GW Micro - Support - Email List Archives

The GW-Info list is a discussion list, which can be very active with many messages per day. Any subscriber of the GW-Info list has the ability to post on-topic messages.

From:

<fenderwal@sbcglobal.net>

Subject:

RE: WE problem

Date:

Mon, Mar 26, 2012 7:31:06 pm

This is a multi-part message in MIME format.

------=_NextPart_000_000F_01CD0B7E.9C350E40
Content-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: 7bit

That's another thing WE was doing after I ran Ad-Aware and removed some
MRU's. Every time I launched IE, the Win Xp exclamation sound sounded and
the message, "WE is already running" popped up with an OK button. As I
reported in a message with the subject fair warning, it is possible that
some anti virus or anti spyware programs can damage WE by removing objects
WE needs to operate properly. The solution for me was to save my character,
key label, and exceptions dictionaries, then remove and reinstall WE.

_____

From: Piotrek [mailto:obywatelpw@gmail.com]
Sent: Monday, March 26, 2012 5:06 PM
To: gw-info@gwmicro.com
Subject: WE problem

Hi,

I have such a problem with WE. When I start my pC, after loading system WE
tries to start even though it's been already working. That's happening few
times and my pc hangs up. I think it's happening after messing around by
Symantec so called Support. Please tell me what to do with it? Window-eyes
worked well before my unfortunate decision to agree about remote "support".

My OS is Win Xp sp3 He and Window-eyes 7.5.3.

Thanks

If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to gw-info@gwmicro.com so the entire list will receive it.

GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
------=_NextPart_000_000F_01CD0B7E.9C350E40
Content-Type: text/html;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns="http://www.w3.org/TR/REC-html40">;

<head>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">

<style>

</style>

</head>

<body bgcolor=white lang=EN-US link=blue vlink=purple>

<div class=Section1>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>That’s another thing WE was doing after I ran
Ad-Aware and removed some MRU’s. Every time I launched IE, the Win Xp
exclamation sound sounded and the message, “WE is already running” popped up
with an OK button. As I reported in a message with the subject fair warning, it
is possible that some anti virus or anti spyware programs can damage WE by
removing objects WE needs to operate properly. The solution for me was to save
my character, key label, and exceptions dictionaries, then remove and reinstall
WE. <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>

<div>

<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>

<hr size=2 width="100%" align=center tabindex=-1>

</span></font></div>

<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Piotrek
[mailto:obywatelpw@gmail.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, March 26, 2012 5:06
PM<br>
<b><span style='font-weight:bold'>To:</span></b> gw-info@gwmicro.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> WE problem</span></font><o:p></o:p></p>

</div>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>

<div>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>        Hi,</span></font><o:p></o:p></p>

</div>

<div>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have such a problem with WE. When I start my pC, after
loading system WE tries to start even though it's been already working.
That's happening few times and my pc hangs up. I think it's happening after
messing around by Symantec so called Support. Please tell me what to do with
it? Window-eyes worked well before my unfortunate decision to
agree about remote "support".</span></font><o:p></o:p></p>

</div>

<div>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>My OS is Win Xp sp3 He and Window-eyes 7.5.3.</span></font><o:p></o:p></p>

</div>

<div>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thanks</span></font><o:p></o:p></p>

</div>

</div>

</body>

</html>

------=_NextPart_000_000F_01CD0B7E.9C350E40--