The GW-Apps is geared toward discussions of Window-Eyes and GW Micro apps. Any subscriber of the GW-Apps list has the ability to post on-topic messages.
From:
Stephen Clower <steve@gwmicro.com>Subject:
Re: SocialEyes is stuck on Please Wait when I try to run it.Date:
Thu, Jul 11, 2013 9:36:02 amThis is a multi-part message in MIME format.
--------------040306060401050006040904
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
Content-Transfer-Encoding: 7bit
Kevin,
Please install ftp://ftp.gwmicro.com/special/CapicomSetup.exe and let us
know if that helps.
Thanks,
Steve
On 7/11/2013 9:33 AM, Kevin Minor wrote:
>
> Hi.
>
> Last night I tried to run SocialEyes. I followed the instructions in
> the email I got from GW Micro. When the program started I got no
> indication it was running. I tried to activate it, but there was no
> response. I then examined the help documentation, thinking that I
> needed to do an extra step, but I wasn't getting any login screen or
> anything else for that matter. TABing around the screen doesn't
> work. I rebooted the PC with no change. I don't have a firewall
> running, just Microsoft Security Essentials. When I go to the about
> screen in HELP, the app shows a long string of numbers which I think
> is my serial number. I finally examined the screen with the mouse,
> and found the please wait message. I've let the app run, hoping this
> problem would resolve itself. This was at 10 p.m. Eastern last night,
> and the app still reports Please Wait. I'd appreciate any help I can get.
>
> Thanks in advance for any ideas.
>
> Kevin Minor, Lexington, KY
>
> kminor@windstream.net
>
--
Stephen Clower
Product support specialist & App Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
--------------040306060401050006040904
Content-Type: text/html; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit
<html>
<head>
<meta content="text/html; charset=ISO-8859-1"
http-equiv="Content-Type">
</head>
<body text="#000000" bgcolor="#FFFFFF">
Kevin,<br>
<br>
Please install <a class="moz-txt-link-freetext" href="ftp://ftp.gwmicro.com/special/CapicomSetup.exe">ftp://ftp.gwmicro.com/special/CapicomSetup.exe</a>; and
let us know if that helps.<br>
<br>
Thanks,<br>
Steve<br>
<br>
<br>
<div class="moz-cite-prefix">On 7/11/2013 9:33 AM, Kevin Minor
wrote:<br>
</div>
<blockquote cite="mid:00e601ce7e3b$4c8d9340$e5a8b9c0$@net"
type="cite">
<meta http-equiv="Content-Type" content="text/html;
charset=ISO-8859-1">
<meta name="Generator" content="Microsoft Word 12 (filtered
medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri","sans-serif";
color:windowtext;}
..MsoChpDefault
{mso-style-type:export-only;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
<div class="WordSection1">
<p class="MsoNormal">Hi.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Last night I tried to run SocialEyes. I
followed the instructions in the email I got from GW Micro.
When the program started I got no indication it was running.
I tried to activate it, but there was no response. I then
examined the help documentation, thinking that I needed to do
an extra step, but I wasn’t getting any login screen or
anything else for that matter. TABing around the screen
doesn’t work. I rebooted the PC with no change. I don’t have
a firewall running, just Microsoft Security Essentials. When
I go to the about screen in HELP, the app shows a long string
of numbers which I think is my serial number. I finally
examined the screen with the mouse, and found the please wait
message. I’ve let the app run, hoping this problem would
resolve itself. This was at 10 p.m. Eastern last night, and
the app still reports Please Wait. I’d appreciate any help I
can get.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks in advance for any ideas.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Kevin Minor, Lexington, KY<o:p></o:p></p>
<p class="MsoNormal"><a class="moz-txt-link-abbreviated" href="mailto:kminor@windstream.net">kminor@windstream.net</a><o:p></o:p></p>
</div>
</blockquote>
<br>
<pre class="moz-signature" cols="72">--
Stephen Clower
Product support specialist & App Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
</pre>
</body>
</html>
--------------040306060401050006040904--
--------------040306060401050006040904
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
Content-Transfer-Encoding: 7bit
Kevin,
Please install ftp://ftp.gwmicro.com/special/CapicomSetup.exe and let us
know if that helps.
Thanks,
Steve
On 7/11/2013 9:33 AM, Kevin Minor wrote:
>
> Hi.
>
> Last night I tried to run SocialEyes. I followed the instructions in
> the email I got from GW Micro. When the program started I got no
> indication it was running. I tried to activate it, but there was no
> response. I then examined the help documentation, thinking that I
> needed to do an extra step, but I wasn't getting any login screen or
> anything else for that matter. TABing around the screen doesn't
> work. I rebooted the PC with no change. I don't have a firewall
> running, just Microsoft Security Essentials. When I go to the about
> screen in HELP, the app shows a long string of numbers which I think
> is my serial number. I finally examined the screen with the mouse,
> and found the please wait message. I've let the app run, hoping this
> problem would resolve itself. This was at 10 p.m. Eastern last night,
> and the app still reports Please Wait. I'd appreciate any help I can get.
>
> Thanks in advance for any ideas.
>
> Kevin Minor, Lexington, KY
>
> kminor@windstream.net
>
--
Stephen Clower
Product support specialist & App Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
--------------040306060401050006040904
Content-Type: text/html; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit
<html>
<head>
<meta content="text/html; charset=ISO-8859-1"
http-equiv="Content-Type">
</head>
<body text="#000000" bgcolor="#FFFFFF">
Kevin,<br>
<br>
Please install <a class="moz-txt-link-freetext" href="ftp://ftp.gwmicro.com/special/CapicomSetup.exe">ftp://ftp.gwmicro.com/special/CapicomSetup.exe</a>; and
let us know if that helps.<br>
<br>
Thanks,<br>
Steve<br>
<br>
<br>
<div class="moz-cite-prefix">On 7/11/2013 9:33 AM, Kevin Minor
wrote:<br>
</div>
<blockquote cite="mid:00e601ce7e3b$4c8d9340$e5a8b9c0$@net"
type="cite">
<meta http-equiv="Content-Type" content="text/html;
charset=ISO-8859-1">
<meta name="Generator" content="Microsoft Word 12 (filtered
medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri","sans-serif";
color:windowtext;}
..MsoChpDefault
{mso-style-type:export-only;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
<div class="WordSection1">
<p class="MsoNormal">Hi.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Last night I tried to run SocialEyes. I
followed the instructions in the email I got from GW Micro.
When the program started I got no indication it was running.
I tried to activate it, but there was no response. I then
examined the help documentation, thinking that I needed to do
an extra step, but I wasn’t getting any login screen or
anything else for that matter. TABing around the screen
doesn’t work. I rebooted the PC with no change. I don’t have
a firewall running, just Microsoft Security Essentials. When
I go to the about screen in HELP, the app shows a long string
of numbers which I think is my serial number. I finally
examined the screen with the mouse, and found the please wait
message. I’ve let the app run, hoping this problem would
resolve itself. This was at 10 p.m. Eastern last night, and
the app still reports Please Wait. I’d appreciate any help I
can get.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks in advance for any ideas.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Kevin Minor, Lexington, KY<o:p></o:p></p>
<p class="MsoNormal"><a class="moz-txt-link-abbreviated" href="mailto:kminor@windstream.net">kminor@windstream.net</a><o:p></o:p></p>
</div>
</blockquote>
<br>
<pre class="moz-signature" cols="72">--
Stephen Clower
Product support specialist & App Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
</pre>
</body>
</html>
--------------040306060401050006040904--
