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From:

FLRedRoses@aol.com

Subject:

Window eyes

Date:

Sat, May 26, 2012 4:41:25 pm

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I find that window eyes does not work with aol.

In a message dated 5/26/2012 4:20:22 P.M. Eastern Daylight Time,
steve@gwmicro.com writes:

Kostadin,

This is possible as we haven't tested GWConnect in this scenario. Can
you email me your %appdata%gwconnectgwconnect.log file to
steve@gwmicro.com?

Steve

On 5/26/2012 1:27 PM, Kostadin Kolev wrote:
> Hello Steve,
>
> 1. I'm using GWConnect in english.
> 2. I've done a clean install of GWConnect and then, just to be sure, a
> reset of the GWConnect settings from its "Help" menu. It didn't help -
> the issue still occurs.
> I've set GWConnect to not keep any history and things improved a
> little bit - now the chat window will most likely open, but when I
> start typing a chat or when I try to send it, GWConnect freezes again.
> I've noticed, that when GWConnect freezes, most of the time my Skype
> account goes ofline (at least for other Skype users).
>
> Hmm, very interesting: I disabled the displaying of timestamps in the
> chat history and was able to send one message successfully and receive
> one back, But when I started typing the 2nd one - GWConnect froze
> again. Could my issue be related to the handling of the date/time
> format on my system by GWConnect, since those are set to the bulgarian
> standards (?).
>
> ___
> Best wishes,
> Kostadin Kolev
>
> На 26.5.2012 г. 16:55 ч., Stephen Clower написа:
>> Greetings,
>>
>> In which language are you running GWConnect? If not English, does
>> changing to English make a difference? Have you reset your preferences
>> back to the defaults? If not, you can do this by executing "Reset
>> Settings" from inside the Help menu.
>>
>> Steve
>>
>>
>>
>>
>> On 5/26/2012 3:42 AM, Kostadin Kolev wrote:
>>> Hello Jim,
>>>
>>> I'm not sure that is the cause for my issue, due to at least 2 reasons:
>>> 1. Due to this issue, I'm not able to use GWConnect properly and I
>>> doubt that it has stored a lot of history information in its
>>> databases. Although I must say that after setting GWConnect to store
>>> its history only for a weekly period, I was able to open the chat
>>> window for a problematic contact.
>>> 2. Even when I managed to open the chat window for a problematic
>>> contact, the moment I started typing a chat message, GWConnect stopped
>>> responding and I had to terminate it forceably.
>>> I will probably try a clean install of GWConnect and see if that helps..
>>>
>>> P.S.: One of those problematic contacts is echo123 and even now I
>>> can't open its chat window.
>>>
>>> ___
>>> Best wishes,
>>> Kostadin Kolev
>>>
>>> На 26.5.2012 г. 07:56 ч., Jim Grimsby JR. написа:
>>>> Hi,
>>>> How much of the history are you asking gw connect to load in your
>>>> history log for each chat? If you have a rather large history for a
>>>> contact gw connect might stop responding or take a long time to
>>>> display the chat window. So try checking this in options and setting
>>>> it to something smaller.
>>>> Btw very happy with gw connect. It will finely replace skype on my
>>>> box here.
>>>> Hth
>>>>
>>>>
>>>> Jim Grimsby JR.
>>>> E-mail and Windows Live Messenger: Jgrimsby@roadrunner.com
>>>> Skype Jim.grimsby
>>>> Twitter Jgrimsby
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: Kostadin Kolev [mailto:kostadin.kolev1985@gmail.com]
>>>> Sent: Friday, May 25, 2012 8:08 AM
>>>> To: gw-apps@gwmicro.com
>>>> Subject: GWConnect - a few issues
>>>>
>>>> Hello all,
>>>>
>>>> I have a problem with GWConnect. I can't open a chat window for an
>>>> online contact. I've set Enter to open a chat window, I focus on the
>>>> contact in question (online) and press Enter - nothing happens. I
>>>> press
>>>> Control+T to invoke the contact's chat window - still nothing
>>>> happens. I
>>>> don't want Enter to call the selected contact, so I've experimentally
>>>> set it to do nothing and pressed Control+T - still no chat window
>>>> appearing. I can call the contact in question just fine, but from the
>>>> main window. Invoking the chat window for an ofline contact works
>>>> just fine. Sometimes, if I press Enter on an online contact, not only
>>>> does not the chat window appear, but GWConnect freezes and I have to
>>>> forceably terminate it. If by any chance the chat window appears
>>>> without GWConnect freezing, the minute I start chatting or calling
>>>> the contact in question, GWConnect freezes again and I have to
>>>> forceably terminate it. I'm using NVDA as my screen reader, but I can
>>>> reproduce it even without a screen reader running. Actually, now I've
>>>> noticed that it does not apply to all online contacts, but it applies
>>>> to some ofline contacts as well. What's going on?
>>>>
>>>> I'm using GWConnect 2.0, but this started happening around v1.03 or
>>>> 1.04. I'm using Windows 7 Ultimate SP1 32-bit with all updates. My
>>>> regional and language settings in the Control Panel are set to
>>>> "bulgarian".
>>>>
>>>> Thanks in advance!
>>>>
>>>> ___
>>>> Best wishes,
>>>> Kostadin Kolev
>>>>
>>>>
>>

--
--
Stephen Clower
Product support specialist& App Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com

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<DIV>I find that window eyes does not work with aol.</DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV>
<DIV>In a message dated 5/26/2012 4:20:22 P.M. Eastern Daylight Time,
steve@gwmicro.com writes:</DIV>
<BLOCKQUOTE
style="BORDER-LEFT: blue 2px solid; PADDING-LEFT: 5px; MARGIN-LEFT: 5px">Kostadin, This is possible as we haven't tested GWConnect in
this scenario. Can you email me your %appdata%gwconnectgwconnect.log
file to steve@gwmicro.com? Steve On 5/26/2012
1:27 PM, Kostadin Kolev wrote: > Hello Steve, > > 1. I'm
using GWConnect in english. > 2. I've done a clean install of GWConnect
and then, just to be sure, a > reset of the GWConnect settings from its
"Help" menu. It didn't help - > the issue still occurs. > I've
set GWConnect to not keep any history and things improved a > little
bit - now the chat window will most likely open, but when I > start
typing a chat or when I try to send it, GWConnect freezes again. > I've
noticed, that when GWConnect freezes, most of the time my Skype >
account goes ofline (at least for other Skype users). > > Hmm,
very interesting: I disabled the displaying of timestamps in the > chat
history and was able to send one message successfully and receive > one
back, But when I started typing the 2nd one - GWConnect froze > again.
Could my issue be related to the handling of the date/time > format on
my system by GWConnect, since those are set to the bulgarian >
standards (?). > > ___ > Best wishes, > Kostadin
Kolev > > На 26.5.2012 г. 16:55 ч., Stephen Clower
написа: >> Greetings, >> >> In which language are
you running GWConnect? If not English, does >> changing to English
make a difference? Have you reset your preferences >> back to the
defaults? If not, you can do this by executing "Reset >> Settings"
from inside the Help menu. >> >>
Steve >> >> >> >> >> On 5/26/2012
3:42 AM, Kostadin Kolev wrote: >>> Hello
Jim, >>> >>> I'm not sure that is the cause for my
issue, due to at least 2 reasons: >>> 1. Due to this issue, I'm
not able to use GWConnect properly and I >>> doubt that it has
stored a lot of history information in its >>> databases. Although
I must say that after setting GWConnect to store >>> its history
only for a weekly period, I was able to open the chat >>> window
for a problematic contact. >>> 2. Even when I managed to open the
chat window for a problematic >>> contact, the moment I started
typing a chat message, GWConnect stopped >>> responding and I had
to terminate it forceably. >>> I will probably try a clean install
of GWConnect and see if that helps. >>> >>> P.S.: One
of those problematic contacts is echo123 and even now I >>> can't
open its chat window. >>> >>> ___ >>> Best
wishes, >>> Kostadin Kolev >>> >>> На
26.5.2012 г. 07:56 ч., Jim Grimsby JR. написа: >>>>
Hi, >>>> How much of the history are you asking gw connect to
load in your >>>> history log for each chat? If you have a
rather large history for a >>>> contact gw connect might stop
responding or take a long time to >>>> display the chat window.
So try checking this in options and setting >>>> it to
something smaller. >>>> Btw very happy with gw connect. It will
finely replace skype on my >>>> box here. >>>>
Hth >>>> >>>> >>>> Jim Grimsby
JR. >>>> E-mail and Windows Live Messenger:
Jgrimsby@roadrunner.com >>>> Skype
Jim.grimsby >>>> Twitter
Jgrimsby >>>> >>>> >>>>
-----Original Message----- >>>> From: Kostadin Kolev
[mailto:kostadin.kolev1985@gmail.com] >>>> Sent: Friday, May
25, 2012 8:08 AM >>>> To:
gw-apps@gwmicro.com >>>> Subject: GWConnect - a few
issues >>>> >>>> Hello
all, >>>> >>>> I have a problem with GWConnect.
I can't open a chat window for an >>>> online contact. I've set
Enter to open a chat window, I focus on the >>>> contact in
question (online) and press Enter - nothing happens. I >>>>
press >>>> Control+T to invoke the contact's chat window -
still nothing >>>> happens. I >>>> don't want
Enter to call the selected contact, so I've experimentally >>>>
set it to do nothing and pressed Control+T - still no chat
window >>>> appearing. I can call the contact in question just
fine, but from the >>>> main window. Invoking the chat window
for an ofline contact works >>>> just fine. Sometimes, if I
press Enter on an online contact, not only >>>> does not the
chat window appear, but GWConnect freezes and I have to >>>>
forceably terminate it. If by any chance the chat window
appears >>>> without GWConnect freezing, the minute I start
chatting or calling >>>> the contact in question, GWConnect
freezes again and I have to >>>> forceably terminate it. I'm
using NVDA as my screen reader, but I can >>>> reproduce it
even without a screen reader running. Actually, now I've >>>>
noticed that it does not apply to all online contacts, but it
applies >>>> to some ofline contacts as well. What's going
on? >>>> >>>> I'm using GWConnect 2.0, but this
started happening around v1.03 or >>>> 1.04. I'm using Windows
7 Ultimate SP1 32-bit with all updates. My >>>> regional and
language settings in the Control Panel are set to >>>>
"bulgarian". >>>> >>>> Thanks in
advance! >>>> >>>> ___ >>>> Best
wishes, >>>> Kostadin
Kolev >>>> >>>> >> --
 -- Stephen Clower Product support specialist&  App
Development GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN
46825 260-489-3671 *
gwmicro.com </BLOCKQUOTE></DIV></BODY></HTML>
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