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From:
Aaron Smith <aaron@gwmicro.com>Subject:
Re: SocialEyes observationsDate:
Thu, Jul 11, 2013 9:51:11 amThis is a multi-part message in MIME format.
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Hi, Warren.
I will say that we've not done much testing with Windows XP, but it
should still work. Can you send me your %temp%SocialEyesSocialEyes.log
file?
Thanks,
Aaron
On 7/11/2013 12:31 AM, Warren Logan wrote:
> Message
> Before I begin I would like to say that I am using Windows XP and
> Window-eyes 8.2
> The first thing I am seeing is that the options list box does not read
> in Window-Eyes. I've tried it on both my laptop and desktop. It just
> says one of 7, 2 of 7, 3 of 7 and so on. It reads perfectly with NVDA
> though.
> Secondly I am unable to open wall posts to review or comment on them.
> I hit inter and nothing happens. I can hit shift f10 to go to the
> context menu and it lets me like it though seemingly with no problem.
> Thirdly whenever I close a chat window I get the following error.
> Unhandled exception has occurred in your application. If you click
> Continue, the application will ignore this error and attempt to
> continue. If
> you click Quit, the application will close immediately.
> Could not find a part of the path 'C:Documents and
> SettingsWarrenApplication DataSocialEyeschat_logsName of Person.log'.
> Replacing name of person with one of your facebook friends of course.
> unchecking the save chat history check box under options/chat fixes
> this problem, but you're out of luck if you wanted to save your chat
> history
> for whatever reason
> Has anyone else experienced any of the above mentioned?
> Warren
--
Aaron Smith
Web Development * App Development * Product Support Specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
To insure that you receive proper support, please include all past
correspondence (where applicable), and any relevant information
pertinent to your situation when submitting a problem report to the GW
Micro Technical Support Team.
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Hi, Warren.<br>
<br>
I will say that we've not done much testing with Windows XP, but it
should still work. Can you send me your
%temp%SocialEyesSocialEyes.log file?<br>
<br>
Thanks,<br>
<br>
Aaron<br>
<br>
<div class="moz-cite-prefix">On 7/11/2013 12:31 AM, Warren Logan
wrote:<br>
</div>
<blockquote
cite="mid:4112F5EDA3794BD192BF03DDC1163F20@warrendesktop"
type="cite">
<meta http-equiv="Content-Type" content="text/html;
charset=ISO-8859-1">
<title>Message</title>
<meta name="GENERATOR" content="MSHTML 8.00.6001.23501">
<div><font size="2" face="Arial"><span class="045441604-11072013">Before
I begin I would like to say that I am using Windows XP and
Window-eyes 8.2</span></font></div>
<div><font size="2" face="Arial"><span class="045441604-11072013">The
first thing I am seeing is that the options list box does
not read in Window-Eyes. I've tried it on both my laptop and
desktop. It just says one of 7, 2 of 7, 3 of 7 and so on. It
reads perfectly with NVDA though.</span></font></div>
<div><font size="2" face="Arial"><span class="045441604-11072013">Secondly
I am unable to open wall posts to review or comment on them.
I hit inter and nothing happens. I can hit shift f10 to go
to the context menu and it lets me like it though seemingly
with no problem.</span></font></div>
<div align="left"><font size="2" face="Arial"><span
class="045441604-11072013">Thirdly whenever I close a chat
window I get the following error.</span></font></div>
<div align="left"> </div>
<div align="left"><font size="2" face="Arial">Unhandled exception
has occurred in your application. If you click <br>
Continue, the application will ignore this error and attempt
to continue. If <br>
you click Quit, the application will close immediately.<br>
Could not find a part of the path 'C:Documents and <br>
SettingsWarrenApplication DataSocialEyeschat_logs<span
class="045441604-11072013">Name of Person</span>.log'.</font></div>
<div align="left"><font size="2" face="Arial"><span
class="045441604-11072013">Replacing name of person with one
of your facebook friends of course.</span></font></div>
<div align="left"><font size="2" face="Arial"><span
class="045441604-11072013">unchecking the save chat history
check box under options/chat fixes this problem, but you're
out of luck if you wanted to save your chat history</span></font></div>
<div align="left"><font size="2" face="Arial"><span
class="045441604-11072013">for whatever reason</span></font></div>
<div align="left"><font size="2" face="Arial"><span
class="045441604-11072013">Has anyone else experienced any
of the above mentioned?</span></font></div>
<div align="left"><font size="2" face="Arial"><span
class="045441604-11072013"> </span></font></div>
<div align="left"><font size="2" face="Arial">Warren</font></div>
<div> </div>
</blockquote>
<br>
<pre class="moz-signature" cols="72">--
Aaron Smith
Web Development * App Development * Product Support Specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
To insure that you receive proper support, please include all past
correspondence (where applicable), and any relevant information
pertinent to your situation when submitting a problem report to the GW
Micro Technical Support Team.</pre>
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Content-Type: text/plain; charset=ISO-8859-1; format=flowed
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Hi, Warren.
I will say that we've not done much testing with Windows XP, but it
should still work. Can you send me your %temp%SocialEyesSocialEyes.log
file?
Thanks,
Aaron
On 7/11/2013 12:31 AM, Warren Logan wrote:
> Message
> Before I begin I would like to say that I am using Windows XP and
> Window-eyes 8.2
> The first thing I am seeing is that the options list box does not read
> in Window-Eyes. I've tried it on both my laptop and desktop. It just
> says one of 7, 2 of 7, 3 of 7 and so on. It reads perfectly with NVDA
> though.
> Secondly I am unable to open wall posts to review or comment on them.
> I hit inter and nothing happens. I can hit shift f10 to go to the
> context menu and it lets me like it though seemingly with no problem.
> Thirdly whenever I close a chat window I get the following error.
> Unhandled exception has occurred in your application. If you click
> Continue, the application will ignore this error and attempt to
> continue. If
> you click Quit, the application will close immediately.
> Could not find a part of the path 'C:Documents and
> SettingsWarrenApplication DataSocialEyeschat_logsName of Person.log'.
> Replacing name of person with one of your facebook friends of course.
> unchecking the save chat history check box under options/chat fixes
> this problem, but you're out of luck if you wanted to save your chat
> history
> for whatever reason
> Has anyone else experienced any of the above mentioned?
> Warren
--
Aaron Smith
Web Development * App Development * Product Support Specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
To insure that you receive proper support, please include all past
correspondence (where applicable), and any relevant information
pertinent to your situation when submitting a problem report to the GW
Micro Technical Support Team.
--------------080301030208080902030201
Content-Type: text/html; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit
<html>
<head>
<meta content="text/html; charset=ISO-8859-1"
http-equiv="Content-Type">
</head>
<body text="#000000" bgcolor="#FFFFFF">
Hi, Warren.<br>
<br>
I will say that we've not done much testing with Windows XP, but it
should still work. Can you send me your
%temp%SocialEyesSocialEyes.log file?<br>
<br>
Thanks,<br>
<br>
Aaron<br>
<br>
<div class="moz-cite-prefix">On 7/11/2013 12:31 AM, Warren Logan
wrote:<br>
</div>
<blockquote
cite="mid:4112F5EDA3794BD192BF03DDC1163F20@warrendesktop"
type="cite">
<meta http-equiv="Content-Type" content="text/html;
charset=ISO-8859-1">
<title>Message</title>
<meta name="GENERATOR" content="MSHTML 8.00.6001.23501">
<div><font size="2" face="Arial"><span class="045441604-11072013">Before
I begin I would like to say that I am using Windows XP and
Window-eyes 8.2</span></font></div>
<div><font size="2" face="Arial"><span class="045441604-11072013">The
first thing I am seeing is that the options list box does
not read in Window-Eyes. I've tried it on both my laptop and
desktop. It just says one of 7, 2 of 7, 3 of 7 and so on. It
reads perfectly with NVDA though.</span></font></div>
<div><font size="2" face="Arial"><span class="045441604-11072013">Secondly
I am unable to open wall posts to review or comment on them.
I hit inter and nothing happens. I can hit shift f10 to go
to the context menu and it lets me like it though seemingly
with no problem.</span></font></div>
<div align="left"><font size="2" face="Arial"><span
class="045441604-11072013">Thirdly whenever I close a chat
window I get the following error.</span></font></div>
<div align="left"> </div>
<div align="left"><font size="2" face="Arial">Unhandled exception
has occurred in your application. If you click <br>
Continue, the application will ignore this error and attempt
to continue. If <br>
you click Quit, the application will close immediately.<br>
Could not find a part of the path 'C:Documents and <br>
SettingsWarrenApplication DataSocialEyeschat_logs<span
class="045441604-11072013">Name of Person</span>.log'.</font></div>
<div align="left"><font size="2" face="Arial"><span
class="045441604-11072013">Replacing name of person with one
of your facebook friends of course.</span></font></div>
<div align="left"><font size="2" face="Arial"><span
class="045441604-11072013">unchecking the save chat history
check box under options/chat fixes this problem, but you're
out of luck if you wanted to save your chat history</span></font></div>
<div align="left"><font size="2" face="Arial"><span
class="045441604-11072013">for whatever reason</span></font></div>
<div align="left"><font size="2" face="Arial"><span
class="045441604-11072013">Has anyone else experienced any
of the above mentioned?</span></font></div>
<div align="left"><font size="2" face="Arial"><span
class="045441604-11072013"> </span></font></div>
<div align="left"><font size="2" face="Arial">Warren</font></div>
<div> </div>
</blockquote>
<br>
<pre class="moz-signature" cols="72">--
Aaron Smith
Web Development * App Development * Product Support Specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
To insure that you receive proper support, please include all past
correspondence (where applicable), and any relevant information
pertinent to your situation when submitting a problem report to the GW
Micro Technical Support Team.</pre>
</body>
</html>
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