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From:
Jeremy C.Subject:
RE: YesterdayDate:
Tue, Mar 21, 2006 2:17:58 pmSandra,
You are correct that you can use the mouse to open the attachment, but
Outlook does not allow keystrokes to access the attachment without accessing
the File menu. For example, you cannot press SHIFT-TAB to get to the
attachment like you can in Outlook Express. However, your idea to use the
mouse is a great solution for Martha.
Jeremy Curry
GW Micro, Inc.
"The voice of vision."
Phone: (260) 489-3671
Fax: (260) 489-2608
Email: jeremy@gwmicro.com
Website: www.gwmicro.com
-----Original Message-----
From: Sandra Fouts [mailto:Sandra.Fouts@arkansasag.gov]
Sent: Tuesday, March 21, 2006 12:58 PM
To: Jeremy C.
Cc: gw-info@gwmicro.com
Subject: RE: Yesterday
No. You do not have to go to the file menu and save the attachment I
think there is different things that people do. I thit enter on the
message, use the number pad, start at the top of he message, arrow
with the number 2 key, usually the name of the attachment is right
above the word, attachment, I use that left mouse button and double
click on it. And It will give you a choice if you want to save or open
it. I think there is a shift you can use to also get to the attachment.
Idon't remember.
Sandra Fouts
Phone Counselor
Arkansas Attorney General's Office
323 Center Street, Ste 200
Little Rock, AR
501-371-2303
Fax 501-682-8118
-----Original Message-----
From: Jeremy C. [mailto:jeremy@gwmicro.com]
Sent: Tuesday, March 21, 2006 11:44 AM
To: 'Loescher, Martha'
Cc: gw-info@gwmicro.com
Subject: RE: Yesterday
Hi Martha,
What you were experiencing was a problem with the Intel video drivers.
Sometime, the hot keys Intel uses for various video settings conflict
with Window-Eyes hot keys, such as CTRL-ALT-RIGHT ARROW. You can go in
to the Control Panel in Windows, and under the Intel settings, you will
find a checkbox to turn off the hot keys for the Intel video driver.
Regarding Outlook, you will need to go to the File menu, and save the
attachment because Outlook does not give you another way to access the
attachment.
Jeremy Curry
GW Micro, Inc.
"The voice of vision."
Phone: (260) 489-3671
Fax: (260) 489-2608
Email: jeremy@gwmicro.com
Website: www.gwmicro.com
________________________________
From: Loescher, Martha [mailto:Martha.Loescher@dnr.state.oh.us]
Sent: Tuesday, March 21, 2006 9:49 AM
To: gw-info@gwmicro.com
Subject: Yesterday
Yesterday was a very interesting morning. I had been studying about
Window-Eyes on the Friday before and so expected things to go on as
usual.
I booted up, and nothing in my email would read. I noticed when I
booted up and was about to log on, that it said something about size.
But I wondered if something was up with the screen.
I called a friend, and she laughed and said my screen was turned
sideways. I'd never heard of such a thing. She tried a few things, but
nothing happened.
We finally called the Office of Information and Technology (known as
OIT) and the man remotely logged on to my computer so he could take a
look. It's amazing to me how one person in one building can log on to
another computer across the complex without blinking.
Anyway, he tried different things, and couldn't find the "rotate" option
in the control panel. He tried several times and couldn't find it.
Finally, he updated my video card, I rebooted, and things looked sort of
ok. He found the option he was looking for, did some other things, and
I was back in business. My friend said she was glad, because her neck
hurt, trying to look sideways!
She mentioned about something up with Window-Eyes, and I said that was
my department, and, if necessary, I could call for support.
Went into the email (we use Microsoft Outlook here) and still couldn't
figure out what was up. Kept outlook on the screen, and went into WE
control panel. went into "General", thought I'd press V and see what
happened. Trumpet sound! I could read again! I have the keyboard
voice off as I can't stand letters/words being told me as I type.
Anyway, all turned out well, and I was happy.
Now, I have a small question. The We Manual has no detailed section
about email. I couldn't find it anyway. How does one find and open
attachments in outlook with Window-eyes? I'm going to email myself and
attach something, and see if what I'm thinking works. I'll let you
know. Meanwhile, maybe someone has an idea or two.
Thanks all! Sorry to be so long, but I thought it'd be an interesting
story to tell!
Martha Loescher, Secretary
ODNR Division of Watercraft
2045 Morse Rd
Bldg A-3
Columbus OH 43229
Phone: 614-265-6774
Email: martha.loescher@dnr.state.oh.us
If you reply to this message it will be delivered to the original sender
only. If your reply would benefit others on the list and your message
is related to GW Micro, then please consider sending your message to
gw-info@gwmicro.com so the entire list will receive it.
If you wish to unsubscribe from this list, send a message to
listserv@gwmicro.com and include leave gw-info in the body of the
message.
__________ NOD32 1.1453 (20060321) Information __________
This message was checked by NOD32 antivirus system.
http://www.eset.com
If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending
your message to gw-info@gwmicro.com so the entire list will receive it.
If you wish to unsubscribe from this list, send a message to
listserv@gwmicro.com and include leave gw-info in the body
of the message.
__________ NOD32 1.1453 (20060321) Information __________
This message was checked by NOD32 antivirus system.
http://www.eset.com
If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending
your message to gw-info@gwmicro.com so the entire list will receive it.
If you wish to unsubscribe from this list, send a message to
listserv@gwmicro.com and include leave gw-info in the body
of the message.
.
You are correct that you can use the mouse to open the attachment, but
Outlook does not allow keystrokes to access the attachment without accessing
the File menu. For example, you cannot press SHIFT-TAB to get to the
attachment like you can in Outlook Express. However, your idea to use the
mouse is a great solution for Martha.
Jeremy Curry
GW Micro, Inc.
"The voice of vision."
Phone: (260) 489-3671
Fax: (260) 489-2608
Email: jeremy@gwmicro.com
Website: www.gwmicro.com
-----Original Message-----
From: Sandra Fouts [mailto:Sandra.Fouts@arkansasag.gov]
Sent: Tuesday, March 21, 2006 12:58 PM
To: Jeremy C.
Cc: gw-info@gwmicro.com
Subject: RE: Yesterday
No. You do not have to go to the file menu and save the attachment I
think there is different things that people do. I thit enter on the
message, use the number pad, start at the top of he message, arrow
with the number 2 key, usually the name of the attachment is right
above the word, attachment, I use that left mouse button and double
click on it. And It will give you a choice if you want to save or open
it. I think there is a shift you can use to also get to the attachment.
Idon't remember.
Sandra Fouts
Phone Counselor
Arkansas Attorney General's Office
323 Center Street, Ste 200
Little Rock, AR
501-371-2303
Fax 501-682-8118
-----Original Message-----
From: Jeremy C. [mailto:jeremy@gwmicro.com]
Sent: Tuesday, March 21, 2006 11:44 AM
To: 'Loescher, Martha'
Cc: gw-info@gwmicro.com
Subject: RE: Yesterday
Hi Martha,
What you were experiencing was a problem with the Intel video drivers.
Sometime, the hot keys Intel uses for various video settings conflict
with Window-Eyes hot keys, such as CTRL-ALT-RIGHT ARROW. You can go in
to the Control Panel in Windows, and under the Intel settings, you will
find a checkbox to turn off the hot keys for the Intel video driver.
Regarding Outlook, you will need to go to the File menu, and save the
attachment because Outlook does not give you another way to access the
attachment.
Jeremy Curry
GW Micro, Inc.
"The voice of vision."
Phone: (260) 489-3671
Fax: (260) 489-2608
Email: jeremy@gwmicro.com
Website: www.gwmicro.com
________________________________
From: Loescher, Martha [mailto:Martha.Loescher@dnr.state.oh.us]
Sent: Tuesday, March 21, 2006 9:49 AM
To: gw-info@gwmicro.com
Subject: Yesterday
Yesterday was a very interesting morning. I had been studying about
Window-Eyes on the Friday before and so expected things to go on as
usual.
I booted up, and nothing in my email would read. I noticed when I
booted up and was about to log on, that it said something about size.
But I wondered if something was up with the screen.
I called a friend, and she laughed and said my screen was turned
sideways. I'd never heard of such a thing. She tried a few things, but
nothing happened.
We finally called the Office of Information and Technology (known as
OIT) and the man remotely logged on to my computer so he could take a
look. It's amazing to me how one person in one building can log on to
another computer across the complex without blinking.
Anyway, he tried different things, and couldn't find the "rotate" option
in the control panel. He tried several times and couldn't find it.
Finally, he updated my video card, I rebooted, and things looked sort of
ok. He found the option he was looking for, did some other things, and
I was back in business. My friend said she was glad, because her neck
hurt, trying to look sideways!
She mentioned about something up with Window-Eyes, and I said that was
my department, and, if necessary, I could call for support.
Went into the email (we use Microsoft Outlook here) and still couldn't
figure out what was up. Kept outlook on the screen, and went into WE
control panel. went into "General", thought I'd press V and see what
happened. Trumpet sound! I could read again! I have the keyboard
voice off as I can't stand letters/words being told me as I type.
Anyway, all turned out well, and I was happy.
Now, I have a small question. The We Manual has no detailed section
about email. I couldn't find it anyway. How does one find and open
attachments in outlook with Window-eyes? I'm going to email myself and
attach something, and see if what I'm thinking works. I'll let you
know. Meanwhile, maybe someone has an idea or two.
Thanks all! Sorry to be so long, but I thought it'd be an interesting
story to tell!
Martha Loescher, Secretary
ODNR Division of Watercraft
2045 Morse Rd
Bldg A-3
Columbus OH 43229
Phone: 614-265-6774
Email: martha.loescher@dnr.state.oh.us
If you reply to this message it will be delivered to the original sender
only. If your reply would benefit others on the list and your message
is related to GW Micro, then please consider sending your message to
gw-info@gwmicro.com so the entire list will receive it.
If you wish to unsubscribe from this list, send a message to
listserv@gwmicro.com and include leave gw-info in the body of the
message.
__________ NOD32 1.1453 (20060321) Information __________
This message was checked by NOD32 antivirus system.
http://www.eset.com
If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending
your message to gw-info@gwmicro.com so the entire list will receive it.
If you wish to unsubscribe from this list, send a message to
listserv@gwmicro.com and include leave gw-info in the body
of the message.
__________ NOD32 1.1453 (20060321) Information __________
This message was checked by NOD32 antivirus system.
http://www.eset.com
If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending
your message to gw-info@gwmicro.com so the entire list will receive it.
If you wish to unsubscribe from this list, send a message to
listserv@gwmicro.com and include leave gw-info in the body
of the message.
.
