From:

 NET BAT

Subject:

 Re: Stopping Web Pages from Reloading Or Appearing To do So

Date:

 Tue, May 29, 2007 7:11:11 pm

try disableing the flash player in the i e tools\pluggin manager.
there are so many web pages i can not view because of the flash objects that
keep reloading that i uninstalled it all together.
----- Original Message -----
From: "Ray Campbell"
To:
Sent: Tuesday, May 29, 2007 3:57 PM
Subject: Stopping Web Pages from Reloading Or Appearing To do So

Hello All:

I have a question for anyone who may have figured out how to fix this
problem; I believe we've discussed it before.

I was out working in the field today with a client using Window-Eyes 6.1,

Windows XP Service Pack 2, Internet Explorer 6 and a web-based application
called Ultra Teleport or something like that. It's used for quality

control which is what his job is for a major utility company.

The web-based application he uses requires that he listen to calls handled
by agents with utility customers and evaluate how well the agent did

handling the call. The form has several tables in it and I was able to
teach him to use the Window-Eyes quick keys to navigate through the form.

One problem I cannot figure out how to solve. When this gentleman is

going through the form inside the application entering data or checking
radio buttons, about every two minutes or so, he will hear a mouse click

type sound and the page will act like it's reloading, telling him how many
links, onclicks, tables and other things it has. When this happens, the

client's position inside browse mode will sometimes be lost and he'll have
to arrow up and down to find where he was. This slows him down working

with the form.

I've got flash suspended. I turned off animations and videos on web pages
in Internet Explorer. I tried turning off scripting of java appletts in

Internet Explorer and the whole page wouldn't display which tells me it's
some kind of Java Applett. I tried finding the Microsoft VM settings and

Java settings under the advance tab within tools, options, and I couldn't
find them. Nothing I did could stop this reloading type action. I spoke

to Mike at GW Technical Support and they said they'd need to see the page,
but we can't do that because it's a private application. Mike and I both

feel this is some kind of Java or Java Script thing causing this.

I'm wondering if anyone has experienced behavior like this and if so, what
you did if anything to stop it? This page behavior is similar to what the

Comcast page at www.comcast.net does. If anyone has ideas of how this
problem can be fixed and can share specific settings I should find and

change, I'd greatly appreciate it.

Thanks,

Ray Campbell
ray.campbell@chicagolighthouse.org

If you reply to this message it will be delivered to the original

sender only. If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending

your message to gw-info@gwmicro.com so the entire list will receive it.

All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and
can be searched through and sorted using the search

form at the bottom of the page.
If you wish to unsubscribe from this list, send a message to

listserv@gwmicro.com and include leave gw-info in the body of the message.

__________ NOD32 2296 (20070529) Information __________

This message was checked by NOD32 antivirus system.
http://www.eset.com

If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending
your message to gw-info@gwmicro.com so the entire list will receive it.

All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search
form at the bottom of the page.

If you wish to unsubscribe from this list, send a message to
listserv@gwmicro.com and include leave gw-info in the body
of the message.
.