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From:

 Chris Skarstad <rascal0826@verizon.net>

Subject:

 Re: Serious Speech Problems

Date:

 Sun, Jun 16, 2013 4:33:35 pm
Hi Barbara

Since you don't have speech on your desktop, what you could do is go to
your pc, open the run dialogue with the windows key, plus the letter r,
and then type,
http://www.SaToGo.com
that's s, a, t, o, g, o.com
then press enter. you'll be asked to press enter to begin so go ahead
and do that. after that, you'll be asked to press control plus r to
continue, sometimes you have to try this twice because the dialogue
comes up after the spoken prompt. You may be asked to do this twice, so
go ahead and do that. You know you're successful when you hear a few
assending musical tones, followed by a log on screen. if you don't have
an account with them, it's ok, you can log in as a guest. The point of
this whole thing is so you can have speech just long enough so you can
investigate what might be going on with window-eyes.

The first thing I'd check is to see if maybe the volume of the sound
card window-eyes uses hasn't been turned down to 0 or something, or
possibly muted. i know sometimes after closing a program, Window-eyes
takes a second to start talking again but there's a bit of a few second
lag there, there doesn't seem to be any real rhyme or reason to it. I
wouldn't ordinarily talk about them on this list because it's a respect
thing for GW Micro but I don't want you to have to cart your pc all the
way over to your computer guy if this is something you can fix yourself
if you have the right tools for the job.
Sa to go will help you at least figure out what's going on, and if you
have more questions we can help further.

I hope this helps a bit.













On 6/16/2013 4:06 PM, Barbara Sheinbein wrote:
>
> Hello All,
>
> I am having a problem with Window-Eyes 8.2. I have Windows 7, 64 bit
> on my desktop. I am using my laptop right now because of the speech
> issues. I have kept Windows itself updated.
>
> A couple of weeks or so ago, my speech stopped. My computer otherwise
> seemed to be working fine. With sighted help, I attempted to
> uninstall WE. I could not and had to use the emergency uninstall.
> When I reinstalled WE, it still did not work. I did also check my
> physical speaker and it is working.
>
> I have 2 sound cards. One is used exclusively by WE and the other
> sound card has all other computer sounds. That sound card is working
> fine; not the wE one.
>
> I took my computer to my computer man. He repeated all my steps and
> had no different results. He then went into the registry and deleted
> all WE items. After reinstalling WE, my computer and WE worked.
>
> Today, my speechch stopped again. It appears to be the same issues.
> I do not have sighted assistance at the moment to verify things, but I
> can hear Windows boot up.
>
> I have been thinking back on this. The first time, my speech went out
> I had just closed Open Book software. Today I was using Goldwave. It
> may have something to do with using 2 sound cards or a related software.
>
> Could my sound card drivers be corrupted? Any other ideas?
>
> I am also having an unrelated problem with my laptop. It is also
> Windows 7, 64 bit with WE 8.2 I have only 1 sound card for my
> laptop. I am using Office 2007. When I use the spell check, things
> become very sluggish. Today in fact, speech stopped and I had to
> reboot. I have also noticed this using the spell check in Outlook.
> Any ideas here?
>
> Thanks in advance for any ideas.
>
> Barbara
>
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