From:

 Rick Jarvis

Subject:

 Re: Heads UP!!!

Date:

 Mon, Nov 26, 2007 3:47:40 pm

Hello Aaron
sounds like someone beat you to the last turkey drumstick. smile
I agree with you and I thank GW Micro for not only a superior product but a
very good manual with all the info we need to use Wineyes. Thanks Rick
----- Original Message -----
From: "Aaron Smith"
To: "Danni"
Cc:
Sent: Monday, November 26, 2007 2:16 PM
Subject: Re: Heads UP!!!

Danni wrote:

I know for those who use WE and have for some time it's a great thing
but for me and am sure others it's easier to ask the question and

understand the answer than it is to hunt through a manual that makes no
sense!

I'm only going to comment once on this thread because this topic comes up
over, and over, and over, and over, and I'll say the same thing I've said

over, and over, and over, and over: if you find portions of the manual
confusing, you need to let us know.

What could we possibly do with the information, "the manual makes no

sense." What doesn't make sense? You've got 23 sections, and six
appendices to choose from. Are they all filled with nonsense? Surely the

contact information must make some sense.

We don't offer documentation because we have to. We don't offer
documentation because we enjoy torturing users by trying to explain things

as difficult as possible. We don't offer documentation because we have
nothing else to do, so we just write up a bunch of crap and call it a

manual. We offer documentation because we feel it's helpful. Documentation
is where you get information directly from the developers regarding all

the inner workings of Window-Eyes.

What doesn't make sense to me is calling the manual useless without
backing that statement up with proof.

Aaron

--

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Aaron Smith

GW Micro
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