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From:

 Stephen Clower <steve@gwmicro.com>

Subject:

 Re: reinstalling gw connect and losing microphone setting

Date:

 Wed, Jan 2, 2013 8:12:40 am
Hank,

Regarding microphone settings, make sure the option to automatically use
headsets is unchecked. Deleting your GWConnect profile should not reset
your activation status. What do you see under Help/About?

Steve



On 12/24/2012 3:52 PM, hank johnson wrote:
> It randomly loses microphone settings.
> The only way to get them to return is to delete the gw connect folder.
>
> Many times when we do this it returns to the free version.
>
> This sometimes happens daily.
>
> We have totally uninstalled and reinstalled the program.
>
> On the subject of reinstalling the program when we activate it does not
> ask for the key.

--
Stephen Clower
Product support specialist & App Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com