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From:

 William Sallander

Subject:

 Re: Windows Live Maiol, an on going saga

Date:

 Thu, Apr 24, 2008 9:22:17 pm
You can try, but the help file associated with the email client is less
then satisfactory.
It just seems it's all in the initial layout of the folders pain. It
seems it does a few different things such as news and RSS reader. So I
guess it has to perform different things for different people and one
size fits all.


Josh wrote:
Hi,
can you use user windows or some other kind of windows and other
hotkeys and things to make it behave itself maybe?

Josh

email: jkenn337@gmail.com
msn: kenn6498ku@hotmail.com
skype: jkenn337
----- Original Message ----- From: "William Sallander"

To: "Josh"
Cc: "gw email list"
Sent: Thursday, April 24, 2008 9:12 PM
Subject: Re: Windows Live Maiol, an on going saga


I've tried reclassing the windows but to no avail. When you go to the
tree view to go from one folder to another it does say treeview but
it will not read the folder you have arrowed down to.
Also it appears when you arrow to a folder that has items in it, the
cursor appears to drop in to that folder automaticly. It certainly
doesn't behave as Outlook Express.
At least it's something to mess with when I've nothing else to do.
Will keep trying.


Josh wrote:
Hi,

By using the mouse and we cursor can you figure out the layout?
maybe you have to reclass some windows and make hyperactive windows
and things? I use outlook express. But I imagine that using the
outlook sets with windows live mail will yield very bad results.
windows live mail and OE sound like two different things.

Josh

email: jkenn337@gmail.com
msn: kenn6498ku@hotmail.com
skype: jkenn337
----- Original Message ----- From: "William Sallander"

To: "Josh"
Sent: Thursday, April 24, 2008 6:30 PM
Subject: Re: Windows Live Maiol, an on going saga


Hi josh, I'm not sure since I really can't figure out the layout of
the program. I guess it would have to be something that a sighted
person can try and do such as someone from Gwmicro. From what I can
see so far it's a bit dificult in terms of the layout. I tried
using the same set files that Outlook Express uses but no soap.


Josh wrote:
Hi,
can set files correct the windows live mail issue?

email: jkenn337@gmail.com
msn: kenn6498ku@hotmail.com
skype: jkenn337
----- Original Message ----- From: "William Sallander"

To:
Sent: Thursday, April 24, 2008 6:09 PM
Subject: Windows Live Maiol, an on going saga


Hello listers, as you might know, there has been an on going
thread regarding Windows Live Mail client.
I have been in touch with Microsoft tech support about the issue
of the client not being fully accessible to screen readers. below
is a response I just got today.

"Hello William,
Thank you for writing back to Windows Live Mail Technical
Support. My name is Ryan
and I have read your previous correspondence with my colleague. I
understand that
you are unable to use the GW-Micro's Window-eyes v6.1 in your
Windows Live Mail program.
I apologize for the inconvenience that this has caused you and I
know how important
it is to have your concern addressed immediately.
William, Windows Live Mail currently does not have the feature
you are looking for.
I can however see the usefulness of this idea, which is why I
will submit this idea
to our Windows Live Mail Product Development Team as a feature
request. They consider
all customer comments or inquiries in the future releases of
Windows Live Mail.
In the meantime, may I also suggest that you contact the support
team of GW-Micro
and suggest that Window-eyes v6.1 be available for Windows Live
Mail program.
We appreciate your continued support as we strive to provide you
with the highest
quality service available. Thank you for using Windows Live Mail.
Sincerely,
Ryan E.
Windows Live Mail Technical Support."

I'm not sure but it seems that is a tipicle response that one
gets from people that don't fully understand the issue. I guess
we'll see what happens, but I guess I'll have to uninstall WLM
till the problem is corrected; stay tuned.


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If you reply to this message it will be delivered to the original
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your message is related to GW Micro, then please consider sending
your message to gw-info@gwmicro.com so the entire list will receive it.

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