The GW-Apps is geared toward discussions of Window-Eyes and GW Micro apps. Any subscriber of the GW-Apps list has the ability to post on-topic messages.
From:
"Jed Barton" <jed@jedbarton.com>Subject:
RE: socialeyes is unstable on my machineDate:
Tue, Jul 16, 2013 9:59:35 amHey there,
Where would I find this file that you need?
Yep, I did a complete uninstall, and this processhappens all the time with
the latest version.
-----Original Message-----
From: Aaron Smith [mailto:aaron@gwmicro.com]
Sent: Tuesday, July 16, 2013 7:44 AM
To: gw-apps@gwmicro.com
Subject: Re: socialeyes is unstable on my machine
Hi, Jed.
Did you send me your %appdata%SocialEyesSocialEyes.log file? Perhaps
information from the Windows Event Viewer would also be helpful. Also, can
you duplicate the process repeatedly? What if you choose the Tools
-> Options -> Reset Settings option?
Thanks,
Aaron
On 7/15/2013 5:18 PM, Jed Barton wrote:
> How do I send you the error, anything specific?
> Here is what it says.
> A problem caused the program to stop working correctly.
> Windows will close the program and notify you if a solution is available.
> Any ideas what this could be?
> Also, this started happening on the latest release if it's helpful.
> -----Original Message-----
> From: Aaron Smith [mailto:aaron@gwmicro.com]
> Sent: Monday, July 15, 2013 5:10 PM
> To: gw-apps@gwmicro.com
> Subject: Re: socialeyes is unstable on my machine
>
> Hi, Jed.
>
> If you send me the crash details, that would be useful.
>
> Thanks,
>
> Aaron
>
> On 7/15/2013 1:01 PM, Jed Barton wrote:
>> Hey guys,
>>
>> After installing the latest socialeyes, it crashes all the time. It
>> keeps popping up an error that says the program has stopped working.
>> Any
> ideas?
>
> --
> Aaron Smith
> Web Development * App Development * Product Support Specialist GW
> Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
> 260-489-3671 * gwmicro.com
>
> To insure that you receive proper support, please include all past
> correspondence (where applicable), and any relevant information
> pertinent to your situation when submitting a problem report to the GW
> Micro Technical Support Team.
--
Aaron Smith
Web Development * App Development * Product Support Specialist GW Micro,
Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
To insure that you receive proper support, please include all past
correspondence (where applicable), and any relevant information pertinent to
your situation when submitting a problem report to the GW Micro Technical
Support Team.
Where would I find this file that you need?
Yep, I did a complete uninstall, and this processhappens all the time with
the latest version.
-----Original Message-----
From: Aaron Smith [mailto:aaron@gwmicro.com]
Sent: Tuesday, July 16, 2013 7:44 AM
To: gw-apps@gwmicro.com
Subject: Re: socialeyes is unstable on my machine
Hi, Jed.
Did you send me your %appdata%SocialEyesSocialEyes.log file? Perhaps
information from the Windows Event Viewer would also be helpful. Also, can
you duplicate the process repeatedly? What if you choose the Tools
-> Options -> Reset Settings option?
Thanks,
Aaron
On 7/15/2013 5:18 PM, Jed Barton wrote:
> How do I send you the error, anything specific?
> Here is what it says.
> A problem caused the program to stop working correctly.
> Windows will close the program and notify you if a solution is available.
> Any ideas what this could be?
> Also, this started happening on the latest release if it's helpful.
> -----Original Message-----
> From: Aaron Smith [mailto:aaron@gwmicro.com]
> Sent: Monday, July 15, 2013 5:10 PM
> To: gw-apps@gwmicro.com
> Subject: Re: socialeyes is unstable on my machine
>
> Hi, Jed.
>
> If you send me the crash details, that would be useful.
>
> Thanks,
>
> Aaron
>
> On 7/15/2013 1:01 PM, Jed Barton wrote:
>> Hey guys,
>>
>> After installing the latest socialeyes, it crashes all the time. It
>> keeps popping up an error that says the program has stopped working.
>> Any
> ideas?
>
> --
> Aaron Smith
> Web Development * App Development * Product Support Specialist GW
> Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
> 260-489-3671 * gwmicro.com
>
> To insure that you receive proper support, please include all past
> correspondence (where applicable), and any relevant information
> pertinent to your situation when submitting a problem report to the GW
> Micro Technical Support Team.
--
Aaron Smith
Web Development * App Development * Product Support Specialist GW Micro,
Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
To insure that you receive proper support, please include all past
correspondence (where applicable), and any relevant information pertinent to
your situation when submitting a problem report to the GW Micro Technical
Support Team.
