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From:
Rod Hutton <rhstuff@sympatico.ca>Subject:
Re: help with gw connect and super novaDate:
Thu, Feb 7, 2013 4:50:39 pmHi Adrien,
I was just thinking about your problem of getting requests to upgrade
GWConnect. Forgive me if I'm mixing you up with somebody else, but weren't
you the person who wrote a while back saying that you have to manually
connect to the web? If this is so, is it possible that GWConnect is not
recognizing your licence because you have to be connected first before
launching GWConnect?
The only other thing I can think of right now is that possibly the file
which tells GWConnect that you have a valid licence has been quarantined by
your antivirus software. In such a situation, you would simply add the
entire GWConnect configuration folder to the list of folders to exclude from
a real-time scan and scheduled scans. Of course, the trick is to find the
folder where such settings are stored, but we could find that out fairly
easily, I think.
The problem for me, Adrienn, is that, since I'm a registered Window-Eyes
user, I don't know precisely how GWConnect validates user licences. If it
uses the web connection, then make sure you are connected to the web before
launching GWConnect. If it uses a file, make sure nothing is interfering
with the validation file.
I'm willing to help further using GWConnect as our means of communication,
if you think this would help. Simply let me know which e-mail address you
used to register with Skype, and I'll be able to search for you.
Sincerely,
Rod Hutton
-----Original Message-----
From: Adrien Collins
Sent: Thursday, February 07, 2013 4:10 PM
To: gw-apps@gwmicro.com
Subject: help with gw connect and super nova
Hi
Anyone else having a problem with gw connect and super nova?
See below.
I use gw connect with skype, it makes hal freeze whenever
the aplet is loaded, even though I have purchased a year's
subscription to stop adverts, I still get reminders to
up-grade to window eyes which I obviously don't want to do
and it is these announcements and whenever someone comes on
line that is causing hal to spout off, there is no way to
stop it spouting until it has finished speaking, normally
people can press ctrl to stop the speech but it doesn't seem
to work. When I use the program, it works ok with hal, it is
just these adverts, how can I make hal ignore them and stay
silent?
Adrien
I was just thinking about your problem of getting requests to upgrade
GWConnect. Forgive me if I'm mixing you up with somebody else, but weren't
you the person who wrote a while back saying that you have to manually
connect to the web? If this is so, is it possible that GWConnect is not
recognizing your licence because you have to be connected first before
launching GWConnect?
The only other thing I can think of right now is that possibly the file
which tells GWConnect that you have a valid licence has been quarantined by
your antivirus software. In such a situation, you would simply add the
entire GWConnect configuration folder to the list of folders to exclude from
a real-time scan and scheduled scans. Of course, the trick is to find the
folder where such settings are stored, but we could find that out fairly
easily, I think.
The problem for me, Adrienn, is that, since I'm a registered Window-Eyes
user, I don't know precisely how GWConnect validates user licences. If it
uses the web connection, then make sure you are connected to the web before
launching GWConnect. If it uses a file, make sure nothing is interfering
with the validation file.
I'm willing to help further using GWConnect as our means of communication,
if you think this would help. Simply let me know which e-mail address you
used to register with Skype, and I'll be able to search for you.
Sincerely,
Rod Hutton
-----Original Message-----
From: Adrien Collins
Sent: Thursday, February 07, 2013 4:10 PM
To: gw-apps@gwmicro.com
Subject: help with gw connect and super nova
Hi
Anyone else having a problem with gw connect and super nova?
See below.
I use gw connect with skype, it makes hal freeze whenever
the aplet is loaded, even though I have purchased a year's
subscription to stop adverts, I still get reminders to
up-grade to window eyes which I obviously don't want to do
and it is these announcements and whenever someone comes on
line that is causing hal to spout off, there is no way to
stop it spouting until it has finished speaking, normally
people can press ctrl to stop the speech but it doesn't seem
to work. When I use the program, it works ok with hal, it is
just these adverts, how can I make hal ignore them and stay
silent?
Adrien
