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From:

"Macarty, Jay {PBSG}" <Jay.Macarty@pepsico.com>

Subject:

RE: getting script errors when confirming friend requests

Date:

Mon, Jul 22, 2013 10:43:56 am

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Aaron,

Thanks for the quick response. I'll capture the script error dialog messages and send them to you. I don't recall the exact wording at the moment.

From: Aaron Smith [mailto:aaron@gwmicro.com]
Sent: Monday, July 22, 2013 7:18 AM
To: gw-apps@gwmicro.com
Subject: Re: getting script errors when confirming friend requests

Hi, Jay.

The script errors are coming from the Facebook website. In order to manage friend requests, Facebook requires, for security reasons, that you use their own interface. Rather than launching a new instance of your browser, SocialEyes instead embeds the Facebook website in its own window. But, after that, it no longer has any control until the window is closed.

Do you know exactly what the script errors are?

Thanks,

Aaron
On 7/22/2013 1:51 AM, Macarty, Jay {PBSG} wrote:
On the positive side, I have received 5 friend requests in the past week since starting to use SocialEyes. However, I have noticed that I often get a series of script errors when I try to close the web page after confirming a friend request. I do the following:

1. Open my friend requests in SocialEyes.

2. Select a name and click the Manage button.

3. This takes me to a login screen for FB where my e-mail address is filled in and I enter my password.

4. Next, I get the friend request confirmation screen and click the Confirm button.

5. I get the message that I am now friends with the person and press enter on the Ok button.

6. Next, I normally just try to close the web page to go back to SocialEyes by pressing alt+F4. Maybe, this is where I am going wrong because I almost always get 3 or 4 script errors at this point and have to select Yes to continue.

7. After the series of script errors, the page closes and I am back in SocialEyes.

As I said, maybe I am just not exiting the confirmation page gracefully and causing the error. Just wasn't sure what I should do differently.

-------------------------------------------------------------
Jay Macarty - Masterfiles R7.5 Java Tech Lead
Work: (972) 334-7050
-------------------------------------------------------------
Lately, I've been so busy, I can't remember if I found a rope or lost my horse. :)

--

Aaron Smith

Web Development * App Development * Product Support Specialist

GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825

260-489-3671 * gwmicro.com

To insure that you receive proper support, please include all past

correspondence (where applicable), and any relevant information

pertinent to your situation when submitting a problem report to the GW

Micro Technical Support Team.

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<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml"; xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style></style></head><body bgcolor=white lang=EN-US link=blue vlink=purple><div class=WordSection1>Aaron, <o:p></o:p><o:p> </o:p>Thanks for the quick response. I’ll capture the script error dialog messages and send them to you. I don’t recall the exact wording at the moment.<o:p></o:p><o:p> </o:p><o:p> </o:p><o:p> </o:p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>From: Aaron Smith [mailto:aaron@gwmicro.com] Sent: Monday, July 22, 2013 7:18 AM To: gw-apps@gwmicro.com Subject: Re: getting script errors when confirming friend requests<o:p></o:p></div></div><o:p> </o:p>Hi, Jay. The script errors are coming from the Facebook website. In order to manage friend requests, Facebook requires, for security reasons, that you use their own interface. Rather than launching a new instance of your browser, SocialEyes instead embeds the Facebook website in its own window. But, after that, it no longer has any control until the window is closed. Do you know exactly what the script errors are? Thanks, Aaron<o:p></o:p><div>On 7/22/2013 1:51 AM, Macarty, Jay {PBSG} wrote:<o:p></o:p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'>On the positive side, I have received 5 friend requests in the past week since starting to use SocialEyes. However, I have noticed that I often get a series of script errors when I try to close the web page after confirming a friend request. I do the following:<o:p></o:p> <o:p></o:p><![if !supportLists]>1.       <![endif]>Open my friend requests in SocialEyes. <o:p></o:p><![if !supportLists]>2.       <![endif]>Select a name and click the Manage button. <o:p></o:p><![if !supportLists]>3.       <![endif]>This takes me to a login screen for FB where my e-mail address is filled in and I enter my password. <o:p></o:p><![if !supportLists]>4.       <![endif]>Next, I get the friend request confirmation screen and click the Confirm button. <o:p></o:p><![if !supportLists]>5.       <![endif]>I get the message that I am now friends with the person and press enter on the Ok button. <o:p></o:p><![if !supportLists]>6.       <![endif]>Next, I normally just try to close the web page to go back to SocialEyes by pressing alt+F4. Maybe, this is where I am going wrong because I almost always get 3 or 4 script errors at this point and have to select Yes to continue. <o:p></o:p><![if !supportLists]>7.       <![endif]>After the series of script errors, the page closes and I am back in SocialEyes. <o:p></o:p> <o:p></o:p>As I said, maybe I am just not exiting the confirmation page gracefully and causing the error. Just wasn’t sure what I should do differently.<o:p></o:p> <o:p></o:p> <o:p></o:p><div style='border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 1.0pt 0in'>-------------------------------------------------------------<o:p></o:p></div>Jay Macarty – Masterfiles R7.5 Java Tech Lead<o:p></o:p><div style='border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 1.0pt 0in'>Work: (972) 334-7050<o:p></o:p>-------------------------------------------------------------<o:p></o:p>Lately, I’ve been so busy, I can’t remember if I found a rope or lost my horse. J<o:p></o:p></div> <o:p></o:p></blockquote> <o:p></o:p><pre>-- <o:p></o:p></pre><pre>Aaron Smith <o:p></o:p></pre><pre>Web Development * App Development * Product Support Specialist<o:p></o:p></pre><pre>GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825<o:p></o:p></pre><pre>260-489-3671 * gwmicro.com<o:p></o:p></pre><pre><o:p> </o:p></pre><pre>To insure that you receive proper support, please include all past<o:p></o:p></pre><pre>correspondence (where applicable), and any relevant information<o:p></o:p></pre><pre>pertinent to your situation when submitting a problem report to the GW<o:p></o:p></pre><pre>Micro Technical Support Team.<o:p></o:p></pre></div></body></html>
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