From:

 William Sallander

Subject:

 Re: Windows Live Maiol, an on going saga

Date:

 Thu, Apr 24, 2008 9:12:24 pm

I've tried reclassing the windows but to no avail. When you go to the
tree view to go from one folder to another it does say treeview but it
will not read the folder you have arrowed down to.
Also it appears when you arrow to a folder that has items in it, the
cursor appears to drop in to that folder automaticly. It certainly
doesn't behave as Outlook Express.
At least it's something to mess with when I've nothing else to do. Will
keep trying.


Josh wrote:

Hi,

By using the mouse and we cursor can you figure out the layout? maybe
you have to reclass some windows and make hyperactive windows and

things? I use outlook express. But I imagine that using the outlook
sets with windows live mail will yield very bad results. windows live

mail and OE sound like two different things.

Josh

email: jkenn337@gmail.com
msn: kenn6498ku@hotmail.com

skype: jkenn337
----- Original Message ----- From: "William Sallander"

To: "Josh"

Sent: Thursday, April 24, 2008 6:30 PM
Subject: Re: Windows Live Maiol, an on going saga

Hi josh, I'm not sure since I really can't figure out the layout of

the program. I guess it would have to be something that a sighted
person can try and do such as someone from Gwmicro. From what I can

see so far it's a bit dificult in terms of the layout. I tried using
the same set files that Outlook Express uses but no soap.

Josh wrote:

Hi,
can set files correct the windows live mail issue?

email: jkenn337@gmail.com

msn: kenn6498ku@hotmail.com
skype: jkenn337

----- Original Message ----- From: "William Sallander"

To:
Sent: Thursday, April 24, 2008 6:09 PM

Subject: Windows Live Maiol, an on going saga

Hello listers, as you might know, there has been an on going thread
regarding Windows Live Mail client.

I have been in touch with Microsoft tech support about the issue of
the client not being fully accessible to screen readers. below is a

response I just got today.

"Hello William,
Thank you for writing back to Windows Live Mail Technical Support.

My name is Ryan
and I have read your previous correspondence with my colleague. I

understand that
you are unable to use the GW-Micro's Window-eyes v6.1 in your

Windows Live Mail program.
I apologize for the inconvenience that this has caused you and I

know how important
it is to have your concern addressed immediately.

William, Windows Live Mail currently does not have the feature you
are looking for.

I can however see the usefulness of this idea, which is why I will
submit this idea

to our Windows Live Mail Product Development Team as a feature
request. They consider

all customer comments or inquiries in the future releases of
Windows Live Mail.

In the meantime, may I also suggest that you contact the support
team of GW-Micro

and suggest that Window-eyes v6.1 be available for Windows Live
Mail program.

We appreciate your continued support as we strive to provide you
with the highest

quality service available. Thank you for using Windows Live Mail.
Sincerely,

Ryan E.
Windows Live Mail Technical Support."

I'm not sure but it seems that is a tipicle response that one gets

from people that don't fully understand the issue. I guess we'll
see what happens, but I guess I'll have to uninstall WLM till the

problem is corrected; stay tuned.

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