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From:
Stephen Clower <steve@gwmicro.com>Subject:
Re: Problem with chat history!Date:
Tue, Jun 25, 2013 12:47:30 pmHello Jorge,
Unfortunately, there is presently no way to centrally manage your read
or unread messages. Anything that logs in to Skype can check for missed
events and display them, but unless the event or message was viewed with
that client and SkypeKit database combination before, it will show up as
unread. Hence, that's why you see an influx of messages when you connect
to Skype from a different program. I don't think there's a way around
his for now, though I too hope there will be an update to handle this
situation better in the future.
In addition, it is possible for us to delete messages (but only on your
local copy of the SkypeKit database). The messages themselves remain on
Skype's servers. Because the deletion isn't total, we haven't
implemented it.
Regards,
Steve
On 6/25/2013 10:07 AM, Jorge Gonçalves wrote:
> Hi everyone:
> I have a problem with GWConnect and wanted some advise.
> On my computer I only have GWconnect and don't have skype at all.
> I have no history in my history settings for my chat conversations.
> The problem is when I log in on skype in other computer, I start to
> recieve crazily all the chat messages from people I chatted with on
> GWConnect.
> Is this normal! Because it is annoying first because I don't want
> history of my chat messages and second because sometimes I recieve
> tones of messages when I log in in the other computer. And sometimes
> it takes minutes.
> In the other computer I also set no history for my IM essages.
> Any ideas of what can I do to solve this problem?
> Thank you very much!
> Jorge
> Em 25/06/2013 12:45, Stephen Clower escreveu:
>> Greetings,
>>
>> We believe we have tracked down the problem and, once some of our
>> private testers have verified the fix, it will be posted either today
>> or tomorrow.
>>
>> Thanks,
>> Steve
>>
>>
>> On 6/25/2013 3:40 AM, sal pitts wrote:
>>> hi dave, ime glad it isn't just me this is happening too. as you
>>> have probly worked out it does it to me too. and i can't understand
>>> it at all.
>>> ----- Original Message ----- From: "Dave Marthouse"
>>> <dmarthouse@gmail.com>
>>> To: <gw-apps@gwmicro.com>
>>> Sent: Tuesday, June 25, 2013 1:59 AM
>>> Subject: Strange Anomaly In GWConnect
>>>
>>>
>>>> I am running the latest version of GWConnect and am experiencing a
>>>> bit of
>>>> strange behavior. When I am signed on as well as in conversation
>>>> the app
>>>> briefly disconnects and then reconnects. It's not my internet
>>>> connection
>>>> dropping out as everything else is stable. This seems to happen
>>>> randomly
>>>> when ever the app is up and signed in. Has anyone else experienced
>>>> this and
>>>> is there a fix?
>>>>
>>>>
>>>>
>>>> Dave Marthouse
>>>> dmarthouse@gmail.com
>>>>
>>>>
>>
--
Stephen Clower
Product support specialist & App Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
Unfortunately, there is presently no way to centrally manage your read
or unread messages. Anything that logs in to Skype can check for missed
events and display them, but unless the event or message was viewed with
that client and SkypeKit database combination before, it will show up as
unread. Hence, that's why you see an influx of messages when you connect
to Skype from a different program. I don't think there's a way around
his for now, though I too hope there will be an update to handle this
situation better in the future.
In addition, it is possible for us to delete messages (but only on your
local copy of the SkypeKit database). The messages themselves remain on
Skype's servers. Because the deletion isn't total, we haven't
implemented it.
Regards,
Steve
On 6/25/2013 10:07 AM, Jorge Gonçalves wrote:
> Hi everyone:
> I have a problem with GWConnect and wanted some advise.
> On my computer I only have GWconnect and don't have skype at all.
> I have no history in my history settings for my chat conversations.
> The problem is when I log in on skype in other computer, I start to
> recieve crazily all the chat messages from people I chatted with on
> GWConnect.
> Is this normal! Because it is annoying first because I don't want
> history of my chat messages and second because sometimes I recieve
> tones of messages when I log in in the other computer. And sometimes
> it takes minutes.
> In the other computer I also set no history for my IM essages.
> Any ideas of what can I do to solve this problem?
> Thank you very much!
> Jorge
> Em 25/06/2013 12:45, Stephen Clower escreveu:
>> Greetings,
>>
>> We believe we have tracked down the problem and, once some of our
>> private testers have verified the fix, it will be posted either today
>> or tomorrow.
>>
>> Thanks,
>> Steve
>>
>>
>> On 6/25/2013 3:40 AM, sal pitts wrote:
>>> hi dave, ime glad it isn't just me this is happening too. as you
>>> have probly worked out it does it to me too. and i can't understand
>>> it at all.
>>> ----- Original Message ----- From: "Dave Marthouse"
>>> <dmarthouse@gmail.com>
>>> To: <gw-apps@gwmicro.com>
>>> Sent: Tuesday, June 25, 2013 1:59 AM
>>> Subject: Strange Anomaly In GWConnect
>>>
>>>
>>>> I am running the latest version of GWConnect and am experiencing a
>>>> bit of
>>>> strange behavior. When I am signed on as well as in conversation
>>>> the app
>>>> briefly disconnects and then reconnects. It's not my internet
>>>> connection
>>>> dropping out as everything else is stable. This seems to happen
>>>> randomly
>>>> when ever the app is up and signed in. Has anyone else experienced
>>>> this and
>>>> is there a fix?
>>>>
>>>>
>>>>
>>>> Dave Marthouse
>>>> dmarthouse@gmail.com
>>>>
>>>>
>>
--
Stephen Clower
Product support specialist & App Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
