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From:
Matthew SuggsSubject:
RE: Problems with WE 5.5 at Work.Date:
Tue, May 29, 2007 11:40:44 pmContent-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: 7bit
Sounds like a Graphic issue, but I'm not sure. I'm facing the same problem
my self in Word 2007 in Vista, and not sure why. Might be best to give GW a
call tomorrow, they can help better on phone then on list.
I might give them a call again tomorrow my self lol.. Word right now isn't
telling me anything when I use backspace to erase a letter. Sometimes it
will and other times it won't and yeah it'll even do the ding ding then if
you try using the arrow keys to go back to view text.
Best of luck.
Matthew
From: Steven Clark [mailto:kcpadfoot@sbcglobal.net]
Sent: Tuesday, May 29, 2007 10:24 PM
To: gw-info@gwmicro.com
Subject:
Hi,
I ran into a problem at work today that I wanted to run by the list.
We mainly use two programs at work, one is an interface to a mainframe
computer and the other is our own software for getting info on customer
accounts.
I've got seperate set files for these two programs and usually all works
fine.
Our workstations have Window Eyes 5.5, 80 gig hard drives with more than
half empty, Windows 2000 and 1.5 gb of ram.
Another employee went to a program, executed a hotkey to read text on the
screen only if it is a certain color. It did not read the text. I verified
that the color codes were still the same and they were. I verified that the
certain color text was actually in the window the hotkey reads and it was.
This hotkey was working just fine as of last Friday. I tried the same data
on my computer and got the same results, the hotkey did not read the text.
The set file is the same one we had on Friday when this worked just fine.
I alt tabbed into the other program we use and noticed its set file did not
load. I brought up the wineyes control panel and verified the wineyes.000
file was loaded instead of the program's set file that usually loads.
We shutdown the two computers and everything was fine when bringing up the
data again, no problems at all.
On these same workstations wineyes is set to minimize to the system tray at
startup. Sometimes when logging into the workstation there's wineyes as we
alt tab. A sighted person said its like wineyes is sitting over the tasq
bar but not like when there are other programs running and they appear
there. If you press escape on the wineyes window, it goes away and is in
the system tray.
The other odd thing is I can be in outlook 2003, typing a message and
hearing the text echoed back to me when I type. I press up or down on the
cursor keys to review what I've typed and the text isn't all there.
Sometimes just a line or two. If I move left or right with the cursor
keys, I hear the ding sound. I can review the text I typed with the mouse
keys and all of the text is there. This seems to be totally random as I can
send several messages and the problem doesn't happen again.
The last time I had problems like this at work it ended up being a bad hard
drive.
Anyone have any other ideas?
Thanks,
Steve
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Content-Transfer-Encoding: 7bit
Sounds like a Graphic issue, but I'm not sure. I'm facing the same problem
my self in Word 2007 in Vista, and not sure why. Might be best to give GW a
call tomorrow, they can help better on phone then on list.
I might give them a call again tomorrow my self lol.. Word right now isn't
telling me anything when I use backspace to erase a letter. Sometimes it
will and other times it won't and yeah it'll even do the ding ding then if
you try using the arrow keys to go back to view text.
Best of luck.
Matthew
From: Steven Clark [mailto:kcpadfoot@sbcglobal.net]
Sent: Tuesday, May 29, 2007 10:24 PM
To: gw-info@gwmicro.com
Subject:
Hi,
I ran into a problem at work today that I wanted to run by the list.
We mainly use two programs at work, one is an interface to a mainframe
computer and the other is our own software for getting info on customer
accounts.
I've got seperate set files for these two programs and usually all works
fine.
Our workstations have Window Eyes 5.5, 80 gig hard drives with more than
half empty, Windows 2000 and 1.5 gb of ram.
Another employee went to a program, executed a hotkey to read text on the
screen only if it is a certain color. It did not read the text. I verified
that the color codes were still the same and they were. I verified that the
certain color text was actually in the window the hotkey reads and it was.
This hotkey was working just fine as of last Friday. I tried the same data
on my computer and got the same results, the hotkey did not read the text.
The set file is the same one we had on Friday when this worked just fine.
I alt tabbed into the other program we use and noticed its set file did not
load. I brought up the wineyes control panel and verified the wineyes.000
file was loaded instead of the program's set file that usually loads.
We shutdown the two computers and everything was fine when bringing up the
data again, no problems at all.
On these same workstations wineyes is set to minimize to the system tray at
startup. Sometimes when logging into the workstation there's wineyes as we
alt tab. A sighted person said its like wineyes is sitting over the tasq
bar but not like when there are other programs running and they appear
there. If you press escape on the wineyes window, it goes away and is in
the system tray.
The other odd thing is I can be in outlook 2003, typing a message and
hearing the text echoed back to me when I type. I press up or down on the
cursor keys to review what I've typed and the text isn't all there.
Sometimes just a line or two. If I move left or right with the cursor
keys, I hear the ding sound. I can review the text I typed with the mouse
keys and all of the text is there. This seems to be totally random as I can
send several messages and the problem doesn't happen again.
The last time I had problems like this at work it ended up being a bad hard
drive.
Anyone have any other ideas?
Thanks,
Steve
If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending
your message to gw-info@gwmicro.com so the entire list will receive it.
All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can
be searched through and sorted using the search
form at the bottom of the page.
If you wish to unsubscribe from this list, send a message to
listserv@gwmicro.com and include leave gw-info in the body
of the message.
If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending
your message to gw-info@gwmicro.com so the entire list will receive it.
All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search
form at the bottom of the page.
If you wish to unsubscribe from this list, send a message to
listserv@gwmicro.com and include leave gw-info in the body
of the message.
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