From:

 Stephen Clower <steve@gwmicro.com>

Subject:

 Re: GWConnect: Several Suggestions

Date:

 Thu, Apr 5, 2012 11:09:08 am

Kevin,

We have seen cases where McAfee and similar antivirus programs will scan
and sometimes flag either the GWConnect or Skype Kit executables as
being malicious. We have worked to minimize the behavior which might
trigger such false positives for GWConnect, but the Skype Kit is outside
our control. Are you able to make any exceptions to McAfee for either
process? Do you notice any improvement if you disable this software (at
least temporarily)?

Steve




On 4/5/2012 11:01 AM, Kevin Chao wrote:
> I updated to 1.05 a few days after it was released. We are using
> McAfee VirusScan Enterprise, Version: 8.8.00000
>
> Kevin
>
> On 4/5/12, Stephen Clower<steve@gwmicro.com> wrote:
>> Kevin,
>>
>> The presence of Window-Eyes should have no effect on the startup time.
>> When did you download and install 1.05? There was an issue which could
>> result in lengthy startup times which was resolved in an update several
>> hours after the initial posting. Also, which security software is installed?
>>
>> Steve
>>
>>
>>
>>
>> On 4/5/2012 8:47 AM, Kevin Chao wrote:
>>> Hi Stephen,
>>>
>>> Yes, I am running GC1.0.5 on a Windows 7, core i7, 4GB of RAM, and
>>> with NVDA 2012.1. I am wondering if the long startup time only exist
>>> for non-Window-Eyes screen reader users. I am not able to see if it