From:

 Stephen Clower <steve@gwmicro.com>

Subject:

 Re: GW-Connect: Microphone Volume Always Creeps Up

Date:

 Wed, Jul 24, 2013 7:36:01 am

Tim,

Though the input AGC and volume control are two separate issues, that's
my hope.

Steve


On 7/23/2013 9:35 PM, tim cumings wrote:
> Steve, once you get access to expose the automatic gain control and
> disable it, will we then also have access to changing the input volume
> of gw connect?
>
> ----- Original Message ----- From: "Stephen Clower" <steve@gwmicro.com>
> To: <gw-apps@gwmicro.com>
> Sent: Tuesday, July 23, 2013 3:50 PM
> Subject: Re: GW-Connect: Microphone Volume Always Creeps Up
>
>
>> Bruce,
>>
>> It might be the auto gain control working in the other direction. As
>> I understand it, this is currently also beyond our control.
>>
>> Steve
>>
>>
>> On 7/23/2013 3:21 PM, Bruce Toews wrote:
>>> One more question, if I may. When I'm talking to someone using GW
>>> Connect,
>>> often I find that parts of conversations are clipped because of a
>>> noise-gate-like effect, presumably designed to cut down on background
>>> noise. It can make conversations difficult. Is anyone else noticing
>>> this,
>>> and is this another thing Skype isn't giving GW control over? Thank you
>>> very much for your assistance.
>>>
>>> bruce
>>>
>>> Bruce Toews wrote:
>>>> Ah, thanks for the explanation. I'm glad this wasn't just something
>>>> I was
>>>> experiencing.
>>>>
>>>> Stephen Clower wrote:
>>>>> Hello Bruce,
>>>>>
>>>>> At the moment, the SkypeKit has an option to disable automatic gain
>>>>> control, but it furstratingly enough does nothing. We have asked
>>>>> Skype
>>>>> to allow us to configure this behavior, but thus far nothing has
>>>>> changed. We will implement appropriate UI when and if they update the
>>>>> kit.
>>>>>
>>>>> Thanks,
>>>>> Steve
>>>>>
>>>>>
>>>>> On 7/23/2013 1:47 PM, Bruce Toews wrote:
>>>>>> Hi,
>>>>>>
>>>>>> I really like the GW-Connect app, however I am unable to use it
>>>>>> because
>>>>>> I
>>>>>> can't keep the microphone level steady. For best results, when
>>>>>> talking
>>>>>> on
>>>>>> Skype, I like to keep my mike level at around 23%. But when I set
>>>>>> this
>>>>>> value and then leave, the level invariably rises again. I have my
>>>>>> audio
>>>>>> set in every place I can think of to not allow a program to take
>>>>>> control
>>>>>> of levels, but this continues to happen. When I am using regular
>>>>>> Skype,
>>>>>> this is not the case. Any suggestions on how to remedy this issue
>>>>>> would
>>>>>> be
>>>>>> greatly appreciated.
>>>>>>
>>>>>> bruce
>>>>> --
>>>>> Stephen Clower
>>>>> Product support specialist & App Development
>>>>> GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
>>>>> 260-489-3671 * gwmicro.com
>>>>>
>>>>>
>>>>
>>>>
>>
>> --
>> Stephen Clower
>> Product support specialist & App Development
>> GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
>> 260-489-3671 * gwmicro.com
>>

--
Stephen Clower
Product support specialist & App Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com