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From:
William SallanderSubject:
Windows Live Maiol, an on going sagaDate:
Thu, Apr 24, 2008 6:09:48 pmHello listers, as you might know, there has been an on going thread
regarding Windows Live Mail client.
I have been in touch with Microsoft tech support about the issue of the
client not being fully accessible to screen readers. below is a response
I just got today.
"Hello William,
Thank you for writing back to Windows Live Mail Technical Support. My
name is Ryan
and I have read your previous correspondence with my colleague. I
understand that
you are unable to use the GW-Micro's Window-eyes v6.1 in your Windows
Live Mail program.
I apologize for the inconvenience that this has caused you and I know
how important
it is to have your concern addressed immediately.
William, Windows Live Mail currently does not have the feature you are
looking for.
I can however see the usefulness of this idea, which is why I will
submit this idea
to our Windows Live Mail Product Development Team as a feature request.
They consider
all customer comments or inquiries in the future releases of Windows
Live Mail.
In the meantime, may I also suggest that you contact the support team of
GW-Micro
and suggest that Window-eyes v6.1 be available for Windows Live Mail
program.
We appreciate your continued support as we strive to provide you with
the highest
quality service available. Thank you for using Windows Live Mail.
Sincerely,
Ryan E.
Windows Live Mail Technical Support."
I'm not sure but it seems that is a tipicle response that one gets from
people that don't fully understand the issue. I guess we'll see what
happens, but I guess I'll have to uninstall WLM till the problem is
corrected; stay tuned.
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regarding Windows Live Mail client.
I have been in touch with Microsoft tech support about the issue of the
client not being fully accessible to screen readers. below is a response
I just got today.
"Hello William,
Thank you for writing back to Windows Live Mail Technical Support. My
name is Ryan
and I have read your previous correspondence with my colleague. I
understand that
you are unable to use the GW-Micro's Window-eyes v6.1 in your Windows
Live Mail program.
I apologize for the inconvenience that this has caused you and I know
how important
it is to have your concern addressed immediately.
William, Windows Live Mail currently does not have the feature you are
looking for.
I can however see the usefulness of this idea, which is why I will
submit this idea
to our Windows Live Mail Product Development Team as a feature request.
They consider
all customer comments or inquiries in the future releases of Windows
Live Mail.
In the meantime, may I also suggest that you contact the support team of
GW-Micro
and suggest that Window-eyes v6.1 be available for Windows Live Mail
program.
We appreciate your continued support as we strive to provide you with
the highest
quality service available. Thank you for using Windows Live Mail.
Sincerely,
Ryan E.
Windows Live Mail Technical Support."
I'm not sure but it seems that is a tipicle response that one gets from
people that don't fully understand the issue. I guess we'll see what
happens, but I guess I'll have to uninstall WLM till the problem is
corrected; stay tuned.
If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending
your message to gw-info@gwmicro.com so the entire list will receive it.
All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search
form at the bottom of the page.
If you wish to unsubscribe from this list, send a message to
listserv@gwmicro.com and include leave gw-info in the body
of the message.
