The GW-Info list is a discussion list, which can be very active with many messages per day. Any subscriber of the GW-Info list has the ability to post on-topic messages.
From:
David TannerSubject:
Re: something elseFw: troubles with Dell computersDate:
Mon, Jul 9, 2007 11:54:19 pmContent-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Just to let everybody know, this isn't purely a Dell issue. We recently received two new HP 17 inch laptops and even though they were brand new systems when I went to Windows update there were over 60 updates necessary. Then I looked and these new systems still were using Adobe Reader 6.0, and a number of other software packages were installed on the machine as demos that were at least two years old.
To make matters worse when you go to their driver downloads pages sometimes it is really not clear exactly which drivers are needed for a particular model of a system or they may list several different drivers for the same model system with little or no clear definition of which one is the one you need for your system. I recently rebuilt a 4 month old Dell system because Windows was having some serious problems. When you looked at the driver files for that system on the Dell website it listed 3 completely different wireless network card drivers. Of course, I got the right ones on the third try.
----- Original Message -----
From: Raul A. Gallegos
To: GW Info Discussion List
Sent: Monday, July 09, 2007 3:28 PM
Subject: Re: something elseFw: troubles with Dell computers
Marvin. This is exactly it. The problems we've seen with ATI cards are not the graphic adapter itself, but rather the drivers are not the updated ones. This is not a bad reflection on Dell necessarily, due to the fact that many of these machines are masproduced. So, even if you order a new machine in June, you may get drivers which were out in December of last year.
All the best.
--
Raul A. Gallegos .. GW Micro Technical Support
Voice: 260-489-3671 .. Fax: 260-489-2608
WEB: http://www.gwmicro.com
FTP: ftp.gwmicro.com
Marvin Commerford said the following on 7/8/2007 6:35 PM:
Hi. The Dell desktop with an ATI Radeon 1600 with XP Media Center works like a champ. There may be certain mobile chip sets that have problems. So, don't write ATI off totally. It's also possible that the drivers Dell provides for the graphics card are the source of the problem. I believe I read a while back that GW was working with ATI but that was a while ago. Hopefully Dell is keeping up with ATI
s updates for their products.
----- Original Message -----
From: johnye.pryor
To: GW INFO
Sent: Sunday, July 08, 2007 4:22 PM
Subject: Fw: something elseFw: troubles with Dell computers
It would seem so. I know I'll ask what kind of graphics card is in any computer I am considering buying in the future, and if it is an ATI, I'll shun it like the plague.
----- Original Message -----
From: Don H
To: gwmicro
Sent: Sunday, July 08, 2007 3:34 PM
Subject: Re: something elseFw: troubles with Dell computers
What's troubling is that if I remember correctly GW has always stated that Window Eyes does not depend on what Graphics card is installed to work properly. Maybe this has changed with the Vista OS.
----- Original Message -----
From: johnye.pryor
To: GW INFO
Sent: Sunday, July 08, 2007 3:12 PM
Subject: something elseFw: troubles with Dell computers
Something else that would be nice is if, since there are a number of blind users of DELL computers, maybe GW MICRO could somehow work out something with DELL where they could have a contact person in sales that would know about screen readers so they could help blind customers when buying a computer. Also, maybe someone in support too that could understand problems that a screen user might have when using a DELL computer. Just a thought.
----- Original Message -----
From: Don H
To: gwmicro
Sent: Sunday, July 08, 2007 10:43 AM
Subject: troubles with Dell computers
It would be great for someone on the GW staff to address this problem. Maybe give us some things to advoid when purchasing a notebook computer with Vista installed and using WE 6.1.
If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending
your message to gw-info@gwmicro.com so the entire list will receive it.
All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search
form at the bottom of the page.
If you wish to unsubscribe from this list, send a message to
listserv@gwmicro.com and include leave gw-info in the body
of the message.
If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending
your message to gw-info@gwmicro.com so the entire list will receive it.
All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search
form at the bottom of the page.
If you wish to unsubscribe from this list, send a message to
listserv@gwmicro.com and include leave gw-info in the body
of the message.
If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending
your message to gw-info@gwmicro.com so the entire list will receive it.
All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search
form at the bottom of the page.
If you wish to unsubscribe from this list, send a message to
listserv@gwmicro.com and include leave gw-info in the body
of the message.
If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending
your message to gw-info@gwmicro.com so the entire list will receive it.
All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search
form at the bottom of the page.
If you wish to unsubscribe from this list, send a message to
listserv@gwmicro.com and include leave gw-info in the body
of the message.
If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending
your message to gw-info@gwmicro.com so the entire list will receive it.
All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search
form at the bottom of the page.
If you wish to unsubscribe from this list, send a message to
listserv@gwmicro.com and include leave gw-info in the body
of the message.
If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending
your message to gw-info@gwmicro.com so the entire list will receive it.
All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search
form at the bottom of the page.
If you wish to unsubscribe from this list, send a message to
listserv@gwmicro.com and include leave gw-info in the body
of the message.
If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending
your message to gw-info@gwmicro.com so the entire list will receive it.
All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search
form at the bottom of the page.
If you wish to unsubscribe from this list, send a message to
listserv@gwmicro.com and include leave gw-info in the body
of the message.
--
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Just to let everybody know, this isn't purely a Dell issue. We recently received two new HP 17 inch laptops and even though they were brand new systems when I went to Windows update there were over 60 updates necessary. Then I looked and these new systems still were using Adobe Reader 6.0, and a number of other software packages were installed on the machine as demos that were at least two years old.
To make matters worse when you go to their driver downloads pages sometimes it is really not clear exactly which drivers are needed for a particular model of a system or they may list several different drivers for the same model system with little or no clear definition of which one is the one you need for your system. I recently rebuilt a 4 month old Dell system because Windows was having some serious problems. When you looked at the driver files for that system on the Dell website it listed 3 completely different wireless network card drivers. Of course, I got the right ones on the third try.
----- Original Message -----
From: Raul A. Gallegos
To: GW Info Discussion List
Sent: Monday, July 09, 2007 3:28 PM
Subject: Re: something elseFw: troubles with Dell computers
Marvin. This is exactly it. The problems we've seen with ATI cards are not the graphic adapter itself, but rather the drivers are not the updated ones. This is not a bad reflection on Dell necessarily, due to the fact that many of these machines are masproduced. So, even if you order a new machine in June, you may get drivers which were out in December of last year.
All the best.
--
Raul A. Gallegos .. GW Micro Technical Support
Voice: 260-489-3671 .. Fax: 260-489-2608
WEB: http://www.gwmicro.com
FTP: ftp.gwmicro.com
Marvin Commerford said the following on 7/8/2007 6:35 PM:
Hi. The Dell desktop with an ATI Radeon 1600 with XP Media Center works like a champ. There may be certain mobile chip sets that have problems. So, don't write ATI off totally. It's also possible that the drivers Dell provides for the graphics card are the source of the problem. I believe I read a while back that GW was working with ATI but that was a while ago. Hopefully Dell is keeping up with ATI
s updates for their products.
----- Original Message -----
From: johnye.pryor
To: GW INFO
Sent: Sunday, July 08, 2007 4:22 PM
Subject: Fw: something elseFw: troubles with Dell computers
It would seem so. I know I'll ask what kind of graphics card is in any computer I am considering buying in the future, and if it is an ATI, I'll shun it like the plague.
----- Original Message -----
From: Don H
To: gwmicro
Sent: Sunday, July 08, 2007 3:34 PM
Subject: Re: something elseFw: troubles with Dell computers
What's troubling is that if I remember correctly GW has always stated that Window Eyes does not depend on what Graphics card is installed to work properly. Maybe this has changed with the Vista OS.
----- Original Message -----
From: johnye.pryor
To: GW INFO
Sent: Sunday, July 08, 2007 3:12 PM
Subject: something elseFw: troubles with Dell computers
Something else that would be nice is if, since there are a number of blind users of DELL computers, maybe GW MICRO could somehow work out something with DELL where they could have a contact person in sales that would know about screen readers so they could help blind customers when buying a computer. Also, maybe someone in support too that could understand problems that a screen user might have when using a DELL computer. Just a thought.
----- Original Message -----
From: Don H
To: gwmicro
Sent: Sunday, July 08, 2007 10:43 AM
Subject: troubles with Dell computers
It would be great for someone on the GW staff to address this problem. Maybe give us some things to advoid when purchasing a notebook computer with Vista installed and using WE 6.1.
If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending
your message to gw-info@gwmicro.com so the entire list will receive it.
All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search
form at the bottom of the page.
If you wish to unsubscribe from this list, send a message to
listserv@gwmicro.com and include leave gw-info in the body
of the message.
If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending
your message to gw-info@gwmicro.com so the entire list will receive it.
All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search
form at the bottom of the page.
If you wish to unsubscribe from this list, send a message to
listserv@gwmicro.com and include leave gw-info in the body
of the message.
If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending
your message to gw-info@gwmicro.com so the entire list will receive it.
All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search
form at the bottom of the page.
If you wish to unsubscribe from this list, send a message to
listserv@gwmicro.com and include leave gw-info in the body
of the message.
If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending
your message to gw-info@gwmicro.com so the entire list will receive it.
All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search
form at the bottom of the page.
If you wish to unsubscribe from this list, send a message to
listserv@gwmicro.com and include leave gw-info in the body
of the message.
If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending
your message to gw-info@gwmicro.com so the entire list will receive it.
All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search
form at the bottom of the page.
If you wish to unsubscribe from this list, send a message to
listserv@gwmicro.com and include leave gw-info in the body
of the message.
If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending
your message to gw-info@gwmicro.com so the entire list will receive it.
All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search
form at the bottom of the page.
If you wish to unsubscribe from this list, send a message to
listserv@gwmicro.com and include leave gw-info in the body
of the message.
If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending
your message to gw-info@gwmicro.com so the entire list will receive it.
All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search
form at the bottom of the page.
If you wish to unsubscribe from this list, send a message to
listserv@gwmicro.com and include leave gw-info in the body
of the message.
--
