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From:

 Stephen Clower <steve@gwmicro.com>

Subject:

 Re: Window-Eyes Thinks It's Already Running, but It's Not

Date:

 Wed, May 22, 2013 12:09:58 pm
Christopher,

When this happens again, open up the task manager and ensure wineyes.exe
isn't running. If it is, end the process tree, and you should be able to
launch it again. If it failed to shut down cleanly, then this residual
process would explain the symptoms you describe.

Steve

On 5/22/2013 11:50 AM, Christopher Gray wrote:
> Hi:
>
> I routinely work with two screen readers, Window-Eyes and Cobra. This
> has been a great arrangement for some time.
>
> However, Suddenly it seems the case that Window-Eyes often thinks it
> is running when it is not. Here is a scenario:
>
> 1. Boot up the computer. Cobra comes up as the default screen reader.
>
> 2. Use the computer for a while.
>
> 3. Shutdown Cobra and open Window-Eyes. WE gives the message that it
> is already running.
>
> This does not always happen, and right after a boot if I immediately
> shutdown Cobra and open WE it usually will cooperate.
>
> Any advice will be appreciated.
>
> Thanks.
>
> Chris
>
>
> ----------------------------------------
> Christopher Gray, Executive Director
> Missouri Council of the Blind
>
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> St. Louis, MO 63109
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--
Stephen Clower
Product support specialist & App Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
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