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From:

"Macarty, Jay {PBSG}" <Jay.Macarty@pepsico.com>

Subject:

RE: Can't log into SocialEyes again this morning

Date:

Fri, Jul 19, 2013 11:29:33 am

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Ah; cool then. I will keep checking. Thanks for the quick response.

From: Aaron Smith [mailto:aaron@gwmicro.com]
Sent: Friday, July 19, 2013 10:27 AM
To: gw-apps@gwmicro.com
Subject: Re: Can't log into SocialEyes again this morning

This is the issue that the new version is attempting to resolve. Unfortunately, you can't get logged in until Facebook resets the threshold. Once everyone starts using the new version, the problems causing the threshold limiting will go away, meaning the login problem should go away. So we just have to be patient, even though it's annoying.

Aaron
On 7/19/2013 11:21 AM, Macarty, Jay {PBSG} wrote:
Same problem as early yesterday where every time I press the Login button, it says "Please wait" and then goes right back to the Login button again. I guess the API is having trouble again.

-------------------------------------------------------------
Jay Macarty - Masterfiles R7.5 Java Tech Lead
Work: (972) 334-7050
-------------------------------------------------------------
Lately, I've been so busy, I can't remember if I found a rope or lost my horse. :)

--

Aaron Smith

Web Development * App Development * Product Support Specialist

GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825

260-489-3671 * gwmicro.com

To insure that you receive proper support, please include all past

correspondence (where applicable), and any relevant information

pertinent to your situation when submitting a problem report to the GW

Micro Technical Support Team.

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<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml"; xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style></style></head><body bgcolor=white lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Ah; cool then. I will keep checking. Thanks for the quick response.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> Aaron Smith [mailto:aaron@gwmicro.com] <br><b>Sent:</b> Friday, July 19, 2013 10:27 AM<br><b>To:</b> gw-apps@gwmicro.com<br><b>Subject:</b> Re: Can't log into SocialEyes again this morning<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'>This is the issue that the new version is attempting to resolve. Unfortunately, you can't get logged in until Facebook resets the threshold. Once everyone starts using the new version, the problems causing the threshold limiting will go away, meaning the login problem should go away. So we just have to be patient, even though it's annoying.<br><br>Aaron<o:p></o:p></p><div><p class=MsoNormal>On 7/19/2013 11:21 AM, Macarty, Jay {PBSG} wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal>Same problem as early yesterday where every time I press the Login button, it says “Please wait” and then goes right back to the Login button again. I guess the API is having trouble again.<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><div style='border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 1.0pt 0in'><p class=MsoNormal>-------------------------------------------------------------<o:p></o:p></p></div><p class=MsoNormal>Jay Macarty – Masterfiles R7.5 Java Tech Lead<o:p></o:p></p><div style='border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 1.0pt 0in'><p class=MsoNormal>Work: (972) 334-7050<o:p></o:p></p><p class=MsoNormal>-------------------------------------------------------------<o:p></o:p></p><p class=MsoNormal>Lately, I’ve been so busy, I can’t remember if I found a rope or lost my horse. <span style='font-family:Wingdings'>J</span><o:p></o:p></p></div><p class=MsoNormal> <o:p></o:p></p></blockquote><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><br><br><o:p></o:p></span></p><pre>-- <o:p></o:p></pre><pre>Aaron Smith <o:p></o:p></pre><pre>Web Development * App Development * Product Support Specialist<o:p></o:p></pre><pre>GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825<o:p></o:p></pre><pre>260-489-3671 * gwmicro.com<o:p></o:p></pre><pre><o:p> </o:p></pre><pre>To insure that you receive proper support, please include all past<o:p></o:p></pre><pre>correspondence (where applicable), and any relevant information<o:p></o:p></pre><pre>pertinent to your situation when submitting a problem report to the GW<o:p></o:p></pre><pre>Micro Technical Support Team.<o:p></o:p></pre></div></body></html>
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