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From:

 Aaron Smith

Subject:

 GW Micro Listserv Update

Date:

 Sun, Feb 14, 2010 10:31:33 pm
Greetings,

First of all, we would like to apologize for the recent barrage of
indecent messages to various GW Micro lists. We have taken steps to
minimize this problem enough to turn our email lists back on. While this
problem may crop up again in the future, rest assured that we take it
seriously, and are actively pursuing strategies to keep our list content
respectful and on topic.

Thank you to everyone who notified us of the problem. Your commitment to
GW Micro is what makes our services as good as they are.

Understand that these messages did not originate from GW Micro staff
members, nor did they originate from the people whose names and emails
graced the from field. In other words, they were spoofs, meaning they
were forged to look as though they came from a specific individual, when
in fact they came from another.

We are very proud of the freedom that the GW Micro email lists provide
for all members. There are times, however, when that freedom is abused
by those seeking to do harm in some way or another. While we recognize
that this potential threat exists, we do not feel it warrants any kind
of list lock-down or moderation. Our list members are typically wise
enough, and know us well enough, to know what to do with a message that
contains questionable content.

Let me leave you with one additional thought. When you reply to an email
message, that entire message becomes editable. That means, not only can
you add your reply, but you can also edit the content from the original
message. While one could conceivably use that opportunity to make the
original message author say things he or she did not intend to say, it
also provides you with the opportunity to clean up the messages you're
replying to or commenting on. This technique is a fantastic way to
minimize the size of your message by limiting its content to only that
text which contributes to the conversation. It also (and here's the
important part of this thought) allows you to strip out words, phrases,
even whole paragraphs that are offensive, abusive, or disrespectful.
When you reply to a message that contains content you'd rather not be
privy to, but choose not to remove said content, you are helping to
spread the information you disagreed with in the first place.

It behooves us all to take a few minutes to compose ourselves when
replying, and think about what everyone else is going to read once the
send button is selected.

Just some food for thought.

Please feel free to re-engage in vigorous and on-topic list discussion.

Aaron


--
Aaron Smith
Product Support Specialist * Web Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com

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pertinent to your situation when submitting a problem report to the GW
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