
> I know that if Freedom Scientific would have said
> April and then not posted anything, they would have gotten a lot of bad
> publicity
There are those companies who release whether they're ready or not
simply because they gave a date, or because they have a deadline. We're
not one of those companies. We don't have shareholders. We have
customers. And we do not, and will not, release software that is not up
to par with what our customers demand in terms of performance,
stability, and reliability. No matter how loudly they clamor for it.
We'd rather get beat up for not releasing in time than get beat up for
releasing a stinking pile of crap just for the sake of some arbitrary
date. I understand the other side of that argument; release dates are
necessary for budget planning, and financial procurement cycles. But
this is a free upgrade, so that soapbox doesn't apply.
> Again, I understand GW's position on this from a developer's perspective, but if
> we're not officially told that it won't be April after all, we can't be
> expected to know it.
It's official: Window-Eyes 7.1 was not released in April. <grin> The
group was told (see the link above). I'm just not sure you were around
to hear it. That's no one's fault. It's just the way the bits fell.
I will give you a quick update while I'm here. The majority of the work
for Window-Eyes 7.1 is complete. We're working our way through a small
list of Braille issues, and then we'll start the process of getting a
release out to everyone.
Remember, this is a free upgrade. While you've paid good, hard earned
money for Window-Eyes, the upgrade is substantial for absolutely no cost
(aside from the cost of a CD if you want to install under a 64-bit OS).
Aaron
--
To insure that you receive proper support, please include all past
correspondence (where applicable), and any relevant information
pertinent to your situation when submitting a problem report to the GW
Micro Technical Support Team.
Aaron Smith
GW Micro
Phone: 260/489-3671
Fax: 260/489-2608
WWW: http://www.gwmicro.com
FTP: ftp://ftp.gwmicro.com
Technical Support & Web Development
If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending
your message to gw-info@gwmicro.com so the entire list will receive it.
All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search
form at the bottom of the page.
If you wish to unsubscribe from this list, send a message to
listserv@gwmicro.com and include leave gw-info in the body
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