From:

 Stephen Clower <steve@gwmicro.com>

Subject:

 Re: GW Connect goes invisible

Date:

 Fri, Aug 3, 2012 8:06:54 am

Larry,

I believe I know what has happened, and it will be fixed in the next
update due out soon.

Thanks for your feedback,
Steve



On 8/3/2012 6:59 AM, Larry Thacker Jr. wrote:
> This has happened to me once before, but this time I think I have an idea
> what conditions cause it. My computer got the BSOD. I know why that
> happened and it's not related. When I got back up and running, GW Connect
> would show up in the task switcher, and it could be navigated as normal, but
> there was nothing on the screen. The standard keyboard methods of moving
> and sizing didn't help. Using Windows' taskbar options to arrange windows
> on the screen didn't help. Maximizing the window got it to show, but
> restoring it made it disappear again. What I finally discovered would work
> is to maximize GW Connect, shut it down, then restart it again. When it
> restarts it fills the screen but is not in a maximized state. It can be
> resized if desired. Something about the window state is not compensated for
> if the program is subjected to an unplanned shutdown.
>
>
>
>
>
>

--
Stephen Clower
Product support specialist & App Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com