GW Micro - Support - Email List Archives

The GW-Apps is geared toward discussions of Window-Eyes and GW Micro apps. Any subscriber of the GW-Apps list has the ability to post on-topic messages.

From:

"Kevin Minor" <kminor@windstream.net>

Subject:

SocialEyes is stuck on Please Wait when I try to run it.

Date:

Thu, Jul 11, 2013 9:33:58 am

This is a multi-part message in MIME format.

------=_NextPart_000_00E7_01CE7E19.C57BF340
Content-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: 7bit

Hi.

Last night I tried to run SocialEyes. I followed the instructions in the
email I got from GW Micro. When the program started I got no indication it
was running. I tried to activate it, but there was no response. I then
examined the help documentation, thinking that I needed to do an extra step,
but I wasn't getting any login screen or anything else for that matter.
TABing around the screen doesn't work. I rebooted the PC with no change. I
don't have a firewall running, just Microsoft Security Essentials. When I
go to the about screen in HELP, the app shows a long string of numbers which
I think is my serial number. I finally examined the screen with the mouse,
and found the please wait message. I've let the app run, hoping this
problem would resolve itself. This was at 10 p.m. Eastern last night, and
the app still reports Please Wait. I'd appreciate any help I can get.

Thanks in advance for any ideas.

Kevin Minor, Lexington, KY

kminor@windstream.net

------=_NextPart_000_00E7_01CE7E19.C57BF340
Content-Type: text/html;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml"; xmlns="http://www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 12 (filtered medium)"><style></style></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Hi.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Last night I tried to run SocialEyes.  I followed the instructions in the email I got from GW Micro.  When the program started I got no indication it was running.  I tried to activate it, but there was no response.  I then examined the help documentation, thinking that I needed to do an extra step, but I wasn’t getting any login screen or anything else for that matter.  TABing around the screen doesn’t work.  I rebooted the PC with no change.  I don’t have a firewall running, just Microsoft Security Essentials.  When I go to the about screen in HELP, the app shows a long string of numbers which I think is my serial number.  I finally examined the screen with the mouse, and found the please wait message.  I’ve let the app run, hoping this problem would resolve itself.  This was at 10 p.m. Eastern last night, and the app still reports Please Wait.  I’d appreciate any help I can get.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks in advance for any ideas.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Kevin Minor, Lexington, KY<o:p></o:p></p><p class=MsoNormal>kminor@windstream.net<o:p></o:p></p></div></body></html>
------=_NextPart_000_00E7_01CE7E19.C57BF340--