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From:
Robin_Van_Lant@Key.comSubject:
Fw: Accessibility of Turbo Tax and Other Intuit ProductsDate:
Fri, Jul 30, 2010 2:15:07 pmVery nicely written, Richard. I have also send an email. I"m a 15-year
user of Quicken, but finding it harder and harder as my vision decreases
and new versions of Quicken are released. I have no interest in TurboTax,
but mentioned it in my email, as well as Quickbooks.
_________________________________
Robin Van Lant, Program Manager
Key Equipment Finance
Tel: 720-304-1060
----- Forwarded by Robin Van Lant/RM/LTC/KeyCorp on 07/30/2010 12:12 PM
-----
"Petty, Richard"
07/30/2010 11:35 AM
To
"wecare@intuit.com"
cc
"gw-info@gwmicro.com"
Subject
Accessibility of Turbo Tax and Other Intuit Products
ATTN: Mark; Office of the President
As a person who is blind and a user of screen reading software, I would
like to be able to use off-the-shelf software to handle my own taxes and
personal finances. At present, this is not possible with your products,
with the exception of the online version of TurboTax--although its access
is limited and cumbersome at best.
A larger percentage of the population of persons with visual impairments
uses computers than the public at large. We use computers for work, for
managing our households, and even online banking. I use the Wells Fargo
bank site and find it especially accessible and a good model of how an
organization can make their Web service accessible. I use other bank sites
and they're generally accessible--although to a lesser degree than Wells
Fargo.
I believe you would find enough of a user base to make your efforts to add
accessibility worthwhile. Regardless, it might well be that even small and
relatively simple changes would have a huge impact for those of us who use
screen readers. I use the GW Micro Window Eyes software. The staff of GW
Micro would surely be helpful in working with you to make your products
more accessible; they've assisted other software producers. They might
also be able to give you a better sense of the size of the potential
market you might attract from making your products accessible.
I hope you will consider and act on this request.
Best regards,
Richard Petty
Program Director
Independent Living Research Utilization
2323 South Shepherd, Suite 1000
Houston, Texas 77019
713.520.0232, Ex. 122 (Voice/TTY)
713.520.5785 (Fax)
Richard.petty@bcm.edu
Richard.petty1 (Skype)If you reply to this message it will be delivered to
the original sender only. If your reply would benefit others on the list
and your message is related to GW Micro, then please consider sending your
message to gw-info@gwmicro.com so the entire list will receive it.
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This communication may contain privileged and/or confidential information. It
is intended solely for the use of the addressee. If you are not the intended
recipient, you are strictly prohibited from disclosing, copying, distributing
or using any of this information. If you received this communication in error,
please contact the sender immediately and destroy the material in its entirety,
whether electronic or hard copy. This communication may contain nonpublic personal
information about consumers subject to the restrictions of the
Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose
such information for any purpose other than to provide the services for which
you are receiving the information.
127 Public Square, Cleveland, OH 44114
If you prefer not to receive future e-mail offers for products or services from Key
send an e-mail to mailto:DNERequests@key.com with 'No Promotional E-mails' in the
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If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to gw-info@gwmicro.com so the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
user of Quicken, but finding it harder and harder as my vision decreases
and new versions of Quicken are released. I have no interest in TurboTax,
but mentioned it in my email, as well as Quickbooks.
_________________________________
Robin Van Lant, Program Manager
Key Equipment Finance
Tel: 720-304-1060
----- Forwarded by Robin Van Lant/RM/LTC/KeyCorp on 07/30/2010 12:12 PM
-----
"Petty, Richard"
07/30/2010 11:35 AM
To
"wecare@intuit.com"
cc
"gw-info@gwmicro.com"
Subject
Accessibility of Turbo Tax and Other Intuit Products
ATTN: Mark; Office of the President
As a person who is blind and a user of screen reading software, I would
like to be able to use off-the-shelf software to handle my own taxes and
personal finances. At present, this is not possible with your products,
with the exception of the online version of TurboTax--although its access
is limited and cumbersome at best.
A larger percentage of the population of persons with visual impairments
uses computers than the public at large. We use computers for work, for
managing our households, and even online banking. I use the Wells Fargo
bank site and find it especially accessible and a good model of how an
organization can make their Web service accessible. I use other bank sites
and they're generally accessible--although to a lesser degree than Wells
Fargo.
I believe you would find enough of a user base to make your efforts to add
accessibility worthwhile. Regardless, it might well be that even small and
relatively simple changes would have a huge impact for those of us who use
screen readers. I use the GW Micro Window Eyes software. The staff of GW
Micro would surely be helpful in working with you to make your products
more accessible; they've assisted other software producers. They might
also be able to give you a better sense of the size of the potential
market you might attract from making your products accessible.
I hope you will consider and act on this request.
Best regards,
Richard Petty
Program Director
Independent Living Research Utilization
2323 South Shepherd, Suite 1000
Houston, Texas 77019
713.520.0232, Ex. 122 (Voice/TTY)
713.520.5785 (Fax)
Richard.petty@bcm.edu
Richard.petty1 (Skype)If you reply to this message it will be delivered to
the original sender only. If your reply would benefit others on the list
and your message is related to GW Micro, then please consider sending your
message to gw-info@gwmicro.com so the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can
manage your list subscription at http://www.gwmicro.com/listserv.
This communication may contain privileged and/or confidential information. It
is intended solely for the use of the addressee. If you are not the intended
recipient, you are strictly prohibited from disclosing, copying, distributing
or using any of this information. If you received this communication in error,
please contact the sender immediately and destroy the material in its entirety,
whether electronic or hard copy. This communication may contain nonpublic personal
information about consumers subject to the restrictions of the
Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose
such information for any purpose other than to provide the services for which
you are receiving the information.
127 Public Square, Cleveland, OH 44114
If you prefer not to receive future e-mail offers for products or services from Key
send an e-mail to mailto:DNERequests@key.com with 'No Promotional E-mails' in the
SUBJECT line.
If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to gw-info@gwmicro.com so the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
