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From:

Stephen Clower <steve@gwmicro.com>

Subject:

Re: GW Connect and no audio during calls

Date:

Fri, Jun 1, 2012 6:55:39 pm

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Katherine,

Have you verified the devices are selected in the devices tab of the options window?

Steve

-------- Original Message --------
From: Katherine Moss <Katherine.Moss@gordon.edu>
Sent: Fri Jun 01 17:07:54 EDT 2012
To: "gw-apps@gwmicro.com" <gw-apps@gwmicro.com>
Subject: GW Connect and no audio during calls

Hello all,
This is a little weird. I have noticed that since upgrading to Gw Connect 2.0, I have not had any audio during calls even though my audio device is set correctly; I can't hear the folks on the other end, and I'm pretty sure they can't hear me. My microphone is a USB microphone, and I have verified it's presence during calls. My speakers are just my internal speakers, so they're never changing. Then I have also checked the volume of my speakers; it is at 100 percent. I'm running Windows 7 if it makes a difference, and Window-Eyes latest version. Any suggestions in this would be great; I've got friends wondering where the heck I've been.

Katherine Moss,
Administrator of the AccessCop Network, previously Raeder24.org. Visit us on the web at http://raeder24.org<http://raeder24.org/>;

--
Stephen Clower
App Development & Product Support
Gw Micro, Inc.
Sent from my phone.

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<html><head/><body><html v="urn:schemas-microsoft-com:vml" o="urn:schemas-microsoft-com:office:office" w="urn:schemas-microsoft-com:office:word" m="http://schemas.microsoft.com/office/2004/12/omml"><head><meta http-equiv="Content-Type" content="text/html; charset=us-ascii" /><meta name="Generator" content="Microsoft Word 14 (filtered medium)" /><style></style></head><body lang="EN-US" link="blue" vlink="purple">Katherine, 
 
Have you verified the devices are selected in the devices tab of the options window? 
 
Steve 
 
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From: Katherine Moss <Katherine.Moss@gordon.edu> 
Sent: Fri Jun 01 17:07:54 EDT 2012 
To: "gw-apps@gwmicro.com" <gw-apps@gwmicro.com> 
Subject: GW Connect and no audio during calls 
</div>
 



<div class="WordSection1">
Hello all,
This is a little weird.  I have noticed that since upgrading to Gw Connect 2.0, I have not had any audio during calls even though my audio device is set correctly; I can’t hear the folks on the other end, and I’m pretty sure they can’t
hear me.  My microphone is a USB microphone, and I have verified it’s presence during calls.  My speakers are just my internal speakers, so they’re never changing.  Then I have also checked the volume of my speakers; it is at 100 percent.  I’m running Windows
7 if it makes a difference, and Window-Eyes latest version.  Any suggestions in this would be great; I’ve got friends wondering where the heck I’ve been. 

 
Katherine Moss,
Administrator of the AccessCop Network, previously Raeder24.org.  Visit us on the web at
<a href="http://raeder24.org/">http://raeder24.org</a>;
 
</div>

 
-- 
Stephen Clower 
App Development & Product Support 
Gw Micro, Inc. 
Sent from my phone. 
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